Our cat Roo stayed at Puppourri Pet Resort from September 26-29, 2025, and when we picked her up,…read moreshe had a large untreated wound across her upper back and neck. We had to rush her straight to the emergency vet because she was bleeding, in pain, and terrified. The manager later admitted that Roo was kept isolated and wasn't given her prescribed daily medication while she was there. We were never called or informed that anything had happened to her. No one reached out to tell us that our cat was hurt, covered in blood, and needed medical care. The emergency vet confirmed that her injury was serious and required immediate treatment. She now needs her bandages changed and wound care every two days, and we still don't know how long it will take for her to heal. So far, we've spent over $2,000 trying to save her. We've filed complaints with the PA Department of Agriculture (Bureau of Dog Law Enforcement), the local SPCA/Humane Law Enforcement, and other agencies, and are pursuing legal action so no other family or pet has to go through something like this. Please double-check that any boarding facility you trust with your pets is licensed, inspected, and properly trained to handle medication and emergencies. Our sweet Roo is suffering, and we just want to make sure what happened to her never happens again.

Pet Owners: Please Read Before Boarding at Puppourri Pet Resort…read more Our cat was boarded at Puppourri Pet Resort from September 26-29, 2025. When we picked her up, she had a large untreated wound extending across her upper back and neck area, serious enough that we had to take her directly to the emergency veterinary hospital. The Manager of Puppourri has acknowledged that during her stay, our cat was kept isolated ("locked up") and did not receive her prescribed daily medication. We were never contacted or informed about her condition while she was in their care. They did not bother to call us to let us know she was covered in blood, in pain, and alone. They did not even try to get her any kind of help whatsoever and instead locked her up. The Emergency veterinarian confirmed that the injury required immediate medical treatment and that she continues to need ongoing wound care. She requires veterinarian care every 2 days so far and we do not know if our kitten will survive or not. We have spent over $2,000 since she was injured at Puppourri Pet Resort. We want to do our part to ensure that no Pet is mistreated and neglected and we have filed complaints with the Pennsylvania Department of Agriculture (Bureau of Dog Law Enforcement), the local SPCA/Humane Law Enforcement, and other agencies, and are taking legal action to help ensure no other pet endures something like this. Please verify that any boarding facility you use is properly licensed, regularly inspected, and trained to handle medication administration and emergencies before leaving your animal in their care. Our sweet little kitten is suffering.

I have been bringing my dog to Friendly Paws for a little under a year now, and I'd never take him…read moreelsewhere. The Staff at Friendly Paws knows my dog's name everytime I make reservations and are always excited to see him. The dogs get along so well in their areas, and they do such a great job with the daily care for my dog, the PB Kongs, at bedtime, and even pre-pickup baths. Everytime I say "day care" to my dog, he gets excited just like when it's time for a walk or bath time. He loves it! And he loves his friends at Friendly Paws

Friendly Paws is a great place to board your pet! I've used them before for both boarding and…read moredaycare, and I trusted them again for boarding my dog, Jack-Jack, for about a week while I was on vacation. He seemed to have a great time. I called to check on him about halfway through and received a very reassuring update. I also arranged for him to get a bath before I picked him up and was pleasantly surprised when I received a text and pictures the night before of him looking clean and happy right after the bath. I usually worry about Jack-Jack coming home with kennel nose, but that didn't happen luckily. Everyone was so friendly at drop-off and pick-up, and I will definitely be taking Jack-Jack back.

Hello! I have been coming to the Golden Bone for three years for pet day care for my rather large…read moreBernedoodle, Hugo. I am always greeted with a big smile from Dan. In fact, last summer I unfortunately broke my foot. Dan even walked out to my car to help take Hugo inside, as I was in a boot and using crutches. Dan also takes great pride in keeping the Golden Bone meticulously clean and tidy. He is a very kind and personable young man. He provides exceptional customer service! Hugo is always wagging his tail as we pull into the Golden Bone's parking lot. I know Dan will be the first person we see when we walk in, and I do not doubt that Hugo will receive extra special care!! Lisa V.

Just boarded my pit mix for 11 days Had no problems He seems fine This is second time he's been…read morethere He loves playing with other dogs

We had to take an emergency day trip and didn't any to leave our four month old Mini Schnauzer…read morealone for 9 hours. We called and asked if they could fit her in the next day. They said absolutely if she had all her vaccinations which she does. We arrived and they were so nice to her and us. We were given a link to keep an eye on her throughout the day, she had so much fun but was a bit shy! They took her to eat with them making sure she had a bit extra care. When we arrived they brought her to us with a gift bag filled with toys and treats for her and us. We were told she had an amazing day and was welcome back any time. We asked about how to pay and they informed us her first day was free. We were absolutely speechless, it isn't very often that a business cares and truly appreciates our business. We were also impressed at how they loved each dog that walked I. As if they were their own. I will definitely be taking her there for many of the amenities and services they provide. A huge thank you for taking the time and loving what you all do.

I've had both my dogs boarded for vacations and have been very happen with the attention and care…read morethat the individuals who work there pay toward my animals and others from what i can see on cameras as well as the interactions i've heard when we drop off and pick up. The dogs are on camera for the most part when the staff are there and i sense no stress from either my french bulldog or weimaraner. i recommend paying for some of the extras , like individual play time and walks as well as the going home bath to get that kennel stink off. In the end there buisness is well run, clean, and the staff are kind. Really appreciate them and the hard work they do for our pets in this community. See yinz soon! :)

Been taking all our dogs there for 30 years. Best place ever! They come happy and clean.read more

I have been taking my dogs to Pollyanna Kennels for almost 20 years. I cannot say enough good…read morethings about the loving people who work there.

I can't speak for the Pet Resort side of Woolfles, but we did stop at their bakery to pick up some…read moretreats for our dog and her dog friends. Woolfles has a fun selection of cookies and bakery items to choose from. The woman working there was very friendly and helpful! We were visiting from out of town, but we will make a point of visiting Woolfles whenever we are in Pittsburgh!

We have been taking our dog here for about a year. Never had any issues. The entire staff is…read morefriendly and easy to get along with. He loves it. We have also had him stay for several nights a few times in the past year while we traveled and were pleased with how he was taken care of.

We just picked up our two dogs after a 3 night stay at Parkway Pet Lodge. My husband said as he was…read morewalking out of the facility, the man behind the counter said, "Sorry about all the mud!" Thinking that was all, my husband didn't think twice. However, upon arriving home, he asked me to wipe their feet before they came in. Both dogs had mud and feces CAKED all over their paws, and my basset hound (who is obviously lower to the ground) had mud and feces all over her chest and belly, too. We've boarded them at other facilities before and this has NEVER been an issue! I could understand not taking the time to fully bathe her, but the LEAST they could have done was toweled her underside off. Furthermore, when we called to book, I was surprised to be told that the dogs do not go out to play with other dogs at the facility. I can see how this could be their way of limiting liability, but again, this was never the case at the other places we've left them. So the dogs go out to void/poop and play for a bit before being stuck back in the kennel for most of the stay. If you want them to really get any attention, you have to pay for cuddle and/or play sessions, which I did because I wasn't just going to leave them alone! We only booked here because our preferred kennel was closed and my mother in law was leaving her dog here as well. Never again! I will drive back towards town before I leave my fur babies to be ignored and mistreated again!

This review is for the trainer at Parkway Pet Lodge. Dan is outstanding. A few years ago we needed…read moreto combine our household. My dog had never been with cats and the cats were terrified of the dog. Dan cat tested our dog at the facility then came to our house to work with us. Only needed one session. Check our parkway pet lodge's website for all their offerings. I have recommended Dan to many people over the years and continue to do so without hesitation. Everyone who has taken my recommendation had a good experience.

We took our golden to the salon for the last 5 years. They were always attention and friendly and…read moredid exactly what we asked for.

Love them! Katelyn and her crew are awesome! My dog loves going there! This is the only place I'll…read moretake him!