Took my golden doodle to Lexi Fur for a bath and a haircut they did a good job will be going back…read moreagain soon

Extremely unprofessional and a complete waste of time. I tried booking with this groomer twice. The…read morefirst appointment was rescheduled and then she never showed up at all. I gave her another chance and booked again. She confirmed 1:00 PM, then rescheduled 30 minutes before the appointment to 4:00 PM. I showed up at 4:00, waited until 4:25, and she was still not there. No call. No text. No explanation. I tried calling and texting no response. If you can't manage your schedule or communicate with paying clients, you shouldn't be running a business. This is not a one-time mistake, it's a pattern. Don't waste your time.

My senior dog looks fantastic and smells amazing! We will be back!…read moreFair pricing and professional groomer!

we board our dog Rusty a couple of days per month. Shannon…read moreis fantastic as well as her staff. they also do a great job cutting our dogs fur! we do not have any negative feedback to leave

We had our dog there for the first time a couple of weeks ago. There are things I liked and things…read moreI definitely disliked. First, the things I liked: * The staff was friendly. * The facility, what I could see, was clean and pleasant. What I didn't like: * The fact that my dog was not played with regularly and was CHARGED to be played with. I was not told of this charge in advance. * I was charged $43 for a bath at the end of the stay. I agreed in advance for the bath, but not for that price! (I was only asked if I wanted her bathed, not the price.) This charge was twice what I pay for at my regular kennel. * There was no communication regarding my dog during her stay. My bill was $269 for three nights. My dog is a small terrier, not a large dog. I was told this was a great place. I knew it was way out of the way. But, I had no idea of the things I disliked above. Places like these need to realize that customers expect their furry children to be well taken of. We trust them with our babies. We do not expect exorbitant prices for services that are expected. I doubt I will return.

Excellent responsive staff! While in waiting room, we paid attention to how they treated all…read morecustomers the same. Dr. O'Sullivan took time to explain different routes of treatment. We will be taking our other pets there in the future.

We could not get our pets yearly vaccinations in time so we went to the Highlands County Humane…read moreSociety for their updated vaccinations. At our next visit to Oak Hammock Animal Hospital the office manager told us to go back to the Highlands County Humane Society and refused our pets medication.

I wanted to write a review for Animal Ark because they quite literally saved me and my husband from…read morepaying a few grand at a emergency clinic! My dog Jix cut herself to the muscle shortly after we had just moved to Arcadia and we hadn't set up with a new vet here. Not only did they cram us in to stitch up my poor puppy but they were so understanding and kind despite us throwing a wrench in their day. Nix received great care and was good as new when we picked her up after she woke up. They also followed up with us when my husband missed their call. Not to mention they were so affordable ! We will be using them for all of our dogs and cats from now on, life savers !

***update*** The…read moredoctor personally called me later that day, after everything had happened, to explain that there had been a miscommunication and that multiple emergencies had come in, even though we had an appointment. He sincerely apologized for not being able to see us, and that meant a lot to me. I do wish I had known about the issue beforehand, instead of having nothing explained to me at the time--but I understand. ***Issue*** I'm very disappointed with my recent experience at Animal Ark of Arcadia. Until now, I've always had fantastic service here, and I've never had a single issue. Unfortunately, that changed today. I received a call yesterday confirming that my cat's appointment was at 2:20 PM and my dog's was at 2:00 PM. Based on that, my daughter and I made specific plans: she took the dog to the 2:00 appointment, and I drove all the way from Northport to bring the cat for her 2:20 appointment. At 2:17 PM, I was notified that the cat's appointment had to be rescheduled. This was incredibly frustrating and inconvenient, especially after driving a long distance just to make it on time. The front office then claimed the cat's appointment was at 2:00 -- but both the appointment card and the voicemail message clearly said 2:20. I understand that mistakes happen, but this miscommunication caused unnecessary stress and wasted time. I hope Animal Ark of Arcadia takes this kind of feedback seriously and improves how they handle scheduling and confirmations in the future.

The staff is amazing. Patient and very polite. I have an appointment for my two small dogs and they…read morewill be boarding 1 to 2 nights here and there if needed. My usual boarding location is for when I go a different direction from Lake Placid. I am excited to use their services.

If I could leave a -1 star if I would. Our cat was in final stages of kidney failure and fading. We…read morecalled Heartland Animal Hospital, to have her put down, instead of compassion my husband got the response of "We have to put you on a waiting list" Thank you for making a hard situation harder along with the "Wait list" Perhaps a better approach to the situation could of been handled with more sympathy than a cold response.

Horrible experience putting my dog down. Stagf members treated it like a retail transaction. When…read moreI picked up her ashes, I paid, got the receipt, and the "bag" was handed to me and the employee said, "here you go". I was aghast & said to her, do you think it's appropriate to give me condolences? She simply placed her right hand on her cheek and stared at me. (This woman is American and speaks fluent English). I left there sobbing and about a week later typed a letter to vet/owner, Dr Hinds. He never called so I left 2 messages and he called me only when I told his employee I would go on social media did he return my 2nd call. I thought he would have at least apologized but no...He "disagreed with my evaluation" of my experience rather than to simply say he was sorry. I was dumbfounded. These people are not caring or compassionate. Give your business to Heartland Animal Clinic or go to Sebring.

Super friendly staff and great doctors! My dog loves this place. You can tell that they care about…read moreyour animal. You are just not a number.

This is a well established breeder. They are very knowledgeable and have wonderful, socialized,…read morehealthy cats. The one star review is so off base. When you buy a cat, you have a contract and must abide by it. You must not let them out to roam alone! Cosmic Bengals love their cats and continue to do so after they go to their "forever" home. This is a journey for the life of the cat to be taken seriously and lovingly. Cosmic Bengals are responsive and answer all queries in a very timely fashion. They are with you all the way! Highly recommend!!

Buyer beware we purchased two cats from this company and we were very surprised when the owner…read moreshowed up at our house demanding the cats back. She said we were in "violation of her kitty contract" because we let the cats outside. I would highly recommend getting your cats from a company not lead by very odd people.