1. Pet Meadow

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Hamilton, NJ

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Pet Meadow

3.0 (74 reviews)
Open • 9:00 am - 5:00 pm
Updated over 3 months ago

Services - Pet Meadow

Pet transportation

Pet cremation services

Pet Meadow Photos

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Recommended Reviews - Pet Meadow

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Reviews With Photos

Priscilla S.

We had a small viewing and cremation at this Pet Meadow location. The viewing room isn't big but good enough for a few people. We interacted with only two staff members, the receptionist and the person who performed the cremation. Both were very professional, informative, and empathetic. We spent about 45 minutes to an hour with our pet before the cremation, and then we had to wait about 1.5 hours for the remains. Luckily, a few restaurants were nearby where we could have lunch and wait. The remains were neatly wrapped and placed inside the box our daughters chose, and they were given to us in a bag with a card from the veterinarian and PM. Thank you, Pet Meadow, for being gentle in caring for our baby Honey and for making sure everything was as perfect as it could be.

The private cremation room
Kristin C.

Came here to say goodbye to my beloved cat Malice whom I've had half my life. I was really impressed with the facility and staff. Everyone I met was so kind and empathetic. They were there for me every step of the process. I know watching your loved one be put into a crematory is not the easiest thing to watch but for me it was closure I needed. I wanted to be sure that the remains I received were hers. I'm so thankful for their services and the fact they do this for their clients. It was so important to me. When you first walk in to the private room you see the viewing table. You can lay your pet out with their favorite blanket and toys and then sit there and pay your respects. Once you're ready to move forward the staff will come in and pick up your pet, bring them into the crematory room. There is a window with a curtain so you can safely watch your pet being put into the crematory, and then when it's over you can watch them come out. I was also able to get a clay paw print before she was taken away, and what made it extra nice was they put it in a nice leather binding case with a poem of the rainbow bridge. Thank you for making this painful loss easier on my soul and granting me the right to witness it all.

Upon shipping the remains of my beloved pet, Pet Meadow provided me with the incorrect tracking number. This led to a heartbreaking 24 hours from shipment to delivery during which time I thought the remains were lost in the mail. I realized something was wrong when Pet Meadow provided me with a window the courier was picking up the remains, and hours later the tracking was still showing the courier did not know the package's whereabouts. Immediately upon recognizing something was wrong, I left a message on Pet Meadow's after-hour urgent line. Knowing they had printed a new label, I suspected they gave me the incorrect tracking number, which they assured me was not changing when I specifically asked this question. The urgent phone line was pointless, as no one returned my call. Desperate to know the package was safe, I continued to call them the next day during their normal operating hours; none of the phone calls were answered. I also sent several emails (screenshot in photos), all of which were ignored. Almost 24 hours went by before I finally received a call and email back stating it would still be another hour before they could check on what happened. They stated they would have an update at 3pm, but they still waited until 4:55pm to call me; five minutes before they were set to close. Screenshot in photos. The package luckily ended up being delivered about an hour prior to their phone call under a completely different tracking number, as I suggested they check in one of my emails. It became apparent at the start of the phone call that they had no idea where the package was. When I interjected and said it was delivered an hour prior and they would have saved me immense stress simply by responding to my attempts to contact them and asking they check the tracking number, she rudely, defensively and unapologetically said that the emailed number was the only tracking number Pet Meadow had. This is alarming, as Pet Meadow specifically said they printed and fixed the new label to the package, which clearly listed the correct tracking number. This means that no one at Pet Meadow thought to cross check the email they sent to the label they printed. There was no genuine apology, and certainly no accountability or ownership for their extreme oversight. This was a package of cremated remains and memorials of our beloved animal we NEVER would have been able to replace. The carelessness, especially given their industry, is alarming. I sent a follow up email expressing my outrage, concern, and overall sadness by how this was handled, which was also ignored. *reposting since my review was deleted*

Baby Daisy

Thank you for helping us to honor our sweet baby Daisy. We appreciate the thoughtfulness and services that were available. We also appreciate the communication about what to expect, timelines, and shipping information for her ashes. You helped ease one of the toughest things we ever had to do.

They deserve 10 stars for how wonderfully they handled the cremation of our beloved kitty Annabelle. They sent our little girl's remains in the most beautiful wooden box with a brass plate with her name on it. In addition, they sent a lovely card expressing their condolences and a note saying that Annabelle had been cremated with dignity and respect. Their kindness and sensitivity meant the world to us. They get our highest recommendation.

Shame on Pet Meadow and Country Animal Clinic for exploiting a family's grief. Twice during our beloved dog's euthanasia process, we declined cremation yet were still charged $186.03. We were offered a snout print, which we were charged $49 for a partial snout on a piece of paper. Home Vet provided free paw prints when our beloved cat had to be euthanized in August so we assumed snout print was free as well. Then there was the disgusting $51.94 charge for a piece of clay that was allegedly Roxy's paw. I am so disgusted by this shake down.

Scheldon

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6 years ago

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9 years ago

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8 years ago

Nothing but respect and admiration to this company for the way they treated our beloved Frankie. God bless you all.

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7 years ago

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10 years ago

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Debra B.

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8 years ago

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9 years ago

Very nice facilities and all of the staff is very warm and welcoming. The grounds are beautiful.

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12 years ago

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10 years ago

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11 years ago

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7 years ago

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13 years ago

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7 years ago

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10 years ago

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Debra B.

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13 years ago

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9 years ago

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14 years ago

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12 years ago

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Review Highlights - Pet Meadow

“He was truly a family member and I am grateful there was a place like this that felt compassionate and dignified.”

Mentioned in 6 reviews

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