Was absolutely disgusted. Was charged $1600 For a cat that doesn't need surgery and just stayed…read moreovernight with a little bit of medication. And then they said would you like the premium or the standard service which I thought was disgusting!! And the lady behind the till had a grin on her face after saying that l will never go back to this money grabing joke of a vet!!! If you really care about your pets dont bring them here!!!

All vets love animals. No matter where you go the vets and vet nurses love animals and give great…read moreservice. Having grown up with a variety of pets, my family have trialled a number of local veterinary services over the years, and in the last few years we have settled on the St Lukes Vet Clinic. Not only are they great with your treasured pet while it is there, St Lukes Vets also provide brilliant follow up service. When my cats went to this vet to get fixed, they rang the next day to make sure both the kittens were doing okay, and a few months later we got follow up letters that were actually addressed to the kittens. It was too cute! Like most vets, the staff at this veterinary clinic are also very caring and trustworthy. You really feel like your pets are receiving the best care at St Lukes Veterinary Clinic. Though not necessarily the easiest place to get in and out of on a busy day due to being located right by the Westfield shopping mall, it's still definitely worth persevering with! Bonus: St Lukes Vet Clinic is open six days a week, so don't panic if you can't get there during the week, they're for a while on Saturdays too!

Just referring to the previous review, they have been bought out by a large company called Pet…read moreDoctors, hence the change in name. Also being a vet nurse myself, there are certain ways to hold cats depending on what needs to be assessed or medicated etc. As it was to do with the ears, you actually do have to put quite a bit of restraint to get medication in there. With cats, they may be fine with the owner but when it comes to a stranger, it's quite difficult to hold the animal in place AS WELL as medicate accordingly without causing any harm to ourselves or the patient. They are well known as exotic specialists. So best place to take your small animals, birds, reptiles, rodents etc. I go to mt albert pet doctors (which are now based at Lynfield Pet Doctors or the new exotic referral center in St Lukes) and trust them completely with my fur babies.

I was unsure of the amount of stars to give this vet really. I was recommended this place by an…read moreex-workmate whom also lived in the area and utilized this vet as her local. So, when the time was needed, my poor big boof of a cat needed some treatment for his ears I went on in on a weeknight. The reception staff were friendly and helpful but the Vet himself was not. He didn't introduce himself and was a bit rough handling of my boy, (defensive mother coming out). Since it was our first visit there, impressions were important. I had to push for information from the guy and the medicine I got was treatment that upon reading the label said "to be used as a last resort only", a highly dangerous anti-biotic. I tried to exercise compassion for the Vet doctor, thinking maybe he is just over worked and under paid, or has something going on in his private life, but none the less I am a bit cautious of going back there. Hence the reason I almost gave this rating two stars only. They have recently informed me that they have changed their name, it use to be called Mount Albert Vet Hospital, preferring to be listed as 'Pet Doctor's Mt Albert'.

I first discovered this place as they were offering free neutering for male cats on a special day…read more We took our cat in and we were so impressed with the operation. Dr. Chris is the sole vet and he tends to all the animals. I really like this about the Normanby vets because it's always the same person looking after your pet. We have returned here with our cat ever since the free neutering day and we have always been really happy with the care our cat receives and the prices. This vet doesn't seem focused on profit like some others I have been to in the past. Their website is also really thoughtful offering tips and advice on how to care for your pets from fireworks to ageing to weight control it just shows they are always looking to help.

Last year my husband and I moved to New Zealand, we bought our feline friend with us - he is a…read moreresilient, well-travelled kitty! We found the Auckland Cat Practice online when searching for a cattery to house our friend whilst we looked for a place to live. He arrived a week after we did, however we still didn't have a place for several weeks after our arrival, so he lived with these lovely people until then. The were situated down the road in Mt Eden at that stage, having since updated the cattery facilities to house more furry visitors in the Three Kings new premise. My cat loves people and attention so much that when we take him to the vet they can rarely check his heart beat for the over powering purrrr of happiness coming out of him, so I knew that he would win all the staff over with his loveliness, but of course I was still a bit nervous. The staff here really did go out of their way to help us settle in and accommodate our precarious situation, I was, and still am very appreciative of that. We would often arrive for visits and our boy was sitting on the reception desk making himself quite at home! I have rated Auckland Cat Practice particularly in regards to their cattery and staff, kindness and attention to detail were exceptional.

Had to put our beloved 16+ year old dog to sleep. The staff were wonderful and caring. The Vet…read more(Lachlan) explained the complete process in a very caring and respectful manner. Very gentle with our dog. We would like to recommend these Vets

This was our vet for many years until they closed down. We tried other vets but decided to give…read morethem a try when they reopened. Jo Lin is great to deal with and has given our cats excellent, caring attention. We've been thrilled with the service and highly recommend them.

The vets and vet nurses here are absolutely amazing!! I have had to bring my dog here more often…read morethat I would have liked to considering he is only 6. He has been here for 2 major operations and had other procedures such as dental work and x-rays done here as well as all the usual check up and vaccinations. The level of both professionalism and empathy that the staff have here is incredible. Our vet KV is the best, she takes such good care of my dog, she saved his life, I completely trust her with Sebastian. As well as the vet services, my dog is a sensitive soul who requires special Hill Diet formulated vet food. When ever we are due to run out the nurse calls us up to remind us to re order. When the food arrives she calls so we get it straight away. Their communication is great too, if you have an animal in their care they are available after hours, they really care about the animals and that is why they are so awesome at what they do.

So 13/01/2018 found me at Mt Eden Pet Doctors (first time I have ever been there) with my little 10…read moreMonth Persian kitten (Nyx) as she has breathing difficulty because of her pushed in nose, and needed a consultation to refer me to a specialist. When I arrived at the vets Nyx was quite distressed from having being taken far out of her comfort zone, not having her brother around didn't help either and with her breathing difficulties it wasn't exactly a great combination and at this point it started stressing me out. There was a little yorkshire terrier puppy in the waiting room too, who had not taken any notice of Nyx (nor Nyx of it) and there was nothing stressful nor any tension between the two. Out of nowhere this vet nurse shows up and snatches my carry-case with Nyx inside and says its no good to have the two in the same room then proceeds to put my cat away in an empty consultation room, and Nyx who was already stressed out at this point began TO ABSOLUTELY LOOSE HER MIND! She was screeching at the top of her voice and thrashing herself around her cage, something I have never ever ever seen her do before. The nurse just closed the door on Nyx and began chatting away with the owner of the puppy not paying any mind to Nyx and her clear distress to the situation. Let me stress once again SHE HAS BREATHING DIFFICULTIES!!!!! I barged in the room and made my presence known to little Nyx (taking her back to the waiting room despite the looks I received from the all knowing vet nurse) and immediately she calmed down, stopped screaming and thrashing around, and tamed it down to a occasional meow of distress. However because of the performance she was left completely unable to breath out of her nose, and was left panting like a dog... drooling and looking absolutely miserable. You'd think they would have had some sense of urgency about getting my cat seen to.... HALF AN HOUR AFTER OUR APPOINTMENT TIME they decide to see Nyx. HALF AN HOUR my baby was left GASPING for breath! The vet proceeded to spend a full 15 minutes (With Nyx still hyperventilating in her carrier) telling me about how terrible I am for owning a Persian, what an unfortunate breed they are, and how in her home country they are banned from advertising with these cats so as to prevent people from buying them. Im not sure why she decided that I was the perfect person to tell this too. I own two of them. And love them like my own flesh and blood. I tell everyone I know that I birthed these babies, and I'm not sure how she expected me to respond but she was greeted stoney silence and a face like thunder. At this point I was well beyond the point of leaving and screeching like a bleeding banchee on my way out whilst protectively clutching my baby to my chest. But I didn't want to have to put Nyx through any of this again. So I was relying heavily on this vet giving me a prognosis and referring me to a specialist. Finally she decided her speech was not going well and it was time to look at Nyx. Nyx stepped out of her carrier on the examination table and started walking towards me, but was rudely stopped by the vet who promptly stopped her in place by shoving her face straight into the table and holding her there. Once again should I mention NYX HAS A BREATHING PROBLEM THAT HAS BEEN FLARED UP BECAUSE Of YOUR STAFF AND IGNORED FOR 30MINS, you are smothering her face down, causing her to panic once again!!!Every other vet visit she usually just sits on the table and looks annoyed while the vet pokes and prods, and this lady was being completely unreasonable. She then flicks Nyx's mouth open to look at her teeth. And promptly states "oh well that's no good" "Do you see her inflamed gums, there's a 70% chance she has feline HIV (FIV). There's no cure/treatment and she will eventually die after a few short years. Potentially the specialists might not be able to operate for her breathing condition dependent on the FIV results" She's said that they could test for it, but not today because they don't run tests over the weekend. So we are purely going on speculation over inflamed gums. She Listens to her chest and gasps at how flared up it is, that she can hear how Nyx is absolutely pulling for air (Nothing to do with her treatment while at this place ~sarcasm~) I spent the entirety of yesterday in tears and a state of dismay with thoughts of my babies withering away from a virus attacking their immune system and the terrible way Nyx was treated there. I couldn't say sorry enough to her! (TLDR) If you have a sensitive cat with separation anxiety, and prefer your bad news be delivered to you in a sensitive manner, not 100% based off speculation, without option of further clarification on the matter .... Pet Doctors Mt Eden is not the vet for you! In fact I would not recommend ANY animal be treated by them..