Thank you so much for the kindness, compassion and empathy through this very difficult time with…read moreour dog Sampson. Nothing but professionalism throughout the whole process.

Faithful Friends Pet Cremation is staffed with kind, loving, and compassionate people. They're…read moregenuinely sorry for the loss of your beloved pet. They answered all of my questions and made a very sad, stressful day a little bit better. The Rainbow Bridge urn is beautiful.

This place needs some TLC. I felt horrible when walking around seeing everything in disrepair…read more This would be a great place to volunteer. The grounds need a lot of help.

The curator was very nice and attentive. The cremation services were done the same day, only a few…read morehours after we dropped our dog off. I need to change my review to a 5/5. Their prices are the lowest and best we could find.

OK, but a bit slow getting back to me. I would love to know what do I do now? Please get back to me…read moreabout what to do next, my dog is suffering! I really don't know what else you want.

In one of our saddest days, calling Helping Hand was the right decision. Natalie was kind and…read morehelpful in making the arrangements. When Dr. Tisdale arrived at our home, she explained what to expect. She examined Diesel and with compassion, she helped Diesel to painlessly pass. Although our sadness and tears will last much longer. the Doctor's kindness and campassion was appreciated. Our goodbye was not yet wanted but wirh her it was truly a better goodbye.

Last week I said good-bye to my dear friend of 14 years. She'd been ill for the last 10 months, but…read moreher rapid decline in only a couple of days was shocking. Because it was so sudden I hadn't researched crematoriums or other options. The vet, who was terrific, said my love would go to a local crematory of which he thought highly. Over the weekend I read the reviews and was horrified by other pet owners' stories - mix-ups of their pets with others, communal cremations (dogs, cats, birds - you get a little bit of all of them), and disrespectful treatment of their loved ones, among other situations. (I've since hear further horror stories.) Thanks to the power of the internet I found Pine Castle Pet Cremation. I called on Saturday, not really expecting an answer - and almost immediately was speaking with the owner, Terry. I immediately felt reassured that this was where my girl should be. Because of the weekend and my vet's office being closed, nothing had happened to my sweetie. When the office opened Monday morning I was there to pick her up and take her to Terry's location. As kind and gentle in person as he was on the phone, he explained the process - offering as little or as much detail as I wanted. Totally dignified from when I arrived until I left a few hours later with my girl. She's home, and I know it's her, and I can rest easy. Losing someone special is incredibly painful. Dealing with the aftermath should be. Fortunately for me, Terry at Pine Castle Pet Cremation facilitated a peaceful resolution compared with what might have been. Thanks so very much for your kindness.

The owner here was so helpful, accommodating and kind. He was willing to be available whenever…read morenecessary, even after a long trip he was just on. He has the heart of a saint. I would recommend this person to anyone who needs cremation services for their pet.

Christina performs exceptional grooming for my mom's 16-year-old Shiitzu-Maltese mix, delivering…read moreoutstanding results! She skillfully groomed our 12.7-year-old West German companion with utmost care. Both dogs were treated with precision and love, emerging looking and smelling amazing. The dedication and expertise they bring to their work is truly top-notch, a testament to their family-like care. As a former vet tech, I can attest that the quality of work they do is unparalleled. My dogs eagerly anticipate every visit, and the staff's professionalism is evident in every interaction. They when boarding get amazing interaction with the staff enrichments they offer! I can tell boy how they smile in the or pics and how eager they are to stay want to stay n play at drop off.

Fantastic team that cares about my pets! I can watch them play in the pool and when I ask questions…read morethey're great about having answers for me! They work within my budget without making me feel like a bad owner!

I found this hospital when my cat had an acute and potentially deadly blockage, and it was too late…read morein the day for Harmony to help him. Affordable Pet Hospital was recommended as a low cost alternative to an emergency vet. I'm so glad we found Dr. Morris. She immediately saw my cat, diagnosed the issue and did a procedure to unblock him. She also cared to call and check on him after he cane home. I couldn't be more impressed with the quality of the veterinary care at this hospital, and the cost was on par with what I expected to pay at a fully non-profit vet hospital. Very grateful, and I recommend Dr. Morris highly.

We took in a sick puppy. They were very lackadaisical about it and failed to give us CRITICAL…read moreinformation. This directly lead to having to put down my beloved 9 month old puppy a week later. If you're looking for anything more than grooming, DO NOT GO HERE. I beg you, don't do it or it may be fatal.

I recently had one of the most heartbreaking and infuriating experiences of my life with Temple…read moreTerrace Animal Hospital. As a family, we had to make the devastating decision to put our beloved dog to sleep, and we entrusted this facility with her final moments. In that moment of grief, we made one single, simple, deeply personal request: that the blanket our dog was wrapped in be returned to us. This blanket was not just a piece of fabric--it was the last tangible connection we would have to our family member, a source of comfort in our mourning. They failed us in the worst possible way. Despite our clear and heartfelt request, the blanket was not returned. When we asked where it was, all we received in return was a cold, dismissive response: "There's nothing we can do." And an empty "I'm sorry." That is not an appropriate or acceptable response for a family shattered by grief. This isn't about a mistake over paperwork or a rescheduling issue--this is about compassion, respect, and basic human decency being completely absent when we needed it most. I want anyone considering this facility to imagine being in our shoes. Imagine losing your pet--your family member--and trusting a hospital with her final care, only to be told that the one thing you asked for, the one small comfort you clung to, was carelessly discarded. Imagine if this were your mother, your child, or anyone you loved being handled with such indifference. The trauma this has caused our family is immeasurable. Their staff's response was unacceptable and devoid of true empathy. "There's nothing we can do" is not a policy--it's a failure of compassion. A veterinary hospital should understand the gravity of these moments and treat them with the utmost care. Instead, we were left with a hollow apology and no effort to make things right. We are utterly disgusted and heartbroken by the way we were treated. Trust is everything when it comes to end-of-life care for a beloved pet, and Temple Terrace Animal Hospital has proven they do not deserve that trust. I would strongly urge other families to think twice before bringing their pet here for such sensitive care. No one deserves to endure the pain we have experienced, knowing that the very people you put your faith in could not be bothered to respect your last request.

Have you ever been to a veterinarians office where they greeted you with a smile, offered you…read moredrinks, had chips and snacks readily available? I had never either. Until I walked into Temple Terrace animal Hospital. The staff were able to see me and my sweet long-haired dachshund for an emergency visit. They checked her out, gave her some love and took care of business at a fair price. We then returned for their annual shots... I am not sure we will continue the annual shots there due to the expense. Between the staff and the vets and the care I would highly recommend this place they will be my pups doctors

10/10 -- More compassionate than words can express…read more I cannot say enough good things about this veterinary team. Having to say goodbye to my sweet boy Koda was one of the hardest things I've ever had to do. Everyone there was so incredibly kind, gentle, and compassionate throughout the entire process. It will stay with me forever is how the doctor helping Koda continued talking to him throughout the entire process, even after she had called his time of death. She continued speaking to him so gently, and that meant more to me than I could ever explain. In a moment when my world felt like it was falling apart, that small act of kindness showed me just how much care and respect they had for him, even in his final moments. Another gesture that touched my heart was giving me a towel for his little sister to have. Having something of his for Daphne to hold onto brings me comfort, and it was such a thoughtful thing to do. It showed that they cared not only about Koda, but also about the family he was leaving behind. They made an unbearable experience a little gentler, and I will always be grateful for the compassion they showed both Koda and me. I couldn't have asked for a kinder, more compassionate team to help me say goodbye to my boy. They treated him with dignity and love until the very end, and those are things I will never forget. I'm so sorry I forgot y'all's names but tech with the L and R tattoo just know I'm forever grateful for you.

We have been to VEG Tampa a few times at their old location and in their new location in Carrolwood…read morewhich is a better area for safety and more parking. It is nice that they are open 24/7. The Vet Staff and Doctors are always exceptional with the way that they connect and deal with our dogs.

Very attentative to my fur baby. Very compassionate when giving him his vaccines. Place is clean.read more

I came in to identify some symptoms with my cat Moon & Dr Leon helped talk me through what might be…read moregoing on and suggest a treatment plan that feels proactive without going overboard. Jade was especially helpful with making sure I got everything I needed!