I saw a dog on the website that I wanted, I called a few times to check on him and ask questions…read moreuntil I finally decided he would be the best addition to my life. You can tell workers here are compassionate for animals. I was eager to pick up Tony Hawk & was running late coming from far away and 2 KIND workers waited until I got there to bring him to his forever home. Both very nice and informative. I wish I got names of the 2 workers. Thank you for waiting for me to get there & keeping him comfortable. He is already doing so great at home & I can tell he will be adjusting perfectly in days to come. I will recommend everyone to go there for good, easy, fast, and informative services.

I took two cats to get spayed one was not fully spayed correctly,…read more She is still going in heat. Now I have to pay $750 to get her spayed again. I called them to let them know they gave me the run around. My last phone call didn't go well they told me basically it's my problem. Wasted money now I have to pay triple the price. It looks like someone else had the same problem. Will be posting pictures when she gets her spayed again.

Place is terrible. Absolutely no professionalism in helping with our older dog. Never spend another…read moredollar there.

My dog needed a rabies shot and geriatric exam, so I called these guys as they are closer to my…read morehouse than Harrisburg pike animal hospital...and I wasnt disappointed! They were very friendly and helpful and did a very thorough job checking my dog with blood and poo samples taken. Im going here again!

Came looking for freshwater shrimp. Staff were super friendly and helpful. They were pleasant, well…read moreinformed, and packaged my items well. My problem was with the shrimp themselves. I wanted a cherry shrimp and a Jade shrimp staff said they had them, caught them, packed, priced, and handed them off. If you know anything about shrimp, you know they hide in plants and they can be hard to see so when staff told me they had some to sell I didn't expect a microscopic jade shrimp nor did I expect the other one, I suppose you can call red, but it certainly wasn't a cherry shrimp. I'll order them online next time. Huge disappointment!

What a unique pet store! Its bene said this is the largest pet store on the East Coast, and I…read morebelieve it. Walk through the doors with a giant shark head above it into a massive warehouse. There are rows and rows of pet supplies organized by category. Throughout the main floor are birds and a few other animals. Off the side is an area for small pets like Guinea pigs and snakes. Don't miss the fish area. Hundreds of tanks are filled with many kinds of fish! The entire place is a little run down, but still worth a visit for how unique it is.

This groomer is exceptional. She is very kind and soothing with my dog. He loves going there. She…read moredoes a great job with him and I won't go anywhere else.

Can we give them 0 stars? We had stumbled onto them after having dinner. The first grooming went…read moreOK, although Cassandra didn't follow all the instructions I gave her, including pictures of the pattern cut we needed. But I was encouraged enough that we could adjust it on future visits. So I scheduled monthly appointments for the next 6 months. When we were 15 minutes late on the next appointment Cassandra not only cancelled that appointment, but all future dates. Her excuse was that too many people stand her up. It was It's a shame that Cassandra has such a lack of any business sense. Good luck to anyone who dares to use them and try to develop an ongoing relationship.Oh NO!! We had stumbled onto them after having dinner. The first grooming went OK, although Cassandra didn't follow all the instructions I gave her, including pictures of the pattern cut we needed. But I was encouraged enough that we could adjust it on future visits. So I scheduled monthly appointments for the next 6 months. When we were 15 minutes late on the next appointment Cassandra not only cancelled that appointment, but all future dates. Her excuse was that too many people stand her up. It was It's a shame that Cassandra has such a lack of any business sense. Good luck to anyone who dares to use them and try to develop an ongoing relationship.

This is a cute cafe! Though it requires a reservation to see the cats which we couldn't make a last…read moreminute reservation, I'm glad we stopped in! The employees are super kind, and there are some decent options for drinks. I enjoyed my London fog, and my friends enjoying their coffees. There were cute stickers and it's a nice play to sit and enjoy. We plan to make a visit back and make our reservation to visit the cats next time.

This is my second experience with a cat cafe and I really enjoyed it! The cafe area was very cozy,…read moreand I really enjoyed my "lavender menace" latte. The cats were all lovely. I loved that there were different rooms to spread people out so everyone could have space to sit and enjoy some kitties. My only request is that they begin with the "instructions" a little earlier so we could have the full hour to be with the cats! I look forward to visiting again soon!

I get my dog scooby groomed here everytime kayleigh is just a sweetheart and always gives my dog…read morethe cutest haircuts (when he's not being annoying when it comes to his face lol) but other than that she's a gem!! recommend her especially

DON'T EVER GO TO PETSMART ON FRUITVILLE PIKE…read more You will not believe this!!!! I go to pick up Hudson yesterday and Sydney (new groomer)says to me, the man(Tim) who dropped Hudson off is banned from coming in here. I was so shocked I said... why. She said he always comes in swearing at everyone and raising his voice. What in the world??? This is the first time Tim dropped them off. Mom or I always take them. Mom had eye surgery so Tim took him. He called the store to find out what was going on. He said Sydney was getting all smart mouthed with him and wouldn't let him talk. He hung up on her. A case of mistaken identity obviously. Never ever has a company treated us like this. We spend over $500 a month there getting our pets groomed once a month, dog food, treats etc.

My 13-year-old cat had a cardiac event on Super Bowl Sunday and fell down a flight of stairs. I…read morebrought her to PETS. The staff were professional, kind, compassionate, and caring every moment we were there. The vet explained everything clearly, answered every question patiently, and didn't dance around giving difficult answers. I got to be with my cat as she passed, and everyone in the treatment room was respectful and quiet when she went. I couldn't have asked for a better experience on one of the worst days. 100% recommended for pet care.

They are incredible people that have been there numerous times for me, during challenging times for…read moremultiple dogs & our cat. They are compassionate, caring, and knowledgeable. Will always recommend them.

Although the organization is good the volunteers that they have there one especially is it ignorant…read moreas anything very degrading towards you and doesn't wanna do her job. And it seems like she doesn't understand English even though she's American. Very smart mouth. Asked to speak to Connie several different times when I called and she is the lady who runs this organization but she never calls back. Went to drop off a 35 pound bag of cat food and a crate and The place was locked up and when I called that's when I had the problem with that lady. And I've had problems with her over the years. But yet she still there. A shame because I will never help this organization out again with anything!

If I could put a Zero I would. I never leave reviews but this organization left me no choice. I'm…read moresure they do some good rescuing the animals...but The disrespect I experienced here was unlike anything I've ever seen. Yesterday my fiancé and I found 2 kittens we were ready to adopt at this location. We asked the staff member if we could take the kittens home the same day, she said that the application usually takes 24 hours but if you already have a pet (experience with animals) than it shouldn't be an issue to take them the same day. Unfortunately when we came back to the rescue center after picking up some toys and food and litter for the kittens no one was there to let us in. When we called to get some info we spoke with Debbie, who was stale, monotone, and not competent in the slightest to answer any questions regarding when we could possibly pick up the cats. In the morning, I called again and spoke with Debbie to set up a pick up time, just to be told that I should be patient and they're busy. When I asked for a timeframe she then told me "you know you can get kittens other places too right?"....seeming very uninterested in the conversation. I was later called and asked by none other then Debbie "are you banging on the window of the rescue shelter right now?" I said "no I'm in my home...." very confused. She apologized and then hung up. An hour later I was called by Connie, the President. She then went on to say how I've been "harassing their hotline" and that they will NOT ALLOW ME TO ADOPT THE KITTENS. When I calmly tried say that they must be confused...they have the wrong person...Connie hung up. So I called Debbie to see if I was harrasing her on the hotline, she said "not harrasing but you seem too persistent...." when I only called her once to SET UP A PICK UP TIME. Folks this is when it gets wild..... I went to the rescue to speak with the staff member I met the day before. She answered the door without letting me in. I tell her that her boss yelled at me on the phone and must have me confused with someone else. She assures me that I can still get the Kittens. She tells me to wait 15-20 min as she gathers all the contract docs. I think to myself "finally...someone normal" I tell her I'll wait in my car for 20min. Then....as I'm walking up to rescue again with the empty cat transport in hand, I see TWO COPS CARS. Two police hop out and say they're responding to a call. I tell the cops the situation and describe how bizarre this whole thing has been. One cop goes in and speaks to the staff member who JUST TOLD ME TO WAIT FOR PAPERWORK. the cop then tells me that I'm trespassing if I ever come back and that ORCA doesn't want me there, and also to not bang on the window (which I never did once!). I laughed it off and went on my way. I tried calling to speak with anyone else but no one will answer. It's not about the kittens anymore, it's about these ridiculous ppl who refuse to have a meaningful conversation, instead they'd rather call police for absolutely no reason. This is prejudice at its finest. PLEASE don't waste your time like I did. EVERYONE ON THEIR BOARD SHOULD HAVE TO ANSWER FOR THE POLICE BEING CALLED ON A MAN FOR ABSOLUTELY NOTHING. Shame on Debbie and Connie. #Karensgonewild