Oscar at Stardust made a sad and painful experience such a sweet one. He was very professional and…read moreflexible picking up our sweet doggie, Oliver, who was our 16 and a half year old Pomeranian. Oliver had passed away that morning at our house and I was able to book a same day pick up. His communication and process went very smooth and I appreciated his patience and kind, caring words throughout the week. Oliver was picked up in a beautiful wicker basket with fresh flowers and brought back to us in the urn we picked out with his name added to everything. It all turned out so personalized, so beautiful and I am so very thankful. Thank you!

If there is a silver lining in the recent experience of having to cremate my cat Bellatrix, it is…read morechoosing Stardust and meeting the compassionate owner, Oscar. I originally called Stardust at the number on the website, but it went to voicemail. The voicemail mentioned sending a text, and that is truly an ideal communication style when you are close to tears at any moment. After texting the same number, Oscar, the owner, immediately texted back. He provided clear communication that was informative and helpful, but in caring and empathetic way. He was also willing to work his schedule to accommodate mine, which was appreciated. All of my communication with Oscar occurred over text with the exception on picking Bellatrix up and then bringing her back. Is Oscar as amazing in person as he is via text? Yes!!! He exudes empathy and kindness. It is evident that he really cares about the work that he is doing. In addition to great communication and stellar customer service, Oscar's care and compassion were truly personified in the final presentation of my cat. A custom wooden tag was made for Bellatrix's urn. Along with her urn, I was provided with a paw print, a vial of her fur, a vial of whiskers, and a sweet bunch of real flowers. 10 out of 10 recommend.

My little PurrBall is not the only baby that was handled at Fond Memories. Each time I have had…read moredealings, they have been very caring. After an emotional morning, and lots of tears with the vet and her tech, I took my baby's remains for cremation. They were very kind and told me that it may be a couple of days before I could come pick up her cremains, but 24 hours later I received an email to come pick her up. I chose to have her cremains kept in a beautiful blue bag rather than an urn. I chose not to get a paw print or hair clipping, though both were offered. She will be placed in my pet cemetery in my backyard. The professionalism and kindness of the employees by Fond Memories staff was so helpful in a difficult time.

What I like is ... 'Queshelle'. She is such a Beautiful Lady ... her personality and consideration…read morefor the Pet and Parent. She makes the situation as comfortable as possible!

My vet chose this cremation service for my beloved cat. The euthanasia moment shocked me -- my head…read morewas spinning and I didn't know what to ask or do, as it was my first time losing a pet. The receptionist reassured us they trusted this service and that my boy, whom I loved for 16 years, would have a private solo cremation which I very much demanded for. When I received his ashes and , I was deeply touched. Everything was done so elegantly and with great care. Nothing was missed -- they even kept his unique tail fur, something I forgot to ask for. I'm truly grateful for the compassion and respect they showed during one of the hardest moments of my life.

My PurrBall crossed the rainbow bridge in October. I wanted…read moreto bear her in my kitty cemetery in the backyard, but the ground was too hard, so I had her cremated at Fond Memories. Many vets in town use their service, and it was going to cost an extra $65 for picking up her body and returning her cremains so I took her out myself. The staff there is extremely kind. I got to spend extra time with her in a mourning room. I was offered getting a lock of her hair and a paw print if I wanted, but I declined. I was told that I would probably be able to pick her up the following week I received a call about two days later. Her crews were presented to me in a beautiful satin blue bag. The ground was still too hard, so she is sitting on my altar, and though it has rained and the ground is soft enough to dig, the time is not right to say my total goodbye yet. I highly recommend Fond Memories.

Very disappointed , I had heard about this business from other people. so I contacted them they…read moretold me to contact the shelter in Copperas Cove. Laura (with the gravel sounding voice)seemed confused and repeating herself and changed her mind about location and availability of personal to assist me . A different person showed up at my house who wasn't the person that they told me that was coming. My dog was in severe distress and pain. and the helper that was supposed put my baby in my car dropped my dog! and then put him in the back of my vehicle. We finally made to the appointment at the copperas cove animal hospital who treated us with care, and understanding and compassion. I CANNOT RECOMMEND PAWS IN PARADISE TO ANYONE THAT HAS A PET that needs euthanasia.

They seemed... disorganized…read more My beloved Great Dane passed away suddenly 11-7-25 at 5:30am. Around 7:30am, I was finally able to compose myself somewhat, and called Paws In Paradise. They take calls 24/7, but the person taking the calls mentioned several times that I woke them up. When they asked his weight, and I said 200lbs., they said, "Oh no honey, they don't weigh that much". They asked again, same answer. Then asked, "OK, how much did he weigh at his last vet appointment?" My dog weighed 200 lbs. Then, "OK, we'll put 200 lbs." They were timely in picking him up and were very gentle with him. He was returned in a timely manner, with a lovely box, a keychain, some hair clipping and a nice card. The keychain had the wrong dates on it, so my son called, and with me on speaker phone, we gave them the correct dates and recieved another one. With a different date, also incorrect. They said they'd make another one, but I had to pick it up. They are over an hour away. I just didn't answer. It was too much at the time. Their prices were, bar none, the absolute lowest I could find. As it was sudden, I didn't have any money put away for this, so that helped immensely. I have my baby back with me now, that part went well. But I think they could be a tad more compassionate in their communications.

We knew our 14 year old golden retriever, April, wouldn't be with us too much longer. It still felt…read moreunexpected and we had to look into our options on short notice when her health deteriorated rapidly. These folks could not have been more caring and compassionate at every step. They were responsive and scheduled an appointment around our needs. They care and it shows. Everything is done in your home, eliminating the anxiety on your pet of going to the vet. I hope I never have to call them again, but I'm very grateful knowing they are around.

Going with this service was the best thing I've ever done for my baby. Dr. Breiana is an absolute…read moreblessing to the world. When she arrived, my baby had a rush of energy and wanted to play outside in the grass. She assured me that it was okay to take our time and let her enjoy outside one last time. We sat and she listened to my stories about her life, and when she wanted to go inside, we went in and she was given the sedative. She was so peaceful and laid in her bed. Then, she passed while the doctor and I talked about her life and how wonderful she was. It was the hardest day of my life, but the easiest day of my sweet baby Gracie's. It was worth every penny. I have never seen such a peaceful ending. There are not words big enough to communicate my gratitude. The end of her life was so sacred, which is more than most of us people get. This has helped my grieving process immensely. I know for certain this was the best ending that could have been for my sweet angel. Thank you so much.

I lost my Silky Terrier on Feb. 5, 2026. I called on Mission Pet Memorials for her cremation…read more Wonderful people. Catlin was very kind, compassionate and caring. I knew Casey would be treated gently.

I cannot say enough how much they have done for me and my family. These are the most caring, kind…read moreand compassionate people I've ever worked with. Truly angels, there during the worst part of your life, making things a little bit better. Thank you so much!

Edited to address the Google review response from Argos and include a photo of the slip they gave…read moreme stating hand delivery not porch dropoff: I have a copy of the slip I was given which does not state a porch dropoff if we're not home. It states hand delivery or pickup from your location. Which means when you called to schedule a day I made sure to be home all day as to not miss the delivery. Also referring to someone's beloved pet by animal or package is disgusting. Use language like pet or my pets name. A person is grieving show some humanity for crying out loud. If you're not equipped to deliver, DONT OFFER IT! I would've rather picked him up from any location rather than gone with this. Also, call someone when you guys messed up immediately. Don't ignore the issue and then respond when they write a review. Then still not even have the humanity to call me in response to the review rather than that pathetic response, maybe I would've updated it to say something nice if you had. Its called damage control. My pet was cremated by Argos and scheduled to be delivered to our home on Monday. We waited all day anxiously awaiting to receive him and never received a followup. I called yesterday at 3pm and was told he was delivered. I was then texted a photo of the front door he was dropped off at. Not our house...I freaked out and my husband drove around the neighborhood until he found the house. THANKFULLY, the woman who lived there was trying desperately to reunite us via FB since there was no contact information for us or even an Argos logo anywhere except when you open the paw print box there is a certification he was cremated by Argos. I am absolutely horrified that my beloved pet was dropped off like a food delivery with such little care and no information to lead the recipient in the event that this incorrect delivery happened to get him home. Why is there no confirmation followup that he was delivered? Why don't they text or e-mail that door image promptly following delivery so he could have been reunited with us immediately?? Imagining that if someone wasn't kind enough and/or didn't realize what this delivery was had just thrown him away or left him on their porch to picked up by a package thief then discarded makes me absolutely sick. How dare you assume that I am okay with a porch dropoff?? I was told he would be HAND DELIVERED. Which means someone would give him to me with respect not left on our doorstep. To add insult, I was told yesterday around 3:30 I would receive a call from a manager and haven't heard from them. I completely question their ethics on how they care for our beloved pets and I am sickened by this whole ordeal.

This was the place that our vet uses so we didn't do much research before hand, especially given…read morethe terrible situation we were in. Overall, if you must use this business, I highly suggest you Do Not purchase any of the "upgraded" packages. You will be severely disappointed, just as we were. We ordered the "Wood Package" which was to include a , "clay" paw print as stated on their website, however the one we got was a cheap planter type foam and the entire casing was very scratched. Its the ugliest thing and I don't see how anyone would think its ok to send it out this way. The package also includes a ink paw print, but its so severely smeared that it looks like someone just did it in an extreme hurry. (My toddler could've done better) but, thankfully I have my own prints that I managed to get the week before our dogs passing. And as for the "wood" urn, well no shocker, its also the cheapest and equally scratched up material. I would equate the feel to a balsa wood. I have since ordered a new wood urn online and its quality is 5x better than the junk Argos gave us. And no, it didn't cost 5x the price. It was the same amount we paid to "upgrade" our private cremation package. So its clear, that this place is either very cheap or simply lazy and careless when it comes to what they are selling. I will never allow any other pet of mine to be cremated at this facility.

We have brought pets here multiple times and received acceptable care in the past. Fast forward to…read moreDecember 2025, when we noticed a mass on our dog. Went in to see Dr. Douglas who felt it was scar tissue from an injury. Sent us home with an anti inflammatory and antibiotics. 14 days after the meds were gone, we called and advised the mass had not shrunk. We came in and paid for a biopsy but the vet could not get one. We were told it was scar tissue from an unknown injury and nothing to worry about. $500 total with no biopsy. We since got a second opinion, and the dog has Cancer. When we followed up with Dr, Douglas, the receptionist said the surgeon who is there once a week was indeed concerned after relooking at the picture. There were lots of mixed signals and we could have lost our dog. We would not return to this Dr.

Was quoted $350 for cat dental cleaning, make an appt for consult that cost me $65, and then the…read morebombshell quote was $918! Mandatory blood work that was not told to me over the phone, X-rays that were not told to me over the phone. I've never been so mad at a vet in my life. Called my regular vet and it's $450. CP Animal Clinic is a sham and I would never recommend them to anyone.

Wonderful company to deal with during the difficult time of the death of your pet. I called the…read moreAustin Pet Meadow location multiple times to plan arrangements and modify my keepsakes order. They let me know about the option to do an "attended cremation" aka wake/viewing at their crematory location in Houston, which I opted to do. They also got all of my keepsake orders correct, and they were all done with the utmost quality. This Austin location offers a Pet Loss Support Group once a month, and I am SO GLAD I went as it was super healing and helpful for me to work through my grief of losing a pet. Highly recommend this group to anyone in the Austin area going through the same thing.

Lost my therapy dog of 18 years and I gotta say they gave me her to last forever, thank you.read more