1. Pest Defense Solutions

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Oklahoma City, OK

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Pest Defense Solutions

5.0 (7 reviews)
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3 years ago

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3 years ago

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3 years ago

Landon was professional and helpful. He was interested in doing his job correctly and well.

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2 years ago

Absolutely LOVE Russell. He has the best personality and provides EXCELLENT customer service. Very thankful for him and your service.

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2 years ago

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5 years ago

Thomas serviced our home and he was so nice and very professional. I still haven't seen a bug since we started using PDS.

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7 years ago

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Orkin

Orkin

(17 reviews)

I was concerned after finding several black widows around my house that my newly walking baby would…read moreget bitten. After calling around for rates, Orkin had the best deal. On the phone I was told the first visit was $260 and then it would be $39 each time they came out after that; was told they came out QUARTERLY. Initial visit went well, the agent was kind and listened to our concerns and checked out our problem areas. We didn't see any more spiders. My rating is missing stars due to the fact that communication with this company is terrible! I was being charged monthly $39/mo, the first time I noticed the charge, no one had even come out to spray (I work from home). I guess they come out monthly which is not what I was told by the phone agent when getting a quote, this drastically increased the overall cost. They don't let us know before they come out. I never received a bill, contract, or email receipt until today. I couldn't even log in to my account online because I was never given my account #. Today an agent actually left us a paper invoice and I was able to cancel service. Again when I explained the error in communication, the phone agent who cancelled my service explained the payment and amount of time they come out differently. STEER CLEAR! And if you have to use them, GET A PAPER CONTRACT AND ACCOUNT NUMBER AT THE FIRST VISIT.

I highly recommend looking elsewhere for pest control. Our experience with Orkin has been…read moreincredibly frustrating due to a severe lack of communication and hidden fees. We were originally quoted one price, but they continuously raised the rates and tacked on unmentioned charges. When we tried to resolve this, the office staff--specifically Tori and Jacob (the General Manager and Account Manager)--were completely unprofessional and dishonest about the costs. Furthermore, their "satisfaction guarantee" is completely meaningless. Technicians routinely failed to show up during their scheduled windows. Despite paying them, our rodent and bug issues were never resolved. My husband ultimately had to go to Walmart to buy DIY products just to get the situation under control. We will never use Orkin again. Save your money and find a company that actually delivers on its promises.

Orkin

Orkin

(7 reviews)

I've left a review before, but feel I need to give an update on Orkin Pest Control. They have been…read moreairing commercials, about what they do. Truly False advertisement, my wife have had them for 5 years, before we called to cancel our Terrible Service. They ask for a second chance, my wife informed them this would be their 3rd & final chance. They said they would get a Supervisor to call us, come out to fix the problem. They never called that day, or Ever! Now the reason we Fired them....they charged us 80.00 every other month, to spray inside outside the house. When they first started, besides spraying, they cleaned & sprayed for spiders, other bugs, spent about 30 minutes at our house.But about the last six months or so, they were here for 10 minutes tops. We had a Ant problem, ( ants from last time sprayed, 2 months ago) called them, the guy said he was busy but would try to make it out. Our regular schedule time was 3 weeks out. He never showed up till our regular monthly appointment. 10 minutes he was gone, Ants still a problem. I wouldn't use Orkin At All Ever Again.

Listen!!! Do yourself a favor and do not waste your precious time! Jeremy came out to my home, gave…read morehis spill and stated he would email the quote that day, which was April 13th, 2024. After 4 calls to the office and speaking to him personally once, STILL NO EMAIL with the quote! Keep in mind, that I explained, to everyone, that the situation was dire!!! Spoke to Jessica and she did her best but, there is no way I can recommend this company. I overheard, during the 4th call to the office, this time Jennifer answered (only 2 calls to Jeremy since last Saturday). Jeremy said that he will get it sent out when I can (the rest was unintelligible) "...but the guy keeps calling..."), alluding to my basically pestering him and not allowing him to do his job apparently. Point is that after the home visit, showing the location of the ants and the promises, I still have yet to be serviced! Not sure how gentleman is still employed with such substandard work habits.!!! Totally ridiculous. Their number is 405.330.2929

Pest Defense Solutions - pest_control - Updated November 2026

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