Just had my dog groomed. I literally cried when I saw her. Brittney said she needed shaving because…read moreshe was matted underneath her harness, but I never thought to the extent she was shaved. I was charged for de-matting. What exactly was done? Why shave her? I rescued her from a breeder and she was shaved but NOT like she is now. I cried. I've had her groomed before & decided to try Petco because it's closer to me and because it was recommended to me. She was a fluffy cute dog and now she's, not even sure how to describe her Never again!!!! I saw Brittney on my out of the store and I told her how unhappy I was. Her response was "I told you I had to shave her". I think she went overboard. It really is hard to put into words how upset and disappointed I am with the whole experience.

Pet tag machine was broken again, everything is way too expensive, just go anywhere else.read more

I was volunteering with the cats and got MITES in my eyelashes. When I told them about it... They…read moregave me NO response and did NOTHING about it I also volunteer for Pinellas county Animal control and it is sooooooo much better in every single way. GO THERE TO ADOPT

I adopted a senior dog from SAL a few years back, her name was Sunny. Turns out, she was well…read moretrained, respectable in our home and she was very good on her leash. My experience with the rescue was great as they took care of the details and we had no issues. Sunny may have been a senior, but she had so much love to give and I felt lucky to have her in my life right up to her last minute. A lot of people don't understand how hard the people work and care for the animals at a rescue, not to mention many rescues run on only volunteers! I mention this because Sunny had great care and love before I found her at SAL, so thank you to anyone who helped her get to me!

I have brought my Goldendoodle to this facility several times. Last time he was there for 4 hours…read morebarking in a cage "they were behind " . This time, I was very specific to get an appointment that he would not be waiting too long. Dropped him off at 2:15 for 2:30 appointment. At 5:00 I was told he still needed to be groomed (trimmed). In the mean time I heard him barking nonstop. They finally called me back at 5:45. Yea he looks great, but no reason to subject an 8 year old, 116 pond Goldendoodle to this stress.

My family and I have been using Pupperazzi for the last decade. We have loved the staff, the…read morelocation, the overnight services and the grooming services provided by them. We have always recommended it family, friends, and strangers. That was until this last time. Our dog came home with a nick on his neck which they NEVER texted/called to let us know. This behavior is extremely unprofessional especially since we've had such good communication with them up until this recent visit. The nick looks like a perfect groomers square was done straight to our dog's skin in which when I had to contact them after the visit they said it was done beforehand. Again, no communication was received so unsure of this statement during our dog's appointment. As a dog parent, this makes me feel uneasy about any other services that they provide. We found this nick when our dog continued to scratch the same area and our dog couldn't put his head down or comfortably sleep. When I reached out, I was given ways to keep it clean from them but this was too late as this "nick" already caused our dog to be in a pillow of shame (and still is weeks later) as well as using recommended over the counter creams from our vet to alleviate the pain. We were lucky enough that this mark did not turn into an infection! However, it is crazy that one grooming appointment has turned into weeks of pain and uncomfortableness for our dog. If we had known about this during the appointment we would have been way more at ease about the entire situation. Sad to say this, but we will not be returning and will be taking our dog elsewhere. One appointment has turned into a massive headache as dog owners. Think twice before you book with them.

Excellent and easy to book grooming services for a small long haired mixed breed dog.read more

Nightmare! The fellow who was his groomer.... nice guy,…read moretried to be helpful.... but.... our puppy was left half trimmed... mattings half removed.... still dangling.... a mess. Store manager(also responsible for grooming) thought it was taking too long and had the groomer stop mid dog, blamed the dog. Would not even talk to me. Our regular groomer could not schedule.... so, been to a Pet Smart before.... generally ok..... Puppy was going to a Yappy hour... needed to look smart..... ended looking like he had been put through a blender. Hard to conceive of a worse experience.

I can't say enough great things about My Natural Pet! The owner, Russ, is amazing, extremely…read moreknowledgeable and always willing to take the time to answer questions and help you find the best options for your pets. It's clear he truly cares about animal health and well-being. The staff is wonderful. They're always professional, friendly, and welcoming every time I come in. The store has a great selection of high-quality natural products, and I always feel confident in the recommendations I receive. If you're looking for a place that genuinely cares about your pets and provides exceptional service, I highly recommend My Natural Pet!

We love Russ at My Natural Pet! He's so helpful and informative. You can tell he cares so much…read moreabout animals. And it's really nice that he always remembers his patrons. Just a really great place with lots of holistic options for your furbabies!

I have just moved to the area and i went to this shop. They were so nice friendly and walked…read morethrough the whole store with me helping me find the perfect care for my dog and cat.

We had a sick pup, they stayed open past hours to get what we needed. Great service & truly cared..read more

My wife and I are total regulars -- we basically live here! We always roll up with our three furry…read morelittle chaos gremlins so they can zoom around and burn off that endless puppy rocket fuel. Even Coco, our 19-year-old queen, turns into a zoomie machine and runs around inspecting everything like she owns the place. My wife grabs an ice-cold Coke and settles in for the best doggy reality show in town, while I crack open a beer and play endless fetch with our Border Collie -- because apparently his "off" switch is still in the mail!

Amazing concept! Attentive staff and a good vibes. The dogs are well monitored and the area is well…read moremaintained. There are several fun events.

I called to make an appointment for my dog and specifically asked for a CUT and shampoo. When I got…read morethere the woman asked what do I want and I said I need all the hair CUT off his butt, under his belly and around his face. Two hours and $44 later I pick him up, not one hair on my dog had been cut. I asked why they didn't cut his hair when I was very specific about the hair cut I wanted. The woman said you didn't tell us you wanted a hair cut. I said "what are they talking about we had two conversations about it when I made the appointment and when I brought my dog in." She said for an additional fee they will do it. The stylist was Lauren, I will never come her again.

Location is easy to access with ample parking and perfect to reach as you run errands or make a…read morespecial trip. My boyfriend needed some supplies for the Day Gecko he recently got, but we've been in before for supplies for my betta fish & his roommate's golden retriever. They've got a great selection to pick from for all pets, but definitely has the most variety for cats and dogs unsurprisingly. The reptile section was pretty small, but thankfully we were still able to find the calcium boost he needed along with smaller crickets. Like many other places, it seems like they're dealing with a staffing shortage. Only one person was working the register, and when we needed assistance with the crickets there was only one associate available who was also helping 2 other families with fish purchases at the time.

Amazing staff, awesome new remodel, and the biggest assortment of pet products for all animals, in…read moreDunedin! Not only does the staff treat you like family but they know about what they're selling and always steer you in the right direction for any pet needs-dog, cat, small animal, bird, reptile, fish, etc. Management will order whatever product you need if they can get it in stock, and if they can't get what you're looking for, they will make awesome recommendations for something similar! There is no price gouging and above all they give back all year round to the community and the county! Family owned-YES! Customer service-1000000%!!!! Dunedin Pet Supply also has samples for your pet to try before purchasing, offer returns if items don't work out, offer coupons and amazing promos all year round, and work with local businesses to support one another. If you haven't been in, be sure to visit in the new year, or even before 2025 as they are running some awesome final promos for 2024!!!

We are new to the area, so we spoke with the owners before purchasing a new food product and worked…read moreout an agreement for an exchange if our dog was allergic which she was, we bought 2 of the one product (my mistake) but they agreed to an exchange because the one I really wanted they did not have... today I went in to do just that and was told no~ sorry, no exchanges. Someone's word to me means everything. I won't shop here going forward~ which is sad since they are a small business.

Lots of treats, accessories, pup friendly ice cream even!…read moreAdorable and locally owned, no chain! Seating in the back for pup friendly treat time!

Amazing friendly & helpful staff with a wide selection of healthy dog treats, toys, and Pinellas…read moreCounty's best dog ice cream for all your furry friends!