So 13/01/2018 found me at Mt Eden Pet Doctors (first time I have ever been there) with my little 10 Month Persian kitten (Nyx) as she has breathing difficulty because of her pushed in nose, and needed a consultation to refer me to a specialist.
When I arrived at the vets Nyx was quite distressed from having being taken far out of her comfort zone, not having her brother around didn't help either and with her breathing difficulties it wasn't exactly a great combination and at this point it started stressing me out.
There was a little yorkshire terrier puppy in the waiting room too, who had not taken any notice of Nyx (nor Nyx of it) and there was nothing stressful nor any tension between the two.
Out of nowhere this vet nurse shows up and snatches my carry-case with Nyx inside and says its no good to have the two in the same room then proceeds to put my cat away in an empty consultation room, and Nyx who was already stressed out at this point began TO ABSOLUTELY LOOSE HER MIND! She was screeching at the top of her voice and thrashing herself around her cage, something I have never ever ever seen her do before. The nurse just closed the door on Nyx and began chatting away with the owner of the puppy not paying any mind to Nyx and her clear distress to the situation. Let me stress once again SHE HAS BREATHING DIFFICULTIES!!!!!
I barged in the room and made my presence known to little Nyx (taking her back to the waiting room despite the looks I received from the all knowing vet nurse) and immediately she calmed down, stopped screaming and thrashing around, and tamed it down to a occasional meow of distress. However because of the performance she was left completely unable to breath out of her nose, and was left panting like a dog... drooling and looking absolutely miserable.
You'd think they would have had some sense of urgency about getting my cat seen to.... HALF AN HOUR AFTER OUR APPOINTMENT TIME they decide to see Nyx.
HALF AN HOUR my baby was left GASPING for breath!
The vet proceeded to spend a full 15 minutes (With Nyx still hyperventilating in her carrier) telling me about how terrible I am for owning a Persian, what an unfortunate breed they are, and how in her home country they are banned from advertising with these cats so as to prevent people from buying them.
Im not sure why she decided that I was the perfect person to tell this too. I own two of them. And love them like my own flesh and blood. I tell everyone I know that I birthed these babies, and I'm not sure how she expected me to respond but she was greeted stoney silence and a face like thunder.
At this point I was well beyond the point of leaving and screeching like a bleeding banchee on my way out whilst protectively clutching my baby to my chest.
But I didn't want to have to put Nyx through any of this again. So I was relying heavily on this vet giving me a prognosis and referring me to a specialist.
Finally she decided her speech was not going well and it was time to look at Nyx.
Nyx stepped out of her carrier on the examination table and started walking towards me, but was rudely stopped by the vet who promptly stopped her in place by shoving her face straight into the table and holding her there. Once again should I mention NYX HAS A BREATHING PROBLEM THAT HAS BEEN FLARED UP BECAUSE Of YOUR STAFF AND IGNORED FOR 30MINS, you are smothering her face down, causing her to panic once again!!!Every other vet visit she usually just sits on the table and looks annoyed while the vet pokes and prods, and this lady was being completely unreasonable.
She then flicks Nyx's mouth open to look at her teeth. And promptly states "oh well that's no good"
"Do you see her inflamed gums, there's a 70% chance she has feline HIV (FIV). There's no cure/treatment and she will eventually die after a few short years. Potentially the specialists might not be able to operate for her breathing condition dependent on the FIV results"
She's said that they could test for it, but not today because they don't run tests over the weekend. So we are purely going on speculation over inflamed gums.
She Listens to her chest and gasps at how flared up it is, that she can hear how Nyx is absolutely pulling for air (Nothing to do with her treatment while at this place ~sarcasm~)
I spent the entirety of yesterday in tears and a state of dismay with thoughts of my babies withering away from a virus attacking their immune system and the terrible way Nyx was treated there. I couldn't say sorry enough to her!
(TLDR) If you have a sensitive cat with separation anxiety, and prefer your bad news be delivered to you in a sensitive manner, not 100% based off speculation, without option of further clarification on the matter .... Pet Doctors Mt Eden is not the vet for you! In fact I would not recommend ANY animal be treated by them.. read more