An amazing selection of foods, treats and everything else for your doggie (cats too but I don't own…read morea cat) Most importantly was the customer service provided by Sky, who's extensive knowledge about almost everything was impressive! And if she isn't sure she'll look it up instantly. Sienna & I love this shop

Every time i decided to give concord pet another try I'm left paying more money then i would at any…read moreother pet store!!! I wouldn't mind paying the extra money if the customer service was on point. Then there's the food program sounds great but after looking at prices i completely understand how the 10th bag is free. Your paying $5-$10 more per bag then any other other pet store. Everything is over priced. Literally! It's sad because Pet Supplies Plus is a couple mins away and they have amazing customer service, great prices, loyalty program, coupons, knowledgeable staff etc.

It's true from the outside, you wouldn't expect much. But the people who run it are friendly and…read morevery knowledgeable. They are also fish hobbyist with lot's of good tips. They don't try to sell you something you can't handle. Fantastic prices. Since they also bread some of the stock, they know exactly what your fish or shrimp or plants need.. Also, they keep trying to improve their store. They are willing to help you. If you want good advice, listen to this guy. Ps: I did, and now my first shrimp molted. That means it grew. I didn't give 5 stars because I believe you always need room for improvement. My credentials: fish hobbyist on/off for 50 years. Moving makes being a fish hobbyist problematic.

Always super friendly when I go in there, extremely knowledgeable and is never trying to up sell…read moreanything. He loves his fish and has helped keep raise my tank to whee it is noa I always feel welcome to stop by and stay for a few hours

Concord carries most of the pet supplies you'll need but things like collars, combs, brushes tend…read moreto be a little more expensive. The food costs the same as everywhere and they have a good selection of cat food. If you register with their frequent food buyer program you get a free bag after buying 11. I think they keep raising the number of bags you have to buy before you get a free one so who knows when I'll finally get mine. Update: My suspicions have been confirmed. I went yesterday to buy another bag of cat food and the cashier happily chirped that it was my "eighth bag out of twelve" meaning I now need to buy 12 bags to get a free bag. What a scam!

Stopped in today for some training treats for my new puppy. Both of the ladies were very helpful…read moreand even threw in a free gift! The store is a little small and cramped but they carried everything that I inquired about. Not sure about the pricing compared to other places but I plan on sticking with them as far as food and treats go. It's a nice alternative to going to the bigger pet stores where the staff have just as much knowledge if not less than me.

Always have products I'm looking for. Staff friendly and courteous. Always offer suggestions on…read moredifferent items.

Lots of specialty unique items at this store. Staff is always extremely courteous polite and…read morehelpful. Gourmet dog treats and all... So treat those fur babies!!! Usually have some sort of kittens or baby animals & once had cute ducklings. They let my son pet and made sure he used sanitizer afterwords. Always very accommodating.

My first visit - won't be my last. Fun with all kinds of kitties, shy, adventurous, naughty,…read moreplayful..... Also a great place if you're looking for an adoption, to see how the kitty interacts with you and other cats.

Treetops kitty Cafe gave us a good experience. I especially enjoyed meeting all the cats.read more

I had to put down my 17 year old dog today and they couldn't be kinder under the circumstances…read more The price was much much lower than the vet's. I appreciated their taking me back to the vet so quickly upon my arrival. Also appreciated their explanations and obvious sympathy.

Made a appointment with Faithful friends to do a small Mass removal on my small dog. I dropped her…read moreoff when I went back to pick her up at 4:00. The vet that worked on her came out and told me after he closed her up the first time she was still bleeding real bad. He had to go back in and put her to sleep and open her up the second time. So I had to sit and wait an extra hour for her to wake up off the anesthesia. When they brought her out to me they had her in some kind of suit. The lady was carrying her and she said it was a space suit. She said she would carry her to my truck and they had raped her and she told me to take the bandages off. When I got home that night I took the bandages off. I couldn't believe my eyes. I never seen anything so bad in my whole life. She was so swollen and bruised in between. Her two back legs was so swelled. They look like giant blood blisters. They gave me enough meds for 7 days and and said rest. I stayed with her in my bedroom around the clock and kept icing her down. When I called and said how swelled she was that's what they told me to do after a week and a half bleeding had never stopped. It wasn't real bad thick drops but steady and then it got a little worse and he told me to put a Band-Aid on her so I was using big band needs. Every time I took one off it was so filled with blood. I couldn't believe it. So I took. I called and said she was in pain and I need it more medicine. I'm still thinking well. Some swelling went down and don't look as bad. I was praying she'd be okay. They told me I would have to bring her in to get the medicine so I did why there? I told him bleeding never stop. Is she bled on their floor where I was sittinI told the lady at the receptionist she went and got a mop and mopped it up. They gave me more meds and told me the same thing. Rest and I left within 21 days from surgery to the day she bled out and died in my arms. I left another review. It would be the first review and I put pictures with it but it looked like things were changed around and it was set so I added it and I'm rewriting it now. I don't know if They'll let me post pictures to show you how bad it was. I called there said I would like to talk to the vet that did the mass removal on my dog. She passed away and they said they were so sorry and they would have him call me a week. Maybe a little over a week later. He called. I told him you went in twice. You had to do something wrong the first time for her to bleed like that for you to go back in the second time. He called me delusional and asked me can I prove it? I got pictures of before I brought her there and look great and I got pictures when they were done with her she looked so bad he had to know something was wrong for him to opened her up twice. He just prolonged her death. She suffered for 21 days before her passing. He told me the second time he went in. He tied everything off and she'd be okay. Just rest and medicine from surgery to the day she passed was exactly 21 days. I googled it about if a vet opens the dog up twice and it told me that yes that's not good. I experience that should know better and if she died within 21 days that's why she died because she was opened up twice. If you would have just told me the first time before he opened her up the second time because everybody makes a mistake that he hits something and couldn't stop the bleeding and had to know she was going to pass away. He just let her suffer. I would have just had her put down so she didn't suffer. I am very hurt that he has denied anything to do with her passing. I'm very mad. He opened her up twice. Never asked me. Could he go back in twice or did I want him to go back in? He just did it on his own. I lost my best friend my companion. She was all I had. She went everywhere with me and did everything together. She is very missed. I'm lost . and he still hasn't taken responsibility for what happened to her. I believe he's mean and selfish and knowing she was going to pass and he let her suffer for the 21 days. All I've done is cry. I can't believe I took her for a small Mass removal to make sure she was okay and I was so happy to go get her and then he came out and told me he had it open her twice and when I took her him and seen her it was the worst thing I've ever seen in my life. I had to watch my dog suffer for 21 days. Why he was in denial until her death? Dr Quin did the surgery I'm not from PA in from Newcastle Delaware.

Took my rescue Pomchi for her first grooming, and had a great experience. Wendy was kind and got us…read morein right away! Price was great, service was great, calling tomorrow to take my other pup in! Happy we have a place to go so close to home.

Oh my Gosh--THE owner of "PUPS & PURRS" should be on national TV to showcase her skills. After…read morebeing disappointed with four groomers and giving them second chances with little change, I kept searching, reading reviews, and checking social media without success. However, one day, I passed a yard sign for PUPS & PURRS, pulled over, and spoke to the owner, Wendy, who invited me to bring my pups without an appointment and answered my questions. I was instantly impressed; she wasn't trying to sell herself, and I thought, 'This may be the one.' My intuition was correct after making an appointment. I stayed in a designated prep room for pet parents, with divided sections; each had see-through windows where they were groomed. The second room was for puppies to play while waiting to be groomed, and another gated area for pets needing solitude before or after grooming. Wendy, the groomer, charged less than previous groomers at a teaching vet hospital and others working at well-known pet stores in DE. I've gone to PET & Purrs several times & my pets are NOW scheduled every 6 weeks. It's been a pleasure to share! Mrs Dee, Newark, DE.

good afternoon , are you having any open vaccine clinics like the event i went too on 03-20-2025 ?…read morei brought my three cats and i was so impressed with the speed that being in line was a pleasure . hope i did not miss it . my paperwork does not have the location , but it was in the lewes-rehoboth area . any chance of another vaccine clinic in the sussex area ?

I absolutely love DHA, specifically for their vaccine clinic! This will be my third year taking my…read moreGoldendoodle Max for vaccines and (with the exception of the first year because I didn't know how the process went lol) every year after has been such a smooth process! I'd recommend getting there a little early, due to a good amount of pets that come, as it is first come first serve so I suggest coming a little early. Otherwise, the process takes a little less than a few hours and totally worth it!