This is a really good dry cleaner. I'm very happy with the service here. Customer service was great, and he did an excellent job on the 5 blazers I brought in. For me, it took about 3 whole days for them to get cleaned, so if you need your stuff done, "now, now now!" This probably isn't the cleaner for you. But I will say, unlike same day cleaners, a lot more care is taken into the cleaning process here. I brought in my favorite off-white blazer, which gets hem and cuff stains really easily just from being worn, and he got them all out with ease. It looks brand new. The ending total was around $30 some, which is more pricy than some cleaners, but for the quality of work, I'll gladly pay a little extra. Overall, this cleaner seems to be maybe a one-man show, but he's good at his work.
The one touch that might bring the customer service over the top is calling the customer when its done. Of course he graciously tells you when it will be done when you drop it off, but a reminder call would be appreciated for people like me who have so many tasks packed into their lives sometimes that they forget the most basic things. Otherwise, I wouldn't change a thing. read more