We just picked up our two dogs after a 3 night stay at Parkway Pet Lodge. My husband said as he was walking out of the facility, the man behind the counter said, "Sorry about all the mud!" Thinking that was all, my husband didn't think twice. However, upon arriving home, he asked me to wipe their feet before they came in. Both dogs had mud and feces CAKED all over their paws, and my basset hound (who is obviously lower to the ground) had mud and feces all over her chest and belly, too. We've boarded them at other facilities before and this has NEVER been an issue! I could understand not taking the time to fully bathe her, but the LEAST they could have done was toweled her underside off. Furthermore, when we called to book, I was surprised to be told that the dogs do not go out to play with other dogs at the facility. I can see how this could be their way of limiting liability, but again, this was never the case at the other places we've left them. So the dogs go out to void/poop and play for a bit before being stuck back in the kennel for most of the stay. If you want them to really get any attention, you have to pay for cuddle and/or play sessions, which I did because I wasn't just going to leave them alone! We only booked here because our preferred kennel was closed and my mother in law was leaving her dog here as well. Never again! I will drive back towards town before I leave my fur babies to be ignored and mistreated again! read more

This review is for the trainer at Parkway Pet Lodge. Dan is outstanding. A few years ago we needed to combine our household. My dog had never been with cats and the cats were terrified of the dog. Dan cat tested our dog at the facility then came to our house to work with us. Only needed one session. Check our parkway pet lodge's website for all their offerings. I have recommended Dan to many people over the years and continue to do so without hesitation. Everyone who has taken my recommendation had a good experience. read more

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Usually had good experiences with this kennel, till today. Told them we would pick our dog up at 10pm tonight, after our flight like we usually do. When we arrived the whole place was locked up, and they weren't answering the phone. When we called the emergency number because we were worried we were yelled at and told we chose a different time, we did not. Then they proceeded to call us "always a problem" when they have never complained before. Neither have we. Next, they chose to do a nature walk and puppy playtime with him everyday when we said to only do the nature walk every other day. We also put additional food in for him, even grouped it in bags per meal he would be there, but when we picked him up they were all gone. take your dog somewhere else, you can get a lot better service for less with their raise in daily pay. read more

Best kennel, best staff! Our rescue, Finnegan, can best be described as a nervous wreck at times. Having lived an abusive life for his first 5 years, he was, as expected, very uncomfortable around people when we rescued him. We weren't sure how he would handle staying at a kennel when we travelled out of town. We read many positive reviews on Parkway, gave it a try and are SO SO happy we did! Finnegan absolutely LOVES his stays at Parkway. The entire staff treats him as if he is their own and shows him so much love and care that, at times, when we pick him up, I think he debates whether he wants to leave or not. We are so thankful to the entire team a Parkway Pet Lodge and wouldn't hesitate to recommend them to anyone looking for boarding options for their dogs or cats read more

Parkway Pet Lodge - Pet Sitting Near Me - Coraopolis, Pennsylvania

Left our little Guinea pig prince there this past week since we were going on vacation and didn't want to put him through a 6 hour drive. It was hard looking for a place that will watch exotic pets. But parkway did a good job with prince! They gave us a free one night since it was our first time with them. The staff was really considered of Prince's safety and moved his cage to a cat house since the original place had hunting dogs coming in and out. Thank you parkway staff! Occasionally we called to check to see how he was doing cause I am nervous pet mom but I would definitely recommend this place to parents of regular and small exotic pets! Would be back! read more

Parkway Pet Lodge - Pet Sitting Near Me - Coraopolis, Pennsylvania

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I was referred to Parkway by several of my dog rescue friends and they did not disappoint. I have three pit bull type dogs, varying 40, 50, and 60lbs and two of them don't get along. Because of the many referrals I received for this place, I felt comfortable that they could handle them just fine. And they did! The establishment itself was clean and I loved the bright colored walls. It is much larger than it looks from the exterior. I received updates while I was gone and was able to check out photos of my pups on their FB page. My pups had their usual upbeat personalities when I went to pick them up so I know they had a good time and weren't stressed out. The staff was pleasant and even helped me load my dogs into my car. There are ample fenced in areas for them to get some fresh air during their stay and I wasn't worried one bit about my dog reactive gal. I will definitely use their kennel again next time I go out of town. And mind you -- I live near Monroeville so this was quite a trek for me to take my kids there, but, when you find a quality place, you do those kinds of things. read more

Garrett and all of the crew at Parkway Pet Lodge go above and beyond to be sure that our nervous nelly, Mabel, is safe, happy, and well cared-for during her stays. We really appreciate the time they were willing to work with an anxious dog to make sure that she feels comfortable. I didn't know if she'd even be willing to come out of her kennel, but she loved running in the play space! Thank you for being willing to work with a "special needs" dog. I don't know what we'd do without you! I also appreciated the tour we were given before our first stay. The staff have an excellent communication system to ensure that all pet care is well-documented and to be certain that every client receives his/her medications or other special requirements. The kennels are clean, and dogs have free access to their own outside runs. I also appreciate the fact that they provide individual outside play time so that all dogs can safely enjoy the lovely fenced yard. read more

We have given Parkway Pet lodge several tries. Each time is a different experience depending on who is working. Today was the final straw. We were told our dog did not get any play time the entire weekend because she was growling at the person working. This is the 2nd time this has happened but the other two times she was there whoever was working had zero issues with her what so ever. She is NOT an aggressive dog. When we walked back to the kennel to pick her up we stayed behind the girl working and when we approached the kennel my dog did not react to her what so ever. The girl said "this is the calmest she's been all weekend" sorry but I call bull. If she was so aggressive she would have reacted immediately to seeing her. The worst part is our dog was completely covered in her own feces and urine. She was totally soaked and smelled awful! Extremely disgusted and disappointed in this place! Needless to say we will never be doing business with them again or recommending to anyone. read more

My rescue is a bit older (10) and generally a nervous wreck when being boarded. After she started having issues with some of the chain pet resorts, I was traveling hours to bring her to family members when I would travel for work etc.. I brought her to Parkway Pet Lodge per the suggestion of a rescue for a sudden trip. I was incredibly nervous to leave her given her kennel guarding behavior and told the staff. They could not be more compassionate and understanding. With the trainer on site they worked with her and said she was pretty good overall. I cannot recommend this place enough. The staff know what they are doing and are willing to work with dogs of all types. Location by the airport is a hug plus and I will never go to another place in the area. Family run business with caring and well-trained staff. I'd give it more stars if I could. read more

We were patrons of the former Parkway Kennels, owned by Carla and John, for over 10 years. The kennel is now under new ownership and after the changeover in June or July of 2012, we had been told that the kennel had "gone down hill." Nothing could be further from the truth! Wow! What a wonderful kennel and caring business! You can stop by anytime for a behind the scenes tour and they'll be glad to show you, no appointment necessary. The two new owners take pride in their business and services and have also hired an excellent assistant named Garrett who is extremely friendly, caring and accommodating to both humans' and pets' needs alike. We arrived to tour the kennel and book a stay for our three dogs (after witnessing a terrible kennel in Sewickley) and Garrett was more than happy to show us the facilities, as well as book our stay for our boys. No matter what you might hear about the business being "different" or somehow worse than when Carla and John were running the show, IT'S WRONG. Recommendation: Take a tour, see for yourself how clean and comfortable the facilities really are and also get your dog groomed -they know how to properly cut a Bichon Frise and that's saying something! read more

As others have stated this place is just top notch... the people are super wonderful, the place looks super clean, even the landscaping on the outside looks fantastic.... I left my English Bulldog here for 9 days it was his first visit at this place and the employees there just loved him... we are a military family and they gave us a nice mil discount and we really appreciated that. We also got a discount for first time visit .... i first communicated with them through email and they were super quick in replying to my many questions... other places should should take note of the gold standard these great folks have created!!!! Jerry read more

Wonderful dog people here and how thrilled my boy seems here. Give it a go the people are so so loving with your pets

We first started using Parkway Pet Lodge because they accept all breeds/sizes, but have grown to use them as our favorite place to leave our pets when we leave town. One of our dogs is elderly with issues and they both drag us into the lobby when we arrive, excited for their stay. We like that their manager lives on site, in case of any emergencies. read more

A caring, clean, safe place for your best friend to stay when you are out of town. The owners (husband and wife) get to know your pet and treat them like their own. We lost our best friend so we don't go there anymore but would highly recommend them to anyone. read more

DO NOT TAKE YOUR DOG HERE! My husband and I thought this place would take exceptional care of our pet since we paid for an extra walk and play time everyday but instead we got an extremely sick dog in return. When our small French bulldog/beagle returned from parkway he was depressed, thin, and had the worst case of Kennel cough I've ever seen. We rushed him to the vet but it was too late and our dog who adores our baby got sick too. He got a terrible upper respiratory infection and it was all bc we sent our pet to parkway. Extremely disappointed after paying 175 dollars for 4 days of care not to mention the 120 dollar vet bill and pediatrician appts we had for our son. Never again never again not worth it peace parkway read more

I have used Parkway Kennels for over 25 years and was extremely concerned to learn it was under new ownership a few weeks before a scheduled eight night stay for my three dogs, one of which is a four month German Shepherd. I dropped in unexpectantly and asked for a complete tour....was exceptionaly pleased with the cleaniness and enthusiam of the new management. ALL questions were answered to my satisfaction. After our trip I picked our dogs up and the management described my dogs experience to me with details about the dogs personalities....it was obvious that they had spent time with the dogs. I did not schedule grooming for my dogs but they came out smelling clean and were brushed. My older dogs do not eat when they are stressed and always lose weight when at the kennel....this time they appeared to have eaten well! Lastly, when my 13 year old Golden Retriever was in the lobby with me one of the staff came up to say good-bye and sat down and hugged the dog....obviously took time to bond with her. Attentive, caring, enthusiastic and knowledgable....change is hard but I'm glad I gave the new owners the opportunity to prove they intend to run a quality kennel. read more

I board my dachshund Toby here. When I first called to inquire, I was told I could stop in anytime no appt. required- which I did. I happened to come in and was given a no holes barred tour of every area including the cattery( I think that's how it's spelled). Everything was clean and wonderful. I was glad to find out the floors In The kennel are heated! I've been using Parkway ever since and love it. Toby can be a nervous Nellie but the kindness he is shown there really reflects in his excitement to see Bob, Ivy, Garrett, Rachel, Madison, Jeff - literally the whole staff!! They are all fantastic. ( apologies if I left anyone out) The proximity to the airport is very convenient. If you are looking for a place to board your animal- dog, cat, bird, lizard whatever, give them a try. read more

LOVE Parkway Kennels! The staff members are always friendly to us and know how to deal with our crazy, tempermental Daschund. After our last kennel closed unexpectedly, we needed a place by the airport with individual pens (our old man isn't the most social) and have been so pleased with Pkwy's staff members' caring nature and ability to accomodate our guy's changing dietary needs. We feel comfortable leaving him there knowing the back kennel area is clean and someone is on site 24/7. read more

I absolutely loved this place! They walked me through without any notice that I was coming. They are so nice and so organized, the kennels are clean. They really love dogs and they really care! They sent us pictures of our dog half way through our trip. They have cuddle time, play time and nature walks. Our dog loved it there. They treated him so good. I will never go anywhere else. Thank You guys, for taking great care of Cade! read more

My Hats off to Parkway Kennels! I have a Beautiful American Pitbull, who is Paralyzed in her back legs, and Parkway Kennels was the only boarding facility in a 10 mile radius willing to board her. When they said they could take her, I immediately drove out to check out the facilities....not expecting much, I was very pleasantly surprised. The facility is bright, cheerful, and very clean. The staff was very friendly and attentive to not only me, but the other customers, but more importantly to the pooches boarding at the facility. Unfortunately, my dog never had the pleasure to board at their facility as her health has greatly declind and now must stay with the Vet, but the next time I need to board a pet, I will not hesitate to call Parkway Kennels. P.S. Bob & Garrett were Great! ~Bobbi read more

We boarded our Abraham at this kennel and he seemed to do fine. Before I boarded him we did a walk through without any notice very clean and did not smell like dog like a few we did visit. Staff very friendly. I'm going out of town in a few weeks and I feel comfortable using parkway again. read more

Have had a few dogs die while being boarded there dogs are not taken out for as long as walks or playtimes as they state if dogs dont take medications with cheese wiz dog does not get its medication kennels only cleaned twice a day and there is blue mold in the floors the owner knows nothing about dogs and is a backyard breeder of cocker spaniels and the groomer leaves the dogs in dry kennels for hours upon hours on end with no food or water read more

We moved to Parkway Pet Lodge several years ago due to excellent reviews and we are so appreciative of their outstanding service. They are skilled professionals who are well organized, courteous, flexible, accomodating, and compassionate. We have boarded several whippets there and 2 of them - shortly before they died - were very labor intensive with special needs and meds. The staff at Parkway was amazing in their care of these older dogs and their attention to detail. I can't thank them enough! read more

Quite annoyed with this place. Took my GSD there during Christmas 2015 for two nights. When I picked him up (after paying $85 which was supposed to include either walks or playtime which I seriously DOUBT was even done) Picked up dog and back quarters were covered in waste. It looked like the young lady attendant just did not want to deal with him. I wrote a letter which was ignored. This is not the way to do business. read more

Someone removed the review that I previously wrote. It was a negative review. And it was replaced by a positive review. While I understand that this business might want to cleanse their reputation, providing exemplary service or reaching out to dissatisfied customers is the way to do that. read more

We used to take our first dog here under the old owners and loved it. We have taken our 6 month old Golden here and she loved it! She took advantage of the nature walks, and play time. When I called as a nervous pet parent, Garrett gave me glowing reports about how she was doing, how she was playing and ended with "What a great dog, I love her!". Totally made me feel like she was being taken care of and not missing us too much. The kennel is very clean and grooming is offered. We did not take advantage of that but our dog came home clean as a whistle! I would definitely say this is a great kennel to leave your pet. The owners really seem to know all the dogs there! read more

Loved this place! Had to find a kennel last minute for our pet. I called and they were so patient over the phone answering all my questions. Once they arrived everyone was so nice and I felt so comfortable leaving my pet in their hands. Also used their grooming service and was pleased with the outcome. Price of the grooming is so much more reasonable. Will definately use this place again read more

Not a very good experience! Though the people there were nice, my dog left with a gash on her forehead, and no one there even noticed or knows how it happened! Needless to say, my dogs will NOT be returning! read more

I needed to board my Pit Bull recently, so I checked Yelp and saw good reviews for the Parkway Pet Resort. So, about a week before I needed to board him, he and I paid them a spur of the moment visit. Let me say at the outset that I was VERY apprehensive as I'd never boarded Sultan before, or any other of my dogs as well. We were both given a welcoming greeting, and one of us was given a treat. We were offered a tour, which encompassed basically each and every area of the place. What I found was this: the whole place was very clean, and everyone we met was very friendly both to me and my boy. We were shown the kennels, the outdoor play areas, and the area where meals are prepped. Everything I needed to know was very well explained, and I was invited to act questions. When we returned to the lobby, I was given a complete list of prices for the basic boarding and for extras, and I found the prices to be reasonable. All my apprehensions allayed, I made the arrangements. While I was away, they sent me some VERY cute (of course!!) pics of Sultan, which made me feel even better about boarding him. Skipping ahead, Sultan and I had a very happy reunion, I was given a rundown of how it went and what he did, and he happily wagged goodbye to his new pals. I absolutely will board Sultan at Parkway again, and I will feel confident that he will be in good hands. read more