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Pet Wants Twin Falls

5.0 (2 reviews)
Open • 9:00 am - 6:00 pm

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1 year ago

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2 years ago

Everyhing that I have purchased from this store has an ingredient list that is simple,healthy and pronouncable.

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PetSmart

PetSmart

(14 reviews)

The worst petsmart I've ever been to! Do NOT take your dogs here for grooming. To start, they…read moreshaved my dogs tail (toy poodle) completely off. I'm still finding scabs from where they cut him. When I went to pick up my dogs, they handed me two receipts. I paid & went home. I get a call 20 minutes later saying I need to come back to pay for one of my dogs. Apparently, they gave me the wrong invoice & it was all my fault. I tried explaining to the lady that it's not my issue they handed me the wrong invoice & that i was not coming back for HER mistake. She got extremely rude with me & blocked me in their system. Mind you, I take my dogs to petsmart every 8 weeks to get their hair cut. I buy all their food, treats & toys there. I have NEVER had an experience like this before. I travel the country full time so I go to new petsmarts every time. DO NOT GO HERE.

I already filed a complaint and a review of this place. NEVER AGAIN! I'll just make a long story…read moreshort, my Australian Shepard had mats behind her ears and needed a bath and brush with sanitary trim, paws cleaned out, and nail clip. The *Lead Groom* poo pooed my complaint and what she said was a load of crap. I used to run my own grooming shop. Now I'm almost 70 and we just moved and then got in a car accident which is why I wanted her groomed. I couldn't. She is a sweet unusually laid back Aussie. She loves people and will cooperate if she is spoken to . I paid for other services and she STILL HAD EAR MATS, RAZOR BURNS ON HER PAW PADS, NO SANITARY TRIM, and her nails need filing smooth. Find a real groomer don't bring your pets here. Also the bucket and mop for pee clean ups was black water. Really?

Green Acres Pet Center

Green Acres Pet Center

(31 reviews)

I have been taking our cats to Green Acres for many years and in preparing to move out of state, I…read moremade appointments for both of my cats on separate days this week. The care was good but the facility operations could use some process improvement for a leaner operation. First and foremost, this is a review of the center and not of the vet care itself. The vets at GAs are great and provide good care. * During both appointments, we were kept waiting in the exam rooms for way too long before the vet came in to see us. There needs to be better scheduling process to prevent this or by having a vet tech do the preliminary exam functions. In a vet visit situation, most small animals are frightened and the waiting isn't good for their well-being. * There should be a better check in/check out procedure. Perhaps having employees dedicated to the separate processes, much like a doctors office, would help. At one point in time, there were five front desk people trying to work around each other, taking payments, checking patients in and out, printers not working, my cat, several dogs and their people, all trying to be helped. It was loud, chaotic and almost unsettling. (Especially for the elderly small doggo who fell off the bench and couldn't stand up among all the human legs.) I would choose to go here again, but would ask to be scheduled in their anticipated least busy time and ask not to be sent to the exam room until the vet is ready for the next patient.

When they come to collect the bill in the exam room you just feel taken advantage of. Loved them…read morefor years but then they just got overly greedy. Took my business elsewhere

Pet Wants Twin Falls - petstore - Updated October 2026

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