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    Pampered Paw Resort

    4.8 (12 reviews)
    Closed 6:30 am - 6:00 pm

    Services - Pampered Paw Resort

    Dog walking

    Pet boarding

    Pampered Paw Resort Photos

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    Review Highlights - Pampered Paw Resort

    The owner, Stephanie, and her staff are wonderful and they care for Lincoln like she was one of their own!

    Mentioned in 3 reviews

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    Guten Morgen Kennels

    Guten Morgen Kennels

    (10 reviews)

    Supper Awesome People - We boarded our Cats with Guten Morgen, one of our babies had sniffles after…read moregetting spayed, Teena contacted us on Vacation, and we were able to get needed medicine, Makensie very kindly pickup from vet's office (what a star!!!!). The staff really really care, and i'm so thankful we choose them to board our kids. Thank you so much ALL at Guten Morgen, can't say enough good things about you and your staff!!!

    It has taken me weeks to get up the strength to write this review. I write this with a heavy heart…read morebecause it resulted in the loss of our girl. I want to start by saying that our dogs have stayed at this kennel on a handful of occasions without incident; however, our last stay was not one of those visits. We dropped our two dogs off at Guten Morgen Kennels for a week-long stay in June 2023. After a long week, so excited to see them, we picked them up first thing Saturday morning not knowing the sadness the next few days would bring. As soon as we arrived home and got out of the car both dogs peed so much, how was that possible considering it was around 10 a.m.? Bringing them in the house both drank like they hadn't had water for some time. My husband and I were very troubled about both of those findings. After being home and settling in we noticed that both were very snotty and were sneezing. Our dogs have never had a sniffle so this was instantly alarming. Both got a bath and we kept a close eye on them over the next day. Monday morning I immediately called my vet to get both of them in for an appointment. Our Frenchie was significantly worse than our Mastiff. Our vet instructed me to head directly to the ER because she was very concerned about her respiratory system. Because she is a French Bulldog she was at risk for serious complications. Our Mastiff was put on antibiotics. Both dogs were diagnosed with kennel cough. Over the next few days, multiple antibiotics, and a stay in the hospital our Frenchie lost her battle with the illness due to complications. We were and continue to be in complete devastation. This wasn't supposed to happen. We just went on vacation. I alerted Teena Monday morning after speaking to my vet that the dogs were very sick and that our Frenchie was headed to the ER and our Mastiff was on an antibiotic. As soon as I heard the ER suspected kennel cough I relayed that information to Teena. I felt it was my responsibility to keep her in the loop so that no other dog got sick and another family didn't have to experience what we were. I was unclear how it could be kennel cough, as our dogs had all of their shots. Unaware that the dogs could still contract kennel cough even with the vaccine because of the different strains. The day that we lost our Frenchie the ER doctor called us with the results of her respiratory test. She tested positive for the Canine Herpes Virus Type 1. What????? In a state of sadness and anger, I relayed the message to Teena. At that time I couldn't even talk and sent the news via text. Thursday I received a call from her, many things were said on her end, I was numb. I heard a lot of excuses and even accusations that maybe our dog carried the virus. If either of our dogs carried the virus they would have shown symptoms previously. Again, they have never had any respiratory illnesses or symptoms at the ages of 9.5 and 5. Our dogs never went around other dogs. They were home with us all the time. They didn't go to the park, no play dates, only Guten Morgen when we had to go out of town. The kennel was instructed to not allow our dogs to play with others due to our Mastiff having an ACL injury. That was the biggest excuse. How could they get sick there if they didn't interact with other dogs? Good question, we are asking ourselves the same thing. Germs are germs and when asked, medical professionals agreed that the dogs had to have contracted the virus at the only place they were for 7 days. Our emergency contact (our daughter) should have been contacted immediately, but she wasn't. We were told they had no symptoms at the kennel. How could symptoms magically appear when we got home after being gone for 7 days? We couldn't continue to do the back-and-forth any longer, I ended communication via text. After expressing all of our feelings over the situation and the loss of our sweet girl, incurring over 6k in medical expenses for both dogs, I suggested that the least she could do was to refund our boarding fees. To date, this hasn't happened. I personally had two friends that had their dogs staying at the kennel during the time our dogs were there. They were never contacted to say that there were two very sick dogs and one resulted in a death. I was told that the other dog parents were contacted, some may have been, but my friends were not. If my dogs were in the same facility as another sick dog, I would expect to be notified immediately and would want to know what precautions were taken to prevent the spread. We are angry and still in disbelief. Things happen, we get that, but to take no ownership when the fact are the facts; medical test results are what they are............. As dog parents, we felt it was necessary to write this review to assist others in helping them when making a decision on where to send their fur babies.

    Pampered Paw Resort - dogwalkers - Updated May 2026

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