If I could give less stars or none I would. Very upset. Got my puppy on Friday, found worms in his poop Monday. I am so angry that I am speechless for words. 1. Lady talked so damn much about not taking my new pup to my vet, I'm starting to wander why. 2. The vet check was 10seconds, so what did you really Check? 3. Why would I trust your store to fix my dog? You all should be ashamed! Thank God my other pets stayed separate or had their own shots. I will be arriving first thing Tuesday morning! Very upset customer, how could your establishment not be aware of the harmful things happening to the animals you have? This is sad and disheartening. read more

I bought my baby here a year ago and she's literally the joy of mine and my husbands life! We've had no health issues with her. Pet stop is very affordable compared to most places! I'm so glad I came across this place! read more

Pet Stop - My baby! - Pet Stores Near Me - Rancho Cucamonga, California

My husband and I stopped in for about an hour on Saturday! The owner was super welcoming and was able to answer all of our questions about the doggies she has in her shop for adoption. It is sooo refreshing to meet someone who cares soooo deeply about finding all of her doggies homes. She speaks very confidently that she will find them homes and I truly do believe she will do everything in her ability to do so. Many rescues can be flat out rude when it comes to adopting out their dogs and cats trying to find any reason to tell you no! She is very willing to work with you and is honest and protective of the animals in her shop. Her number one priority is their health and well being and it is apparent when speaking with her. I have the upmost respect for her as well as admiration for what she is doing. Go in and visit! The price on pet supplies were beyond reasonable and she has a huge supply of everything you could possibly ever want. I can't wait to go back and see her . Thank you for all you do! read more

We bought a puppy here and he's the best! Very energetic, healthy, super sweet! I highly recommended coming here if you want a young puppy that isn't a puppy mill puppy. They have bunnies and kittens too! read more

Pet Stop - We found this sweetheart here! He's energetic, healthy & loving! Definitely check out here if you don't want a puppy mill puppy! - Pet Stores Near Me - Rancho Cucamonga, California

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Bought two dogs here 16 and 15 years ago. Great companions. Unfortunately they passed. I went back and brought home another puppy Willie and he again has been as perfect as a new puppy can be! read more

I went in there a few years ago to buy chihuahua for a relative. The lady or girl who works there was very rude, very disrespectful. Didn't even greet me like you would a customer. The place was very dirty and stunk really bad. I ended up going to another place to purchase to buy my chihuahua. read more

They breed the BEST Shih Tzus. Not only are the Shih Tzus absolutely gorgeous with excellent temperaments, but they are very healthy. They are a home breeder so the pups are WELL taken care of, have routine vet visits and are fully vaccinated. I HIGHLY recommend the owner of Pet Stop's Shih Tzus - I know good Shih Tzu breeders are hard to come by in the Inland Empire, but she is definitely your winner. She has been breeding for YEARS and really knows her stuff. Yes, the store needs some updating and is somewhat dingy, but those animals are well taken care of. My Shih Tzu has brought immeasurable joy to my family's life and I would definitely purchase my next Shih Tzu from Pet Stop. read more

I purchased a puppy here for over $200 and it turned out he was sick! I had to spend $179 in vet bills the first week I brought him home. I do not recommend this place. It's a little cramped and worn down looking. Also, it's hit or miss with the staff. I've been in there and the woman was friendly a time or two and I have been in there a couple times and treated a bit rudely, meh. Poor puppies in those tiny cages :( read more

I purchased an Orange Tabby from Pet Stop in April of 2001, he was a great lil cat, mellow, loving, just cool. He passed on 1/19/2017 so I called Pet Stop to ask he they had an Orange Tabby and they did but he was being treated for eye infection, said I can pick him up in a couple days, when I called to pick up, they said they would like to keep him for treatment a few more days, I think that was very responsible of Pet Stop for doing that and I thank them, very knowledgeable staff, very helpful, the place looked clean to me and it smelled like Baby Dogs & Cats "NOT FOUL AT ALL" 44 yrs, in business...they know what their doing. THANK YOU PET STOP. read more

This place has gotten a bad wrap. But if your animal is sick she helps out alot. It was messy at times but the last time I was there it was pretty clean. They have better service now and she will work with you on prices. ypou can get your shots and other stuff there too. I have purchased my doggie there and very happy with her. read more

I purchased a puppy at this shop at the beginning of January. When I went to purchase the puppy I told the owner we were looking for a hypo allergenic dog so it would cause the least problems for my grandson. They puppy I purchased was supposed to be a 3.5 month old Malti-Poo Terrier. He is totally cute. I had him for 9 days when I took him for his first obedience training class. Our trainer noticed that his urine was unusually yellow (almost orange) and recommended that we get him checked. I took him to the vet and they treated him for a urine infection. Once that cleared up however his urine was still orange but bacteria free. He also had a very strong odor coming from his pores as well as his urine (no bath helped the body odor). The vet suggested changing his diet in case he had liver problems. The puppy also experienced a couple of seizures and rubbed its head a lot. The vet suspected a liver shunt problem but could not confirm the diagnosis without $400 worth of tests. I had already spent $300 on vet bills and I only paid $189 for the dog. As much as I loved the puppy I could not afford to spend more money in vet bills. I also had the puppy's DNA tested and it is not a Malti-Poo Terrier mix. In fact it is a Pointer Poodle Shi-Zhu Mixed Breed. The puppy that was not supposed to shed leaves fur and dander everywhere. Not only is my grandson suffering but I wound up with asthmatic bronchitis that will not go away. I tried to resolve the issue but the owner was not in. She never bothered to call me even though we left her my number. Small claims court it is. read more

if i could give this horrid place -5 stars I would. I came in on a Monday with my father to browse through the Kittens. When we walked in I was shocked to see the animals (Rabbits, Cats and Dogs) in close proximity to each other which made then noticeably nervous. There were also numerous animals shoved into medium sized crates (The crate with the kittens in it appears to be quite comfortable, but for the older cats right next to it, the crate is way to small, limiting mobility and leaving the cats with very little stimulation.). The dogs are kept in the back, again in cages that are way too small to house more than one dog. Each cage had at least 2 dogs in it. And don't even get me started on the putrid odor emanating from their cages. I kept my attention on the 3 kittens in the kitten crate. One grey one, one white/ grey one and one black one. I noticed that the white/ grey kitten had a little irritation in it's eye.I thought this to be strange since eye infections in cats are very contagious to other cats, especially kittens since their immune systems are very vulnerable at their young age. I came back the next day, but this time I brought my best friend to see the kitten I was interested in (The Grey one). While looking into the cage, I noticed the white/ grey kitten's eye had gotten progressively worse, yellow/green puss oozing from his left eye and running all over his face. I asked one of the sales ladies if she had noticed it and after briefly looking at the kitten through the bars of the crate, she chalked it up to be nothing more than an irritation left over from a 'probably fight' she got into with one of the other kittens. I was immediately turned off by how completely nonchalant she was being. And how she hardly took the matter seriously. I came back on Thursday to purchase the grey kitten but unfortunately she had been sold the previous night. When I came in, there was one older lady working there, and she was sweeping. the dogs were going ballistic in their cages and when I asked why she merely said that she 'hadn't gotten around to feeding them yet' because she 'was by herself for the last 2 hours'. 2 hours?!?! She couldn't take 5 minute to dump some food in 12 or so bowls after they had been empty for the last 17 hours!?! I was fuming, but kept my feelings to myself. I looked into the kitten crate and saw that the white/ grey kitten's eye had gotten even WORSE! Now the eye was half closed, covered in crust and greenish yellow discharge. I asked to see the kitten and the lady handed him to me. I asked about the eye infection and not only did she lie to me saying that they had been isolating the kitten for 5 days in order to medicate the eye, but she fed me the same bull shit story PRACTICALLY VERBATIM to what the young woman told me the last time I had come in. Before she rang me up, she went to the back real quick and grabbed a deworming shot which she administered to the cat without washing her hands, and with another adult live in cat practically hovering over her. There were sanitary measures taken. It was quick and dirty. Then she wiped my cat's eye clean and administered a crazy amount of ointment into his eyes. I took my new kitten home and on the 3rd day I noticed that his infection had spread to his right eye. I was furious. I called Pet Stop and told them what was happening and they asked me to bring my kitten in and they would further treat him. I was very nervous to take him back to that dirty place but I was desperate. When I arrived, the same lady that sold me the kitten took a quick look at his eyes and then went to the back again and retrieved 3 amoxicillin pills, put them in a plastic baggy and handed them to me. Her instructions: 'Split the pill open and sprinkle about a third of the pill into some wet food. Just eyeball it. He should be fine.' I left quicker than I had arrived, and with a bad taste in my mouth. Following my instincts I took him to Banfeild at PetSmart. When I recounted my story to the nurses at the front desk, not only were they incredibly perturbed by the conditions of the store and the faulty animal care advise given, but they also gave my kitten, Motley, a free examination and free medication to undo the damage done at Pet Stop. read more

I went to this pet store to look for a small breed puppy, the lady didnt have what I was looking for at the store but she said she did at her house. I went to her house to look at the other puppy's and the conditions were horrible! She must have had over 15 dogs and I could hear more barking in the backyard and puppy's in cages everywhere! This lady is a puppy mill! DO NOT SUPPORT her or her store! read more

We got the best dog here. My handsome cockapoo terrier mix, Roman, is the best addition to our family :) read more

Pet Stop - Thank you Petstop for the best dog! - Pet Stores Near Me - Rancho Cucamonga, California

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We got our cockapoo here a year and a half ago. He's been a joy to have and a great addition to our family. The owner is very passionate about animals and it shows! Yay pet stop! read more

This is my 3 dog from The Pet Shop. I found this place 10 years ago. We just Lost our Beautiful furbaby/Pomeranian Nikki 5 weeks ago and went in and brought home another adorable Healthy dog. Her name is Kristy. The owner takes good care of her pets & Customers and as I understand it the pets "do not" come from puppy mills. read more

Pet Stop - Kristy 11 weeks old and loved whole heartedly! - Pet Stores Near Me - Rancho Cucamonga, California

Love this place, love the owner! I travel a lot for work and this is her second home. My little girl got sick and she got the best possible care here. I am so thankful for their care and attention. She saved my puppy. No words can express my gratitude. read more

Jerry is a Wonderful store owner always very helpful and goes out of her way to accommodate the customer. I recommend this store to anyone looking for a pet or pet supplies. read more

Please know your puppy lemon laws before buying a puppy here!!! The puppies may not look sick, but they are!!! Take your dog to the vet and have a through vet check, including a stool sample and blood test!! You have a 15 day guarantee!! My puppy was very sick, unfortunately the owner lied to me about the health of the puppy and I took her at her word. Huge mistake!!!! You must take the puppy to the vet within 15 days!! If there are any problems she will owe you one and a half times the price of the puppy in vet bills!! Do your homework!!!!!! read more

I absolutely love this pet shop! I have gotten two dogs here and they have been some of the best dogs I've ever had. The workers have always been kind to me and they seem to have a lot of knowledge on all animals. Today I took my husky and terrier mix to get their nails trimmed and it had been long overdue! They were able to take care of them even though my husky was being difficult. It was so affordable too! I even booked a grooming appointment because they have such great pricing. My doggies and I will always be loyal customers! read more

Jerry ( the owner) is the best person I know. She has helped us for years with our pet care needs. She is very loving and nurturing. I recommend this place to all of our friends and family. read more

I bought a puppy here six years ago and she is the light of my life. She was healthy thank goodness. I agree the place is too small for the number of puppies in the store and the animals are too crowded in their cages. I hope the owner takes the dogs out to run free regularly and gives them lots of hugs and attention as they look a little sad. Her prices are reasonable. read more

family owned, nice customer service plenty of pets to choose from pets are confined to small areas, business is such smell expected just like you would expect smell when you walk into a cow farm pets once they are owned they become free regarding smell, it is expected since they have at least 20 pets for sale at a given time these are hard to maintain all at the same time however pets looked happy prices reasonable with good medical records they also sell supplies for your pets this is the only place around operating all week where you can see and buy your pet of choice same day highly recommend read more

Please don't buy any animals here please, and if you do please know the California State Lemon Laws before purchase. My boyfriend and I walk in to the store regularly to see what puppies and kittens are for sale. I've had my suspicions as to the care of the animals for awhile, but today I saw that the kittens were for sale for 30 dollars and all of them were infected with a very infectious illness that would eventually lead to a respiratory infection. If you were to take these kittens home to any other cats it would infect them as well. The puppies are kept in cramp and filthy conditions and the odor inside is disgusting. Please do not support this store and report it as i have if you have the time. read more

The place feels like home! My puppy is healthy and my wife loves her, super smart and she was already some what house trained, no issues all the dogs look happy, and best of all healthy, read more

I love coming here I feel like all the workers here are very informative and have always helped me with all my pet care needs

This place is so cool!! I bought 2 puppies from here and they were in great condition. I still have them and they are great.I also bought a snake and turtles from this place they are great and in great condition.I really recommend this place;). read more