Good vets. Fair prices. Caring staff. We have three cats and they have taken very good care of all…read moreof them.

Had to put our beloved 16+ year old dog to sleep. The staff were wonderful and caring. The Vet…read more(Lachlan) explained the complete process in a very caring and respectful manner. Very gentle with our dog. We would like to recommend these Vets

Steve Botts is the greatest veterinarian and he works out of Green Bay…read more He is a no nonsense vet who gives us practical advice about our moggies and pooches. When they do need surgical intervention, we never feel as though we've been ripped off and always get the best service. Our Labrador may not concur as since the big snip she's not wanted to step through the surgery door. Oh yes, they do remember! However, she never has a choice and actually, she would probably agree that there are some incredibly good things to sniff in the waiting room including any other animals who might be waiting, or the dog chow and toys for sale. Sometimes, if she's really good, she gets a treat before she sees Steve. Always after the visit and this is what makes it worthwhile, in the eyes of a Labrador, to visit the vet.

Steve Botts is the greatest veterinarian and he works out of Green Bay. I have known him for my…read morewhole life (26 years) and he has been nothing but accommodating and helpful. However, due to their current workload he is not taking on any new clients unless they are family members.

Couldn't believe my luck. I had previously this morning walked away from another nearby vet clinic…read morehaving made an 8.20am appointment online stating it was for a vaccine booster for my kitten, showing up at 7.50am, waiting for the clinic to open (it did at 8.10am despite in the booking system displaying appointments from 8am) to be informed the vet would be late...a 40 min wait and the nurse who was at the clinic wasn't able to conduct the procedure so I would have to wait. Stuff that. I don't drive (part blind), had caught the bus. On the return bus ride home, drove past this place so got off the bus, walked in without an appointment, explained what happened and these guys looked after me from the get-go. Vaccinated my kitten, asked all the right questions re: eating and toilet habits, gave great care advice and were highly professional. Unbelieveable. Guaranteed return customer here. Won't name-drop the other vet but will leave feedback on this forum for them.

Sick pets suck, death warrants on very sick pets suck even more, but a friendly helpful and…read moresympathetic vet helps, I appreciate the help from Mr Singh and his team. They all work very hard and long hours. I had to take my beautiful boy (cat) in here today and was pleasantly surprised they didn't even charge me a consult fee, just the painkillers at $15. Eases the purse strings at least. Right next door a SPCA Op Shop has recently opened too.

I first discovered this place as they were offering free neutering for male cats on a special day…read more We took our cat in and we were so impressed with the operation. Dr. Chris is the sole vet and he tends to all the animals. I really like this about the Normanby vets because it's always the same person looking after your pet. We have returned here with our cat ever since the free neutering day and we have always been really happy with the care our cat receives and the prices. This vet doesn't seem focused on profit like some others I have been to in the past. Their website is also really thoughtful offering tips and advice on how to care for your pets from fireworks to ageing to weight control it just shows they are always looking to help.

All vets love animals. No matter where you go the vets and vet nurses love animals and give great…read moreservice. Having grown up with a variety of pets, my family have trialled a number of local veterinary services over the years, and in the last few years we have settled on the St Lukes Vet Clinic. Not only are they great with your treasured pet while it is there, St Lukes Vets also provide brilliant follow up service. When my cats went to this vet to get fixed, they rang the next day to make sure both the kittens were doing okay, and a few months later we got follow up letters that were actually addressed to the kittens. It was too cute! Like most vets, the staff at this veterinary clinic are also very caring and trustworthy. You really feel like your pets are receiving the best care at St Lukes Veterinary Clinic. Though not necessarily the easiest place to get in and out of on a busy day due to being located right by the Westfield shopping mall, it's still definitely worth persevering with! Bonus: St Lukes Vet Clinic is open six days a week, so don't panic if you can't get there during the week, they're for a while on Saturdays too!

I don't enjoy writing bad reviews. Yes, they are tremendous fun to write and to read, but I…read moregenuinely prefer recognising excellence, propping up good businesses and services, and helping people find these places. Sometimes, though, an organisation brings you so much frustration and anger and grief that they really leave you no choice. St. Luke's Vet could probably not have saved the life of our sweet little 4 year old cat, Popcorn... it was almost certainly incurable lymphoma. We left with a dead cat and nearly $3000 in vet bills. But St. Luke's sure as hell could have made it easier. We gave them the following feedback in person, nearly in tears, when we picked up Popcorn's ashes. We asked if they wanted this in writing, to which they said Yes. After an entire week, they have not responded and clearly don't intend to. Everything in this email is pure fact. Read it and make your own judgment. ‐------------------- St. Luke's Staff and Management, We are crushed to lose Popcorn, our precious cat, and appreciate St. Luke's attempts to help him. We are carrying a lot of grief, but also a lot of anger at a few things that happened over the course of the week he was in your care. When we had to make the hard decision to leave him unmonitored at your facility overnight (as opposed to transferring him to a much more expensive 24-hour hospital), we were told by James that he arrives quite early in the morning (5:30) and we arranged that he would give me a call at 6am while I was on my way to work. That call never came. We were worried sick that our cat had died and we would be notified by your front desk staff when you opened later that morning. We did manage to get through a bit after 8am and were told he was fine. We were then promised an update phone call later that morning, which also didn't happen. We had to call back ourselves. The failure to follow up on promised phone calls occurred other times as well. We were also promised that the vet's notes from Popcorn's first visit would be emailed once the vet had finished entering them. This also never happened. We understand that yours is a busy place, but don't make promises you don't intend on keeping. When we decided to say our last goodbyes to Popcorn, our 12 year old daughter was so overcome with grief and sobbing that she was hyperventilating. Your vet then chose that moment to ask about settling the bill, and if we were planning to bury our cat... and if cremation was our choice, did we want to scatter his ashes or get a wooden box for his remains, and perhaps we wanted the nameplate on the box as well? We would have liked to discuss these options in detail at some later time, but we were so overcome with shock and grief, we just agreed to whatever. This all could have easily been discussed the next day, when our daughter was not present and falling apart. We do appreciate your patience regarding payment (we had some tech issues with Afterpay when we tried to pay the day before), and yes, it was after hours by then, but the horrible timing and overall callousness of that last exchange needlessly made a difficult time so much worse. We aren't sure how to feel better about all this. Discussing these matters and writing this email doesn't really help. However, we wouldn't wish this on any of your future customers and their families, so here it is. Thank you for reading this and passing along the information to all concerned people. ‐------------ St. Luke's, you tend to respond to all online reviews to explain yourselves and offer reassurance. Please do not respond to this. We want this behind us. You had a chance to discuss this with us already. The online community isn't interested in excuses, and there isn't a way to explain any of this away.

Last year my husband and I moved to New Zealand, we bought our feline friend with us - he is a…read moreresilient, well-travelled kitty! We found the Auckland Cat Practice online when searching for a cattery to house our friend whilst we looked for a place to live. He arrived a week after we did, however we still didn't have a place for several weeks after our arrival, so he lived with these lovely people until then. The were situated down the road in Mt Eden at that stage, having since updated the cattery facilities to house more furry visitors in the Three Kings new premise. My cat loves people and attention so much that when we take him to the vet they can rarely check his heart beat for the over powering purrrr of happiness coming out of him, so I knew that he would win all the staff over with his loveliness, but of course I was still a bit nervous. The staff here really did go out of their way to help us settle in and accommodate our precarious situation, I was, and still am very appreciative of that. We would often arrive for visits and our boy was sitting on the reception desk making himself quite at home! I have rated Auckland Cat Practice particularly in regards to their cattery and staff, kindness and attention to detail were exceptional.

We saw Katie today with our flemish giant rabbit. She was amazing, not only in her professionalism…read moreand expertise of exotics but also by going the extra mile - e.g by examining Rufus on the floor, and being particularly gentle with him. Cannot recommend highly enough

I swapped vets to Care Vets a couple years ago when my old vet was replaced by a not very nice vet,…read moreand I have never regretted changing. Both the vets here are lovely and have the combination of skill and friendliness you want in a vet. Sue is caring and seems to love animals, and always makes you feel reassured your pet is in good hands. The newer vet, is a younger lady but seems to know exactly what she is doing. And I liked that she remembered my dog when after not having come in for a few months. The nurses are always helpful when you call and will give you advice. It's a busy vet, which I prefer, but they'll always squeeze you in. I also left my cat in the cattery for a couple of nights and he was well taken care of after he had a big operation. Great people.

This is the Vet we use on Great North Road in Glen Eden and I have complete trust in them. We bring…read moreour cats here once a year for a check up and I always find they treat the animals (and us) very well. One of my cats was acting funny a few months ago - they looked sleepy all the time and were off their food. I was concerned so I took him down to our Vet who immediately diagnosed an abcess on his face. Turns out he had he been fighting with other cats outside and a wound had got infected. The Vet treated the wound and gave him an injection of antibiotics - within about three days he was back to himself and we were all relieved. I can't speak for other vets as I have not dealt directly with them but this place is very reputable and the staff are very friendly. You can tell they are all passionate about animals when you arrive which is always a good sign.

I have been going to AVS for over 20 years and can't fault their service in any way. They have…read morealways been professional caring and empathetic. My animals love them and I know they are in great hands there.

Just referring to the previous review, they have been bought out by a large company called Pet…read moreDoctors, hence the change in name. Also being a vet nurse myself, there are certain ways to hold cats depending on what needs to be assessed or medicated etc. As it was to do with the ears, you actually do have to put quite a bit of restraint to get medication in there. With cats, they may be fine with the owner but when it comes to a stranger, it's quite difficult to hold the animal in place AS WELL as medicate accordingly without causing any harm to ourselves or the patient. They are well known as exotic specialists. So best place to take your small animals, birds, reptiles, rodents etc. I go to mt albert pet doctors (which are now based at Lynfield Pet Doctors or the new exotic referral center in St Lukes) and trust them completely with my fur babies.

I was unsure of the amount of stars to give this vet really. I was recommended this place by an…read moreex-workmate whom also lived in the area and utilized this vet as her local. So, when the time was needed, my poor big boof of a cat needed some treatment for his ears I went on in on a weeknight. The reception staff were friendly and helpful but the Vet himself was not. He didn't introduce himself and was a bit rough handling of my boy, (defensive mother coming out). Since it was our first visit there, impressions were important. I had to push for information from the guy and the medicine I got was treatment that upon reading the label said "to be used as a last resort only", a highly dangerous anti-biotic. I tried to exercise compassion for the Vet doctor, thinking maybe he is just over worked and under paid, or has something going on in his private life, but none the less I am a bit cautious of going back there. Hence the reason I almost gave this rating two stars only. They have recently informed me that they have changed their name, it use to be called Mount Albert Vet Hospital, preferring to be listed as 'Pet Doctor's Mt Albert'.