The most friendly and knowledgeable staff is at this petco. Never have been so welcomed and got all of our fish questions answered by jess. Shes amazing!!! We are starting up a new fish tank and Jess helped us more than we could have asked for! We dont live closest to this location but definitely will be our go to place because of the great staff here. read more

Just based off of the interaction with the girl who brushed my dogs teeth I will never be bringing them back for a grooming of any kind, ever. I hope you see this because how you interacted with my dogs and the lack of effort you put into 'brushing' their teeth was pathetic. It's actually odd that you work there seeing as how you showed zero effort or patience with the dog you were working on when we walked in, then with us. you didn't even allow my dogs to smell you before putting a different/new leash on them pulling them back (after I told you this is their first time having someone else groom them, ). What a poor reflection of yourself that you just showed me, resulting in the loss of 2 dog 'customers'. Shame on you. read more

Be careful using the coupons on the back of the calendar. I have yet to receive the discount without fail. They need to train their cashiers for sure. read more

Came in for my first time to use Veto at PetCo... great experience with my elderly dog Daisy. Vet staff was friendly. Walking I got some treats and food, and again cashiers - super friendly and nice! Thank you for such a refreshing experience, rare in retail. read more

Petco - Pet Stores Near Me - Aurora, Colorado

Ok I tried a new place because pet smart was booked until Monday. First, I called and they set at 11am today. I kid you not, I had to wait for someone to approach the desk. Secondly, it was not busy at all. Ok the window is from 3 to 5 y'all my dog was there for 7.5 hours, 7.5 hours! Really?!! So then she kept saying I'm sorry I'm sorry. Long story short, I didn't pay then they made my dog look like an idiot. I will never ever ever. read more

They have a beautiful variety of fish-keeping supplies and food, as well as plenty of bunny food, toys, and bedding. The only reason the review wouldn't have five stars would be that I purchased a goldfish from here for a 36 gallon tank, only to learn the fish had not only fin rot, but constipation as well. It took two weeks to nurse the fish back to health in an isolation tank, but otherwise the fish is about a year old now and healthy and happy with it's tank mate. In short, don't buy the fish from here, but feel free to pick up supplies instead. read more

Unless you like appointment eff-ups, please do not go here. If I could rate zero stars, I would. I made an appointment on 12/30/17 to have my dog groomed on 1/27/18. The appointment was made by groomer Sarah Trujillo. I took the dog in today and Sarah told me that the appointment was made for yesterday, that I was a "no show" and that they were fully booked for today. Since scheduling problems similar to this have happened at this location 3-4 times in the past, I asked to speak with the manager. To her credit, she did try to correct the situation but only after giving me a sad song that they were training new groomers. Seriously? This has happened 3-4 times in the past 3-4 months. What was the excuse those times? Anyway, since they were booked up today (according to Ms. Trujillo) the best they could do was schedule something after Jan 30. Unacceptable. These clowns messed up the appointment I scheduled on Dec 30, blamed it on me, and gave the time slot I requested today to someone else. I have never been treated so poorly by any other establishment and will never set foot in any Petco store again. And I urge you to consider this review the next time you head for Petco. read more

The more pets I get, the more I like just looking around at Petco. This isn't the nearest location to me, but I happened to be in the area and walked out with a handful of goodies for my new puppies! read more

I went into this establishment to buy some cat food and litter and Cynthia was my cashier. This was at 10:30am on 9/20. I just wanted to say that she is so friendly and has excellent customer service! I'd give her a pat on the back if I were her boss. read more

Best PETCO I've ever been to - not kidding. As a mother to 6 animals (2 dogs, 4 cats), I probably spend nearly as much time buying pet supplies as I do being at home. This PETCO is awesome. Why? Well, it is impeccably clean, never busy, big, fully stocked, and my favorite thing....they offer super high quality pet food. No, not Science Diet (sucks) or Iams (also sucks) - I'm talking about Merrick, Wellness, Solid Gold, Natural Balance, Pinnacle, and the list goes on. I know, right? Amazing! Usually you have to go to independently owned stores for that kind of quality, and the nearest independent pet store for me is many, many miles away. Therefore, PETCO is my store of choice for my location in Green Valley Ranch. Oh, the prices are reasonable and they have great sale items. Also, one time they didn't have the large size of the food they needed, so they gave me two smaller one's at a discount. That's customer service! They also have adoptable cats from the Aurora Animal Shelter - ADOPT, DON'T BUY! There is also an on-site grooming center, small animals, fish, and reptiles. This is the place for all your animal needs! Go there! The staff rock too! read more

I heard that Petco had a lot of Halloween costumes for pets, we were not impressed with PetSmart's selection. We went into Petco on the way home on Sunday October 28th to get Halloween costumes for our 2 new puppies. When we walked into the store I was extremely disappointed to see that the whole front of the store was filled with Christmas dog clothes. After walked around the store an employee walked by us and we asked if they had anymore Halloween costumes, the employee completely ignored us and kept walking. We will not be shopping at Petco again. read more

I bought fish from this Petco exactly a week ago from today (Sunday, Nov 8). I am a new fish owner. Since buying the fish, everything has been fine. I bought two Gouramis, one Mollie, five Neon Tetras, and one Pleco. However, today I found one of my Gouramis floating upside down at the top of my tank. Then, a few hours later I practically watched one of my neon Tetras die as well. That is two fish on one day. I began to look at the reasons why they may have died, and discovered from their past behavior that my tank had Ich. Most, if not all fish owners know this is a terrible disease that they want none of their fish to have. I then discovered that since I bought the fish from Petco, they have had Ich since I got them. This leads me to believe that Petco is selling, not only to me, but to many others, diseased fish. As a new fish owner who had done much research on the care and keeping of fish, I have come to the conclusion that I have made no error in the keeping of these fish and Petco is to blame for their deaths. I will not buy from them agian and I will make sure not to recommend them to anyone else. Instead, I will buy from reliable fish stores for my pets. read more

Only giving this place a star because I have to!!!! If I could give a negative 5 star I would. Took my dogs there today for a wash and cut. My dogs are small breed and very good. Five hours later I called from outside and was told they had my one dog on the table and he was getting cut. Looking in the window I could see no dogs at all on the tables. The lady told me to come back in an hour and a half and they would be ready. I show up about 10 min early and my first dog is just getting off the table thats almost 7 hours they've been in the cage. By now I'm really upset. Then the was told only one of my dogs has been cut and that they did the shampoo to the other one and would have to charge me $31 for that. Really it's $52 for the whole thing!!! First they lie to you than they screw you. I will never shop here or bring my dog back here to this location again. It's 6:30 PM and I was told they have 40 dogs in the back. Really 40!!! Taking your animal here is borderline abuse avoided if you can. Ps was offered a four dollar discount. read more

I've been shopping at this Petco and have been fine. My recent visit was ridiculous! I have been a strong aquatic hobbyist for years. After waiting 20 min for a face in the fish department, I than started getting drilled by the manager about my tank. I told him I know what I am doing, and actually use to work for Petco as an aquatic specialist. And he continued to tell me I was wrong. I'm sorry but I would like not to be treated as a criminal for trying to buy some fish. Needless to say I was offended and disappointed. For the first time in my life I walked out. They Lost my business and I'm ashamed to say I have ever worked for them. read more

If I could rate this store negative stars I would. I purchased a large bag of premium dog food today. The tag on the shelf said the price was $56.99 but with my "pals" card would be something like $52.22. I looked at my receipt after the purchase and I was charged $56.99 plus tax. THEN given some discount. The point is that I was charged tax on the original price not the discounted sale price. I literally returned the dog food and drove another 10 miles to Petsmart where the price of the exact SAME dog food was $50.99. Less than the sale price at Petco.When I asked to talk to a manager the sales person said he'd get one. I waited but no one came. When I returned the dog food that same sales person was working a cash register and said that the manager was "out". Funny too that when one looks up the price of that same dog food on Petco's web site the price is: $47.27. This isn't the first time I've been duped by Petco. Another time the tag directly under the shelf cleverly was not for the senior style food but for the regular adult dog food. They charged more for the senior food. So if you shop Petco just be aware. You might want to just go to Petsmart to start with and get treated like a valued customer. read more

One of the only pet stores close to the airport where I live.........very expensive pet food.I took my schnauzer in to get groomed by their professionals but it was absolutely expensive.........I regret having to drive 25 minutes to go get pet food from another petco. read more

I want to preface this comment by saying not all Petco's are equal. I first visited the store that is close to my house and found the service horrendous. I searched high and low for someone to help me with the fish tank I was trying to set up and got ZERO attention. Not even a casual glance from any of the employees working at the time. I left with a very bad taste in my mouth for the company as a whole. I knew there was another "pet store" by my work but didn't realize it was Petco as well. I decided to stop in anyway to see if THIS store would be better. It was all of that and more. This store on Salida Ct was AWESOME! I got helped immediately by Vic (the fish guru of the store) he answered all my questions and even suggested bringing back pictures of the equipment I purchased so he could tell me what was good and bad. Sure enough I came back later that evening and he did just what he said he would. The level of expertise and customer service at this store is top notch. I have been back several times now and Vic helps me every time. I recommend all beginner fish enthusiasts visit and get the help you need getting started. Big fan and now a loyal customer. read more