I'm a little surprised by the comments and the ratings as we had such a lovely first experience…read morewhen we realized that we needed to get our puppies ears checked, and she was coming up due for her second shots. We hadn't really looked around much but knew there probably wasn't going to be a whole lot of providers to choose from, and they were quick and efficient with emailing us back and getting us in the same day so that our pup would be safe, and not have her health go down the tubes. They were gentle, and loving with her, and over all she had a great first vet experience with us. We are going to continue to use them and hope for the best! Too bad that so many had poor experiences, or maybe just too high of expectations. Looking forward to seeing the team next week!

We have lived in Hanover for over 5 years and always brought our cat for his checkups. We always…read morefelt so comfortable there ... we came from Kitchener where we had an outstanding vet from the Cat Hospital ... Dr. Bonnie Worthern is an angel ... we were so happy to find so many angels at the Hanover Vet Hospital ... sadly, we had to say goodbye to our cat on New Years Eve 2025 ... it was a shock and devastating ... the staff who work there are so compassionate and we are so grateful we had them by our side ... Groot is home now in his little urn and again the compassion that was shown to us is so amazing. Thank you to the Hanover team ... it is hard on them as well. Thank you.

I have been doing business ,with Gardel for over 30 years .Great service and knowledge ,Never had a…read morenegative action ,from them .They the best Pet Store period !!!!!!!!! Oh I live in Southampton ,not Allenford .

What a TERRIBLE experience!!! If I could give zero stars, I would. I have no idea how these…read moremorons are still in business. Over a month ago, the female owner told my mother that she would be bringing in some Cavalier King Charles Spaniels. At this point, my mother said she would take a female when it came in. When the incompetent owner called to say that the puppies were in, she said she already sold the female. OK... My mom told the morons that she would like to think about getting a male and that she would call them the next day. The male owner did not wait for my mom to call the next morning, and he did not bother to call her to ask if she had made a decision. He sold the other two puppies without speaking to my mom. When confronted and asked about why they sold all of the puppies after one had been spoken for, the psychotic male owner lost control and started swearing and saying, "This is horse shit". He proceeded to tell me to get out of his "goddamn store" and that he was going to call the police on me!!!!!! In 35 years, I have never seen such a poorly run business with incompetent owners. The man is PSYCHOTIC!!!!!!

Always a great experience!!! Great price great selection just missing fish tank stands and Need…read moremore fish, reptiles and arachnids,

From the owner: PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in…read morestores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.

We have been Rens customers for five years and recently they change their website and asked all…read moresubscription customers to re-enter all of their information and re-order their subscriptions. I did everything right and did what they asked, and paid for my $90 dog food as I always do, but was sent the wrong order. I tried to dispute this but they wanted me to bring the incorrect items to a store to return them for a refund, when I wasn't charged for these incorrect items, I was charged for the dog food I never received. I emailed back right away and their customer service has not not been responding to me. I have been loyal and respectful, but I have had it. They did not offer me the food I paid for nor did they even offer me a refund. Extremely disappointed with their customer service for an issue THEY created not even me...will NEVER shop here again and am disputing the charges with my bank. They have lost a customer that spends thousands here every year with their lack of care!

I have shopped a lot for Acana food and its pretty much the same price every where. Our Baxter has…read morea good appetite he is a mix of two large breeds and hes 100 pounds of bounding puppy. We actually switched to Kirklands brand its half the price and just as good. Acana uses corn as a filler which the animals and humans alike can not digest. I did not like that. So ee switched. However the price at Ren's is the same from Amazon and they deliver.

Took my parrot there for a wing trim and nail clip. Wonderful place .even during shutdown I was…read moreable to get my bird looked after. The bird groomer was a very nice man and impressed me with his knowledge of parrots. Affordable too

So I place an order for flightless HYdei fruit flies. I pick them up and get home and it's a…read morecontainer full of flying fruit flies. I could've set a banana on my counter and got that for free. I call and speak to management - she says it's bc of the temperature ?? And when they're "too hot in the reptile room they grow wings and fly some of them". Like huh?? SoI try to explain I'm very experienced here - I'm retired but used to be very big in the reptile industry and bred thousands of my own fruit flies - and said I'm sorry but you're wrong. flightless HYdei HAVE wings and are genetically predisposed to not flying. It's a GENE. I told her yours are tainted with regular flying fruit Flies. Her answer - I'm not going to argue with you, you can just give them back. Then she repeats the same answer of why I have "some" flying around. They're ALL flying. I explained the gas would be more to drive there and return them, that I was now more concerned over the bad info she was pushing considering. She repeated the same untrue info on flightless fruit fly genetics. ?? Then she kept adding I'm not going to argue. My only concern for posting this is - what else do these workers push as qualified knowledgeable info to customers that is completely wrong?? It's a simple product and issue but her info on this is incorrect. I ran a hot professional breeding facility for 18 years. I breed fruit flies like crazy. I'm concerned that employees there are acting like they know when they don't and it'll hurt customers looking

Went to exotic wings on May 9 to pick up my cockatiel, The employees were awesome & they really…read moretook care & made sure that the bird is healthy & the bird was happy with them I could really tell that my bird really likes one of the ladies there my bird came out whistling & on one of the employees shoulders when they brought her out My bird is quite intrigued by everything & she matches so well with my lifestyle & she loves to eat & whistle in the car & loves to go on adventures in her backpack she loves to get into trouble sometimes & she loves to cuddle The breeders helped me by taking the time by answering my emails I'm so happy with my bird

I got my budgie from Exotic Wings in 2022 and have never had such a wonderful bird. I have taken…read morehim back for grooming many times, and the grooming is very efficient and fairly priced. I've also boarded him with EW&PT twice while away on holidays and he has always been well taken care of. The staff is always helpful and friendly and very knowledgeable. I highly recommend Exotic Wings and Pet Things. Here's a picture of Joey. He loves EW&PT too.

This is the best pet store you will ever go to. Pam really knows her stuff and will always guide…read moreyou to the right products. They carry top of the line five star dog food and amazing selection of toys and treats. Tons of bird related items too. I always enjoy my time there.

I wish this pet store could be picked up and put nearby my house. It is the most adorable pet store…read morei've ever been to, it's built on the front of an old century home like a general store with cabinets all along the sides and wood counters displaying all they're goodies. The back wall has birds for sale and a bunny in the window. Normally I'm against selling animals, however the lady who runs to store - nicest woman ever - lives in the back and is able to keep an eye on them 24 hrs a day. In another side room she carries fabulous high end dog foods like Fromm, Hills, Wellness, Acana etc. Lining the one wall is every toy a dog or cat could want with some well known names like Kong and some other ones not so well known but super cute (i.e. colourful zombie like dog toys). I finally found a rain poncho for my dog that didn't kill my pocket ($12.99) and we got free samples at the counter in little paper bags. She also has a lovely little dog named Gracie (Pug/Terrier cross) that will gladly accept belly rubs and will play tug of war. In additional this kind lady puts out free coffee and cupcakes for her customers on the way in the store. Overall, fabulous store!!! If your in the area and have a pet this is the place for you!!

PetPlanet is a pet store I stumbled upon with my dog named Dude and have been a regular of for the…read morelast year, the staff in PetPlanet are extremely friendly, love animals and are very knowledgeable about various pet products. There are 3 staff that work at the Brant Street location and all of them are terrific, if you haven't experienced this store before check it out on a Friday which is the day when you get free dog treats if you bring your dog into the location with NO PURCHASE necessary. Be warned the prices on much of the products in the store are rather expensive but that is because the quality of the product is above what you will find at most locations however there are several decent products to buy which are rather cheap such as their individual cookies, pig ears and raw or baked marrow bones which are three of my dogs favorite treats. They also price match, once confirmed they will match the price of a competitor for identical items. This location also offers a full self-washing facility complete with a locking door and locking gate for their tub which is large enough to accommodate several hundred pounds of dog (it makes me 102 pound lab look small). Do yourself a favor and experience what Mike and others have to offer at this location and I'm sure you'll keep coming back specifically to say hello to them and just be in a friendly environment.