I have a 3-yr-old Shih-Tzu that I rescued from a pet shelter and immediately began searching for a…read moremobile groomer to help me with keeping his hair looking neat and trimmed. My first experience left us very unhappy. Our sweet little fur baby was led into the groom-mobile just before noon and we did not see him until nearly 8 pm that night. He entered the unit as a happy little long-haired fella with a strut to his walk and came back into our home shaved, sad and embarrassed. We were stunned. To say we did not get what we wanted, what we asked for would be an understatement. Even after shaving his hair down to the skin and nicking him in a few places, the groomer made no apology for the change in his cut. However, she did request a higher fee than she had quoted initially. Needless to say, I was horrified and wondered if I would ever find someone I could trust with my sweet boy again. I spent months researching local groomers both in-shop and mobile. I scavenged friends photos of their dogs and begged them to share their groomer's information with me only to find out they did not take new clients or did not service my area. And then... I found Scruffy to Fluffy!! That pretty pink and white truck that was adorned with photos of daintily cut dogs that literally smiled because they looked so well groomed and presented. Happy dogs! So I called and made my first appointment and excitedly waited!! When she arrived, promptly at her appointment time, my Spooky boy was more than happy to greet her and had no hesitation walking right on into her mobile grooming truck. After we discussed (in perfect detail!) what I was looking for and she had my sweet boy safely up on her grooming table I left them to their business. I admit, I was nervous... but I had a good feeling after reading her reviews and having her answer all my "crazy mom" questions prior to our appointment being scheduled so I went on about my daily chores and left them to their session. True to her word at almost exactly one and one half hours to the "T", my Spooky boy came strolling into my home with his nose high in the air. He did a full walk through the house in a complete strut so he could show me and my sons just how good he looked. I seriously wanted to cry I was so very happy!! It was such a relief to see my little buddy proud of his new cut and so happy to come and show it off! Everywhere we go, be it for a walk around the block or for a trip to the pet store... we get lots of compliments on his sweet cut! Sherry is our definite choice for grooming and will always be our first call when we the time comes for a freshen up for our Spooky boy! Be sure to give her a call for your fur-baby's next grooming session! You won't be disappointed!

She quoted me $80-$90 for a wash, blow dry and de shed. 40 minutes later she called me and said…read morethat the price was now $150. I should have reported her to the Better Business Bureau at BBB.org online. It only takes a few minutes and the complaint stays on their record for 3 years. If she does you wrong Please file a complaint with the Better Business Bureau so others can see her deceptive practices, hopefully before they hire her. I have to keep updating my review of her every so often on all of the websites where i do rev

My appointment was created in a timely manner, I dropped 2 dogs off and it was completed in 3…read morehours. I think my yorkies grooms were fantastic!

Kim and her crew do an awesome job,our shitzu mix just loves her.been using classy cuts for four…read moreyears now and have always been highly satisfied with the great job they do on Tj, highly recommend them for your fur babys grooming needs!!

Had been a client here for 3 years. Initially, the service was good. Last 5-6 visits, the quality…read moreof service here had seriously declined. Most recently, Amanda...Owner completely "Scalped" my poor 16 month old dog. I have attached a picture. My Dog suffered: razor burns, contusion & 2 trips to the Vet. I spoke to Tim/Owner, and he denied everything, of course. Rather than take responsibility for their horrific work, and harm to my dog, he was super nasty to me. Their complete lack of maturity and customer service was very shocking to me, and it cost over $200 in Vet Bills + the cost of grooming. I tried to resolve this serious experience with both Owners ... to no avail.

First time taking my Havanese in for a cut. I explained what I wanted. Absolutely fabulous job…read more He's happy and cool!!

Very professional, very kind and gentle with your pet they take a lot of time and have a lot of…read morepatience to be kind to your animal and then do an excellent job of grooming

I have been a customer for over 2 years and today I brought my 2 Maltese in for their appointment…read moreto be groomed. The Lady was cold to me and told me the appointment was for 1130 am but without my glasses I had read 1:30pm, so I apologized and asked when the next available appointment was and she told me there wont be one, they wont groom them anymore. 1 strike and your out. I was stunned but accepted it and apologized again as i tried to leave but she literally turned her back to me and ignored me. Wow.

Great service, friendly staff & and well stocked on everything you could need for your furbaby! My…read morepuppers was very well taken care of on his first ever grooming. Will def be back!!

The groomer is trusted did a horrible job on my pet she smelled like Lisa didn't bath her my…read morepet needed to be cut down to skin abd there was still a coat of hair on her my baby looked horrible I have nothing good to say about this place

Fantastic groomer. My dog loves Mr. Rogers. Very reasonable…read more You will be pleased with the overall experience

He ruined my Aussie Shepherd He thinned ciut and shaved his…read morefir I am now consulting a vet about the issues this causes a double coated dog I am so sad and worried about my dog DO Not Recommend!!!!

This is the best groomer I've ever taken any of my dogs to. They do such a great job and my pup…read morelooks adorable when I pick her up. They even tie a cute seasonal bandana around her neck! Thanks Wizard of Pawz!!

Gentle grooming service with kind, sensitive groomers. Always by appointment and the dogs look…read morefantastic!

The staff and Dr. Young are very Professional. I made a huge…read moremistake and went elsewhere as it was closer a few days ago. Huge mistake going to Lake Forest. I will never stray again.

We love Highlands Animal Hospital! Dr. Young is the best and…read more we feel confident that we are getting the best care possible for our dog.