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Perry's Auto Sales

3.3 (4 reviews)

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Shelbyville Chrysler Products

Shelbyville Chrysler Products

(42 reviews)

Recently, while I was out of town for a conference, I noticed my tire pressure getting low. I…read morepulled into the service area of the closest dealership I could find. I have a Toyota, but that didn't matter! The service guy (Adam) was quick to help! He found a nail in my tire and had it quickly patched and me out the door in no time. It was a Friday at 5pm and I knew these guys had to be ready to go home, but they were so kind and helpful.

I want to share my experience with Shelbyville Chrysler so others don't go through the same…read moreheadache. I bought a car from them on June 28, 2025. The listing advertised keyless entry, but when I picked it up, they only gave me one fob -- and it was the wrong one. It doesn't even work for keyless entry, which was a major feature I expected. After the sale, I spoke with their manager and we came to an agreement: I would pay $100, and the dealership would cover the rest of the cost to get the correct key fob. They also agreed to fix the broken panic button on the fob I currently have. This was confirmed over the phone and in text messages. For weeks, I kept following up. They delayed, stalled, and then finally told me they won't honor the agreement -- claiming it wasn't on the "We Owe" form, even though I have written proof of what was promised. They now want me to pay out of pocket for their mistake. At this point, I'm filing formal complaints with the BBB and Attorney General. I just want to warn others: be very careful with this dealership. Get everything in writing before you sign, because promises made afterward may be ignored.

Perry's Auto Sales - usedcardealers - Updated May 2026

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