The team at dog station does a wonderful job! My puppy is always happy to go for her grooming…read moreappointments - they are kind, patient, and caring.

We have a golden retriever who is amazing BUT has the worst coat! Difficult and curly. Dog…read morestation does such an amazing job with him. I can't believe how good it is! We sometimes send our dogs to a day care that also does grooming - it's good, but then when we send our guys back to dog station - you see such a difference. Our toller is very sensitive - and hates bathes etc, but he can't wait to get in to this place. Their coats are so soft, and I can't believe how white the white is on our toller! I highly recommend! Thanks PJ

I have been popping in here for the dog cookies for 6 years now. They always have a great, high…read morequality, selection and the staff are always pleasant. My dogs also like getting attention and treats from them.

This is the only pet store my doggos go crazy for! They are practically regulars and the staff know…read morethem by name lol. They go into the store, greet the staff and wait for treats when we check out . This store deserves recognition for excellent service. There has never been a day where I've gone here and not leave without a smile on my face. The staff are knowledgeable and do their best in giving advice for good dog food and other inquiries I drop on them every once in a while (most recently was the FDA dog food scare). I like going here because of the personable service they provide and it is overall a place that treats customers and their pets so well!

This is getting absolutely ridiculous…read more The owner. Is mad. That she asked me to remove a review. Which. I tried but couldn't find the one she's referring to. And she doesn't answer me on where is it that she's seeing it. Months go by I've been in the store a few times. One time was right after the review I posted. And she clearly said returns are within 30 days. So I had gotten a bag of food and she had "2" pieces of the Stella. And guess what. When I tried to let her know for some reason that particular blend didn't work. Even though my dog eats almost the entire line of Stella. She now says she can't refund. Only store credit. And then tries to tell me that's always been their store policy. She made this up. Because the prior incident with a store staff was regarding refund back to payment type used but was little outside their 30 days... this owner literally makes up rules as she goes along And now? I was there few days ago. Bought up some stuff for my dog. Booked her for a dental cleaning done by 3rd party but it's done on location. They asked for name and info and phone number. I clearly told the girl that I don't take incoming calls the call block will auto reject calls and please text. She clearly wrote that down. And assured me she would not call. Come today's Saturday one day before cleaning there's a missed call. My phone never rang cuz it rejects it. And I googled. To find. It's global calling. The owner now tries to tell me they never email or text and can only call. But since I've had a bad experience with them IN THE PAST she wants to refund the dental cleaning deposit and told me she can re book me elsewhere. Wtf. Are you serious right now. She's got her panties so tied up over nothing. If I was mad at you. Would I of even came in to shop. I'm mad your policies were not clearly stated. I'm mad you changed the rules as you go. To suit what you wanted. Which is to not be able to return. Mind you. I had not abused the return policy. I have returned like "2" items in total. To this store. I buy $300+ at a time and have spent thousands here. So this targeted refusal to serve is really discrimination and nothing else. It's fine. Just give me back my deposit. I don't have to shop at your store. There's many many great stores out there. And they don't change their policies when it suits them. And they make exceptions and understand sometimes some things just happen and it's not like it's ever time we are missing the return window by few weeks. Clearly snobbish and won't last this company.

Staff are always so nice and helpful here. Very knowledgeable about their products and they do a…read morelot of collabs with local businesses. Would like to have a website to look at what's offered there. If there is something you want but not in store, you can always ask the staff and they'll see if they can order it for you. A little bit confused about their relation to the global pet foods website because they told me they order from Anipet so not everything on the global pet foods website can be ordered. Nevertheless it never hurts to try to ask.

Wild at Heart is just the BEST…read more I live in the Tri-City area, so delivery is free (for any purchase amount, I think) which is such a huge convenience. For my first delivery, I wasn't home (my bad!) but the delivery lady was so gracious and waited 15 minutes for me to get home. She also included a bag of free single-ingredient lamb heart treats made locally in Richmond, which my pooch went bonkers for. I ordered her the venison with organ raw blend; she's tried raw mince once before and turned her nose up at it, but she actually loved the venison! Their prices are very agreeable too - a bag of 25-30 chicken necks ran me $6.55 which is WAY cheaper than Bosley's. I'd highly recommend Wild at Heart, even if your pet doesn't eat raw. They carry lots of supplement items like salmon oil, bone broth, mussel powder and slippery elm. Plus they carry single ingredient, nothing added treats which are infinitely healthier than Milk Bones.

I live in Vancouver, where there are many retail locations that sell raw dog food - but I have yet…read moreto find a better place to get fresh frozen raw food for my dog. This business is seriously the best! Reasons I buy from Wild At Heart: * I get free delivery to my doorstep in Vancouver * My orders have always arrived frozen (not thawed in transit), with good pack dates and no freezer burn (fresh!) * They carry the best brands, local and humanely made * Huge variety! It is fun to pick and choose from a better variety than in retail stores * Very down-to-earth and knowledgeable! So far, this is the only place I've found where the person selling raw dog food is humble, and really, really helpful. Advice is given when asked for (not prescriptive, pretentious, or unwanted), and is explained in the most useful and informative way possible, tailored to your needs. One time I asked about a particular supplement I was really interested in, and the owner asked questions about my dog. She helped me realize this expensive item wasn't the best fit for my particular dog's needs, and instead, the cheaper option she also carried was better for his needs. The owner clearly cares 100% about the well being of the animals before all else. So happy this service exists!!!

This is the closest Petsmart to home. The store is located in a strip mall and is smaller than…read moreother locations that I've been to. With that said, it has all the supplies I need for my cat. The staff are always friendly and have often helped me load my cat litter purchases into my car. Highly recommended!

I feel Dan went above and beyond to help our feline family. He took the time to fit both of my cats…read moreinto harnesses. Highly recommend.

New owners ... this place feels more like a money making machine now ...for me it was felt not only…read morein the large price increase but by the owners demeanor .....dogs will notice intention too. Hopefully all goes well for them and they learn to bring some warmth into their business as this is different than owning a stock market portfolio imo.

This is terrible place to take your dog. Facility is basically an empty warehouse where your dog…read moreis left to wander around all day with other stranded dogs. Nothing in the space to engage your dog, You can watch staff on webcams also do literally nothing to engage the dogs. Facility is also highly overpriced compared to competition. Highly recommend not taking your dog to this facility. Multiple better options available.

Great store. Process are pretty much the same as everywhere else. Every 12th or 13th bag of cat…read morefood is free. Friendly staff usually ask after my cat, who I adopted from them. These people love pets.

They wouldn't exchange a brand new harness, even though I didn't have the receipt. It's not as…read morethough I was trying to return something for cash! It's 2023 and there are 1,000,000,000 pet stories that I can shop at. I'll be taking my business elsewhere.

My pup came back happy and tired. She's super excited when Jane comes to get her. Posts great…read morepictures. Really affordable prices. Very knowledgeable in dog behaviour and training. Plus Jane is a super kind person , very easy to work and talk with.

Love Unleashed Hikes, Jane is amazing, have used them for many years. Reliable, honest and very…read moreexperienced with high level of understanding of dogs. Can't recommend enough!