I called the owner to set up possible services for my dog. I was given two numbers for her. I did not know which one was the correct number so I called both and left messages. While at work I received a missed call from an unknown number. Figuring it was the owner calling me back. I called one of the numbers back and left a message.
She called me later that night and complained that I called too many times and stated "you didn't even give me a chance to call you back." She was clearly aggravated making the conversation awkward...so I told her I would seek alternative options and she said ok and hung up.
After some time I texted her and explained about the numbers and expressed my disappointment with how she spoke to me.
She then texted back "I'm sorry you didn't like my comment; I merely said you didn't give me a chance to call you back! You were on my list to call back today, which I did."
So I just wanted to give people a heads up that she does not seem very patient, approachable, or professional when dealing with human clients. Hopefully she is more patient with the dogs in her care.
Also, her store is over priced. I bought a chew for $14 the other day and bought the same thing for $7.99 at another store Very disappointing. read more