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Pet Lux

4.4 (93 reviews)
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Response time

4 hours

Response rate

100%

Services - Pet Lux

Dental care

Dental cleaning

Euthanasia

5 More Services

Mass or tumor removal

Microchipping

Pet physical or wellness exam

Spay or neuter

Pet vaccinations

Pet Lux Photos

Recommended Reviews - Pet Lux

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Reviews With Photos

Bow on their colorful purple floor. We love that we are in a LGBTQ friendly environment as well. Since bow has two moms!
Kayluh H.

We recently have switched to pet lux. My dog had a tumor and we were desperate to find a vet that wouldn't charge us over 10k. Petlux got us in and the removal and treatment was very affordable. I took my other dog Roberta to see them yesterday for a check up and they gave us a free anal gland cleaning. Petlux is literally so great and they made us feel welcomed and heard. I'm grateful they take good care of babies and make us feel like family! 100000 recommend

Jim E.

So glad I chose this vet for the care on my dog! I like the intimate, stress free atmosphere Over the last couple years they have been there for us when we need them the most! Easy to make appointments with good availability. Pleasant atmosphere.

Me in lobby.
Justin W.

I was referred to PET LUX by the owner, Claire, of the tremendously wonderful fun, inspiring local Cat Cafe, FRISKY BUSINESS. I'm so glad to have been steered over here as I have had great experiences over the course of approximately six weeks wherein I shuttled in each of my four cats for checkups and overall exams including blood work. The fact that I booked my next beloved kitty immediately after the first, then the next and then the next should say everything that needs to be said. Easily located in the heart of DTPA on Tahquitz just off of Sunrise. In Palm Springs in particular I feel it is important to note when you are at a business where you feel seen as a member of the LGBTQ+ even if in the most subtle of ways. For me it was the beautifully framed, signed portraits of The Queen Of Pop herself, MADONNA, in the exam room. It doesn't hurt that the lead Dr is a thicc built, very friendly, handsome Silver Daddy type. Now whether he is a member of that community is pointless but that he knows how many of us have pets means he knows his audience and makes it a pleasure letting us know he knows us, sees us and considers himself a part of our community. The Vet Techs and Dr Assistants and reception share this warm welcoming friendly vibe. And they work hard to work with you and your pets!

Ruby M.

Fast an amazing group my lola loves her pet lux such quality Care my Lola's had two surgeries I can't imagine going to any other veterinarian highly recommended

Auggie's bandaged paw

Our pup ripped out a nail & it was a bloody mess! A local resident recommended Pet Lux as we're vacationing snowbirds. We walked in without an appointment and were greeted warmly immediately upon entry. Auggie was in an examination room within 10 mins. The tech was so sweet & gentle and the vet was very calm & reassuring. They were fantastic with a follow-up. I wouldn't hesitate to recommend Pet Lux for any fur baby.

Anna F.

Updated Regrettably, I brought my senior dog to Pet Lux Inc. expecting a routine teeth cleaning. Instead, I was immediately told my pet needed a far more extensive procedure under anesthesia, supposedly due to possible issues "beneath the gums." During my Thursday visit, they insisted on a more complex treatment, leading me to pay over $1,000 for various tests. The next day (Friday), I returned with a urine sample and was shown a "cystic pocket" in my dog's bladder, which they again deemed urgent. At the front desk, someone asked if I wanted to put down a deposit for surgery scheduled the following Monday morning. I put down $1,000 but didn't question it as much as I should have, trusting that this was going toward the surgery for my older dog. Throughout this process, there was little to no communication about the differences between a simple cleaning versus a more advanced procedure, and there was no clear explanation of how the deposit worked--what it was going toward, whether it was refundable, how to cancel, or if any notice was required. Because of that, when I did try to cancel, I had no direct way to do so without risking the deposit entirely. It took two weeks and the involvement of a lawyer before Pet Lux finally returned my $1,000 deposit. In the meantime, I discovered a local clinic who performed a straightforward teeth cleaning for $150--no anesthesia, no scare tactics, and no confusing policies. The stark contrast made me realize how misinformed I'd been at Pet Lux. The entire ordeal left me feeling completely stressed. If you're considering a procedure here, my advice is to get a second opinion and insist on having every cost and policy spelled out clearly in writing. Based on my experience, I cannot recommend Pet Lux Inc. due to the severe lack of communication and transparency surrounding both medical and financial decisions. While it might not be mandatory, it is respectful and professional for a clinic to direct a surprised and unexpecting client to review the information provided and reconnect with the vet when they feel confident about moving forward with costly or potentially life-threatening procedures. Without this simple step of providing necessary information and time to decide, I felt preyed upon and profiled. It seemed they recognized I would pay anything for my dog and used that emotional leverage to their advantage. As professionals, they should remain clear of such conduct by offering clients the details and space they need before pushing them into an expensive and urgent process. UPDATEI stand firm by my original review. Your desperate attempt to discredit my genuine, firsthand experience by claiming I'm "not a client" only exposes your weak defense and desperate corporate spin. Dismissing my feedback as "baseless" does nothing but reveal your inability to address real issues. After that first round, I lost all interest in ever being a client again. My review reflects the undeniable truth--don't even try to rewrite reality. And should you contact my lawyer again, I will pursue legal action for harrassment.

Teddy ..

A very comprehensive facility with an excellent front office and beautiful location, literally across the street from where I live in sunrise Park.

Yvonne M.

Very nice and understanding employess.very helpful with my limited funds. I was able to get an appointment for my dog as soon as the next day instead of having to wait a week.

Emg T.

‼ STAY AWAY FROM HELL AND SAVE YOUR FUR BABY ‼‼ THEY TRIED TO KILL MY BABY BOY ‼DO NOT COME HERE BELIEVE ME SAVE YOUR FUR BABIES FROM THIS PLACE‼‼‼ we went to this place to get knee surgery for my baby boy surgery went well he was recovering amazingly on his last appointment for stitches removal THEY INDUCED A RUBBER DUCK WITH MEDALS (liquid medal) on his last appointment causing him to obviously have negative reaction and sending signals to his brain to cause seizures when went back since they were his vet right away wanted to have him on the medicine for it with no more test when we know our baby boy is a super healthy baby he doesn't eat toys !!!! THE RUBBER DUCK WAS FOUND FULL ON HIS BELLY when we had to took him to the ER since seizures continue and that's when they did the proper tests at this other hospital, blood work and then x rays, that thanks to this is when they found the rubber duck on the x rays ( picture attached) to find out they tried to kill my baby boy little did they know HES A STRONG BOY and has a loving family that is still on his side taking care of him NOW HE HAS TO BE ON MEDICATION FOR THE REST OF HIS LIFE because of this PEOPLE I don't even know how tocall them because humans don't do this to innocent souls ‼ STAY AWAY FROM HELL AND SAVE YOUR FUR BABY ‼ Funny how the owner keeps making fake accounts to keep adding FAKE COMMENTS under the page to keep the REAL ONES hidden but the reality of the disgusting being that all of you are will follow you till your death because all of you know what you did to my baby boy YOU SHOULD HAVE CAMERAS INSIDE ALL THE ROOMS so you know you saw who did it and crazy that it was in only a short time frame of 10 minutes

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2 months ago

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4 months ago

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Kristen D.

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2 days ago

Great local Vet! Exceptionally helpful and caring staff. Love how they really partner with you on caring for your family member.

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2 days ago

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10 days ago

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25 days ago

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3 months ago

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Kristen D.

Thank you for this kind review

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2 months ago

Thank you Pet Lux for squeezing us in last minute on a Monday! My doggies and I appreciate you! :)

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23 days ago

Very helpful staff, my girl gets the right care she needs, I have a peace of mind.... It's refreshing when people simply care. :) Thank you!

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1 month ago

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8 months ago

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Kristen D.

Congrats on your new pup

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4 months ago

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Kristen D.

Thank you so much for your kind words this means so much to our staff

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10 months ago

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Kristen D.

Thank you so much for writing this kind review

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3 months ago

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1 year ago

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Kristen D.

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10 months ago

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8 months ago

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1 year ago

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1 year ago

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Kristen D.

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5 months ago

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9 months ago

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2 years ago

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Kristen D.

Thank you for your wonderful review

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1 year ago

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Kristen D.

Thank you so much for taking the time to leave this review

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10 months ago

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1 year ago

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Kristen D.

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8 months ago

Fantastic service and staff. Always pleasant and quick with great veterinary care. Highly recommend.

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10 months ago

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2 years ago

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Kristen D.

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7 months ago

Nails trimming in under 10 minutes for reasonable cost. Will definitely be coming here for my dog care.

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5 months ago

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1 year ago

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1 year ago

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Kristen D.

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7 months ago

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1 year ago

I have been taking my dogs to Pet Lux for years. They have always treated my doggies wonderful!! Staff and Dr 5 stars

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Kristen D.

Thank you so much for the wonderful review !

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1 year ago

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10 months ago

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Kristen D.

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1 year ago

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Kristen D.

Thank you so much for your wonderful review.

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Page 1 of 3

Ask the Community - Pet Lux

Review Highlights - Pet Lux

Kim seemed extremely competent so I felt comfortable taking them there.

Mentioned in 11 reviews

Read more highlights

Ridgeline Veterinary Clinic - We are excited to announce that we are in our beautiful NEW Clinic in the Cathedral City Ramon Plaza,Suite A7/8

Ridgeline Veterinary Clinic

(68 reviews)

I have been yelping for years and I believe this is the first time I'm reviewing a business where I…read morewent in knowing it was not going to be a positive experience but I ended up receiving compassion and felt heard and understood. My mom lives in the Coachella Valley and she has had her cat, Carrie Catshaw for the last 17 years, a rescue that ended up becoming her best friend. Unfortunately, my mom had to make the difficult decision of euthanizing her companion. She was too upset to setup the arrangements on her own, so I assisted by searching where this could be done in her area. I decided to come here as it was the nearest provider to her. When I spoke to them on the phone to make the appointment, they were so kind and helpful. They were able to convey their condolences on the phone and not at one point did they treat me like another transaction. An appointment was made for a couple weeks later. When I drove out to my mom's to be there for her, we walked into this veterinary office and the woman who was working at the reception desk was so nice and welcoming and treated my mom with so much love. I wish I recalled her name. After just a few minutes, we were assigned an examination room. Keely, a veterinary assistant, briefed us and shared her condolences. She obviously has compassion for animals, but she was able to professionally and genuinely console my mother, who may have not been able to articulate it at the time, but was so grateful for her role that day. Lastly, Dr. Fenn was a godsend that day. In addition to being compassionate in his own right, I commend his ability to explain the steps of the procedure in a clear and concise way, in a situation were one's headspace would not allow them to comprehend anything. My mom was unable to stay for the entire process but was given the opportunity to say goodbye. I opted to stay so her beloved cat would not have to pass without a familiar face. I am so grateful to the entire team for taking such good care of us. If I didn't live in Long Beach, I would, without a question, bring my handsome husky malamute fur child to have Dr. Fenn be his primary care provider. If you live in the Coachella Valley, this needs to be your vet office. I cannot imagine a better one in all of Riverside County.

I have been calling and leaving messages for an appointment for a week and never got a call back…read more My cat is in kidney failure and I need a vet. I cannot understand why they won't respond. It's just cruel.

Veterinary Urgent Care Of The Desert

Veterinary Urgent Care Of The Desert

(148 reviews)

Definitely one of the hardest reviews I've ever had to write but also an easy 5 stars to this…read moreurgent care and their staff. Yes, the building is nice, modern and clean but what really makes this place amazing is the staff that work here. I'll forever be grateful for the support and compassion they showed me during one of my hardest moments in life. Rewind: I'm actually not a local and was traveling here from out of town. I was staying in the desert for a few weeks so I brought my dog and cat down with me. In the most stressful of scenarios (traveling and being on vacation) my 13-year old cat fell ill almost immediately after we got into town. After a few days of her seeming not like herself and not eating, I brought her here to the urgent care. A few hundred dollars later and testing it was confirmed that my little one was dying (This wasn't a complete shock as she had been diagnosed with kidney disease a year before with a prognosis of only a few weeks to months to live.) You just never expect to be away from home when something like this happens.... The biggest blessing was that the doctor and techs encouraged me that I could take her home to have a couple more days to process the decision of putting her down/to see if there could be any improvements (even though it wasn't likely.) Having those extra couple days to say goodbye made the process so much more bearable and assured me that I wasn't making a rash decision... when you see your pet declining you know when it's time. I was just really grateful for how the team was so compassionate and flexible with me as I made this decision. While they were all professional, they felt like friends when I needed them most. Bringing my baby back to be euthanized on a holiday weekend was traumatic, but the team handled everything with grace and compassion. They have a special room where you get to say goodbye to your baby and it is very tranquil and lovely overall when dealing with such a tragedy. At the very minimum you would hope for a safe space when enduring something so difficult and they definitely created that....Again the team couldn't have been lovelier. They see these kinds of things every day, but they made me feel like I mattered. The whole process was expensive, but at the end of the day I would do anything for my animals so it just comes with the territory. Looking back, it was worth every penny to make an informed and educated decision and with how well everything was handled from start to finish that I'm so grateful for this team. I hope you find yourself here under less painful circumstances, but I am here to say that this is an amazing urgent care and the staff are A+.

I was pleasantly surprised with how quickly the doctor and staff could see us. In addition, I have…read morea highly anxious dog that is hard to examine and treat. They did their best to work with her. My dog is on meds and hopefully will take care of the problem! I highly recommend Veterinary Urgent Care of the Desert.

Pet Lux - vet - Updated May 2026

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