Had my watch link adjusted to fit my wrist and it took no more than 5-10 minutes to be done. Very…read morenice place and definitely recommend!

If you have old jewelry that needs repair or new jewelry that the clasp broke or something became…read moreloose, or a watch that needs anything from a new battery to new insides, this is the place to go. They do a really nice job and if you're not happy with the repair, they will try to make it better. The prices are what they are; more importantly you'll be able to wear that necklace, bracelet or ring that's been sitting in your draw looking sad and lonely! They also sell previously owned jewelry as well as silver items, some of which is really beautiful. Not open on Saturdays.

Wonderful! Love supporting small businesses because they can provide unique and tailored offerings…read more This store does not disappoint. They have the most interesting, beautiful and one-of-a kind items. The owners are delightful and know their stuff. Wonderful customer service. Great inventory and just a lovely place to shop.

I got a beautiful art deco citrine necklace and ring here. The owner was extremely nice and kind…read morewhen I wanted to take my time to look around. The price point was also exactly what I wanted to spend. A++ highly recommend and I will definitely be going back.

I came here on a sunny, cool spring afternoon in search of a pair of earrings that I could wear…read moreevery day. I've passed Bianca jewelers on several occasions. The diamonds in the window delicately glisten as you walk by, and they invite you to try them on with the subtle whisper of their light. When I finally walked in, I knew this was the place for me. Lisa promptly asked me what I was specifically looking for. Her approach was warm, and she understood that one must find a pair or earrings that feel totally yourself. With Lisa's help, I chose the pearl and emerald stud earrings, a simple, classic piece with a little sparkle. Bianca Jewelers has been in business for over 50 years, and offers more than an opportunity for you to buy jewelry. It helps you find a piece that enhances and reflects your inner beauty. I'm thankful for Lisa's help, and highly recommend this jewelry business.

My husband purchased my wedding band from them two years ago, and the experience was nothing short…read moreof outstanding. I have very thin fingers (size 4.5), and they made me feel completely comfortable while ensuring every necessary adjustment was made to achieve the perfect fit. I recently returned on Monday to have my engagement ring resized, and once again, they exceeded my expectations. They added sizing beads, and the craftsmanship is flawless--the beads perfectly match the rose tone inside my ring. I can't recommend them highly enough

Jimmy really took the time to listen to me and what I was looking for. He proposed options that…read moreboth meet my expectations and my budget. I had a really good experience discussing the ring design. And the result was beyond my expectations and I really love my engagement rings! On top of that Jimmy was able to create the ring in a very short time for me to propose to my fiancé before he was traveling abroad. Thank you again Jimmy. I am glad I put my trust in your hands.

I am finally getting around to write a review of James and Co., which my mother and I stumbled upon…read morein the diamond district when looking for someone to tackle the tricky job of creating a custom ring for a pear-shaped emerald (with a delicate tip) I purchased in Colombia in order to propose to my now-wife. Simply put, Jimmy and his team did a magnificent job with a unique piece--the ring looks amazing, it protects the emerald perfectly, and he provided excellent customer service and what seemed like a very fair price. He wouldn't begin making the ring until I insured it, which showed he truly cared about my satisfaction and his own liability (the mark of a responsible business) and he provided reliable estimates of the time it would take when I would call. I then returned 6 months later to purchase our wedding bands. Once again, he recommended a really beautiful band with tiny diamonds around it to make the emerald ring pop, and set me up with a standard gold band, without upselling us at all. Once again, the customer service was excellent. I found Jimmy to be professional yet personable, and fair and firm in his dealings, which helped me really trust him within an often shady industry. Would highly recommend, especially for a custom job.

Wow! Found my new go-to repair and resize watch place!!…read more George was so sweet. My watch was huge-- he resized it perfectly for me. I was in and out in under 3 minutes. If you're looking for a great place on the UES, 100% go here!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

I chose Roman Malakov among the many diamond jewelers on 47th Street because of their outstanding…read morereputation, seriousness, and the exceptional quality of their pieces. From the very beginning, I felt confident that I was in the best hands. I was personally assisted by Michael Malakov, whose customer service is truly exceptional. After returning to Atlanta, I continued working directly with him to order the diamond studs I had been dreaming of--specific carat size, GIA certification, design details, and all my preferences. Michael guided me through the entire process with professionalism, honesty, and remarkable attention to detail. Today my diamond studs arrived via FedEx, impeccably packaged and absolutely stunning. I am beyond happy--not only with the beauty and quality of the diamonds, but also with the outstanding service and seriousness shown throughout the entire experience. I highly recommend Roman Malakov to anyone seeking world-class jewelry and a flawless buying process. Laura Zabala

For ~15 years, I've had a pair of diamond "huggie" hoop earrings that I rarely take out. While…read morethey're not super high end, they have sentimental value. Image my distress then, when one evening I came home and discovered I'd lost one. I was heartbroken. I filed a claim with my renter's insurance and the adjuster suggested I contact a jeweler to see if they could custom make a match to the remaining earring. I went to the American Gem Society website and saw Roman Malakov Diamonds listed -- their website was full of jewelry that was far more expensive than my earrings. I called them, explained my situation, and asked whether they could give me an estimate to provide my insurance company. The woman I spoke with was so nice and put me at ease. A few days later I took my remaining earring to the store, where I met with Michael. He examined it and took measurements, and a few days later provided me with a quote for a custom match, which I sent to the insurance company. The adjuster called me a few days later to say that the price quoted was actually slightly less than a comparable pair he'd found on Macy*s website, so my claim was approved in full! The adjuster mentioned that he'd called Michael with additional questions about the diamonds and he was impressed with how quickly Michael responded. I took my earring back to Michael so that the custom match could be made. He was very patient with all my questions and explained that the new earring would be very, very close but not exactly the same - which I understood. I had to leave my earring with him so they could make the match. It took about seven weeks, but it was worth the wait. When Michael told me it was ready, I tried to keep my expectations low -- like they would probably be "close enough," but not perfect - so I wouldn't be disappointed. When he brought them out I couldn't have been happier. I looked at them both and correctly guessed which earring was the original (based on a few differences that are mostly only visible when looking at the back of hoop). But when looking at them in my ears, I think they look essentially identical. He told me he chose the diamonds himself to match them (the 4 Cs) as closely as possible to the original. He also polished, steam cleaned, and tightened the hinge on the original earring. Even though my earrings cost a fraction of the jewelry they sell there, I was never made to feel like it was beneath them to work on my earring. I'm so pleased with how the custom earring turned out that I'm having them make a pair of earrings for me using gems from a couple of rings I have that I no longer wear. I definitely recommend them if you need a custom piece of jewelry.

I read reviews before coming here since I was looking for a place to fix a bead bracelet I have…read more And this spot popped up and had a great rating. So I stopped in. When I dropped it off had to waite only an hour, I was expecting to pick it up in a few days and it was only 20.00! I was expecting it to be 40+. I will be back here if I have more jewelry to fix and will spread word about this place if anyone on Upper East is looking to have jewelry fixed.

Was quoted over $150 to repair a necklace for my wife at a high-end jewelry store which will remain…read morenameless. Fixed here in five minutes for $10. Nice guy, cannot recommend highly enough.

I went to Simon to fix a cracked silver bracelet that many jewelers refused to repair for me. Simon…read moresaid he could fix it not only for a low cost but also in less than 24 hours. Happy to wear my bracelet again after it was broken for 4 years. Simon is truly an honest jeweler and I can't recommend him enough!

Forever Simon's definitely my go to for jewelry repair and in the past watch batteries. I don't…read morewear a lot of jewelry and don't wear a watch these days. I still stopped by to talk to Simon yesterday on my way to Target. He's a good man and he is having a hard time because there's no foot traffic in front of the shop. I thought he meant because of Winter and he said no it's all the time now. If you have repairs or you are interested in a small business that sells beautiful jewelry for less this is the man to see. Just look at the reviews. He's been in the neighborhood years! Tell him Marianne on Yelp sent you!