Really great customer service and fast response…read more I left a message on their machine and was called back within 15-30 minutes. My questions were answered thoroughly, clearly and honestly. At the end of the conversation we decided it was not a good fit due to my time frame but I appreciated all their help and recommendations and will definitely seek their assistance on future projects due to the positive, thorough approach they took.

3 months ago I called for service, they called and said someone was on the way out to preform the…read morework- today they showed up. Company is a joke - the guys who showed up today spent 7 min doing the job. I called back and they sent two guys out to do the job correctly. While these guys were at my home 2 neighbours stopped by to say they had used these guys and they did a crap job. Five minutes later, I got another call from another neighbour on another block that said virtually the same thing. Do yourself a favour and stay far away as you can from these guys they absolutely stink the place up. I think they pray on the elderly not thinking that somebody's gonna get up on a ladder to check to see if they've actually cleaned the gutters or not. What a bunch of slugs.

Reached out for a quote to get our gutters cleaned and to take care of a minor siding issue…read more Received a lightning fast quote and response. Was easy to get an appointment set up, and John's communication was excellent (even if mine wasn't)! John was prompt, took care of everything, did an amazing job, cleaned up everything, and was true to the quote! Everything was handled through the app which was incredibly helpful for someone with a busy schedule! Highly recommend, phenomenal value, and we'll be reaching out again next year!

He came right on time. He was very thorough. He moved the patio furniture off the patio so as not…read moreto get it wet when he power washed.

I call for estimate and repair of leaking skylight.i want a estimate this was number 2.i brought up…read moremy questions concerns about the roof repair.the person didn't really listen to me he answers was just getting information for the new roofand or just replace the leaking skylight.it was like he didn't want to engage in a real conversation. I had questions from the first estimate and the guy ask what company. I didn't like that.i was up front to all 3 companies that I wanted 3 estimate before I did choose. So at the end he said they would send the estimate out and did i want him to tarp cover the skylight .we were going to get heavy rain the next day .I said yes but he said that 250 today .I was desperate so I paid for a 5 minute job .I regret saying yes.it was excessively expensive. The 3rd contractor came out said we didn't need a new roof give us a quote problem resolved. 3 rd contractor couldn't believe that they charge 250 for a tarp job.and this roofing contractor the financial half done and the financial company they use over 12 percent interest. I regret i ever call this company. I did file a review with the bbb. If you deal with this company have someone with you that understand construction.

Outstanding job. Everything was done according to plan. Jason and the staff did a great job.read more

Great team. Great work. Great price…read more They were honest with me about the work that I actually needed done - nothing more. Our gutters are very hard to access & they took on the challenge. Very fair price. Good communication. Quality work. Will absolutely hire them again.

Professional prompt from start to finish on gutter replacement and cleanup ! Would Recommendread more

We contracted Klaus Roofing for some roof, flashing, and gutter problems we had on our home. The…read morepricing was considered good for what we were getting, or at least was considered a good price at time of contract signing. The crew that showed up at our property was David (Site Supervisor) and Ricky the head of the "crew". During the initial inspection we were told that a supervisor/Project Mgr. would be onsite all of the time the crew was there, and we later found out this is NOT the case. The crew to me seemed very disorganized and did things haphazardly with little to no safety in mind. We were told at the inspection that they would be picking up after each day and running a magnet for screws, nails, and sharp items. We NEVER saw that happen and there was very little effort in picking up after themselves each day! We presented a sandwich bag full of sharp items such as screws and nails to David, David told my wife he was going to issue her a gift card, but that never happened! The job was supposed to be a 2-3-day job and became somewhat of a nightmare that lasted 11 weeks. Initially they were finished on 8/13/2024, which there were many problems that not only myself recognized being in the project management business, but my wife also picked up on. There was a list of notable issues to be fixed that should have been caught during install. Most of the issues were bent or wavy metal on the facia boards and the way they terminated the metal at the ends was below standard and what I called "sloppy". Other issues included terminating soffit vinyl into an existing painted, crown molding that not only looked bad, but also presented as a future maintenance issue. Also, soffit vinyl was loose in many areas and still is. The crew came back to fix the issues and in doing so created other issues and damage to newer house siding vinyl installed. During installing the facia covering they found areas that the facia board needed to be replaced. I gave them the green light to replace the damaged facia boards, and this was a huge mistake on my end as the facia board that was replaced was found to be installed incorrectly later due to the metal NOT fitting on the facia board. They corrected most of the issues and the damage they did to our siding, but as they corrected, they made more problems with bent and dented metal on the facia boards and some of the soffits were pitched in a weird angle and didn't look right, which is why they were back on 10/22, but as they tried to fix the "weird angle" on the soffit they cut the rake board to shreds with an oscillating cutting tool (see attached pic of damage to the rake board). Also, on 10/22 we showed David a few of the areas that needed caulk, missing metal, and an area in the rear that the metal was bent (hammer blows) and the drip edge was bent up, which he admitted to placing nails in the drip edge to "hold it down". When David showed Ricky the dented facia metal, he became angry and said "f**k this" and walked away, I showed the issues to David and he told Ricky to go ahead and replace the metal, but Ricky was very apprehensive about replacing that facia metal because they had placed nails into the drip edge and bent it up and there was no way of making that right without replacing the drip edge and the facia metal! So, the final "nail in the coffin", no pun intended was from them to give us $200 off - WOW after all the time I had to take off from work at over $400 per day and the issues to deal with! We took the $200 off due to the fact we didn't want any more damage to our home and to end this escapade! I would not do business with Klaus again and the reason I gave 2 stars as some things were done correclty - gutters were installed correclty and all the roof and flashing work was done well, but due to the problems encountered with the facia metal and soffit I would not use them again!

I just had my roof replaced a few days ago and everything seemed above board until the old shingles…read morewere removed!!! I had a bid around $10K for the roof replacement with a side note that an additional charge of $65 per board would be required if there was any damaged wood. I was told I need a whole new roof deck because there were 1/2" gaps between the existing roof deck, no mention of any damaged wood. It's now my understanding the 1/2" gaps are not uncommon. The additional charge was $3,750, which is a 38% upcharge to my bid. I don't understand how this is legal or ethical. Certainly, that kind of issue could have been identified prior to the day of installation with a simple attic inspection. Although the workmanship was great, this has left a sour impression for me. Unless you are roofing savvy, which I am not, these are the gotchas that can create a volatile situation. This type of last-minute upcharge is what give the contractor industry a bad name. Shame on you, Kraus Roofing!!!

This company came to my house, without ladders, to give me a price on installing a gutter diverter…read more He used a drone, took a couple of pictures, then proceeded to tell me I didn't need a diverter - even though 4 other companies had agreed that was the solution - then tried to sell me a leaf filter-like system for thousands of dollars. RUN!

From the owner: Roofing and Gutter service providing quick turn around for residential and commercial projects. We…read morestrive to give you the best deals and savings along with top quality USA-made products and excellent customer service, satisfaction guaranteed. Serving the Southwestern Ohio & Cincinnati Tri-State Area. Local family owned and veteran operated.

I had some bad storm damage a couple years ago.... My insurance was jerkin me around not wanting to…read morepay it. Bone Dry stepped in and took over the fight with my insurance repeatedly contacting them, providing arguments and proof of why it should be covered.... Long story short, I ended up getting both my home AND my detached garage fully covered. I'm so very thankful to Bonedry for taking on the stressfull handling of my claim making sure my coverage was honored as it should be! My roof looks beautiful and I would recommend Bone Dry to anyone and use them again should I ever have the need! A++++! Ohh... And both roofs were replaced within a single day! Phenomenal!

Had a few roof leaks, needed repairs quickly. Process went smoothly. Very professional from the…read moreinspection, quote, finance and work. Would highly recommend. Cleaned up all debris.

Due to improper installation we now have to replace the soffits. The gutter covers were installed…read moreto high which created a gap for water to run behind the gutters. This gutter choice has continued to be headache. This is not what we were promised

Ice and water running over outside of gutter onto walkway and foundation . 4000 dollars is a lot of…read moremoney for the mess i got . A shovel doesn't work on the ice build up you have wait for warm temp to finally break the ice loose remove

This company installed my roof in 2023, and it has never gone a full year without leaking. I've…read moredealt with multiple leaks every single year since the installation. A new roof should not fail like this. They also broke one of my windows during the job (they reimbursed me, but that doesn't excuse the carelessness). Last year, instead of fixing the root cause of the leaks, I was told they wouldn't "keep coming out" whenever it leaked. That is not a solution and not acceptable workmanship. I paid good money for a roof that was supposed to be done right the first time. Repeated leaks, repeated repairs, and no permanent fix show a lack of professionalism and accountability. This has been stressful, time-consuming, and disappointing. I would not recommend this company to anyone looking for quality roofing work.

I can't say enough good things about this company! From the person answering the phone to the…read moreknowledgeable sales rep (Jesse Blaine) to the crew putting on the roof. They helped me understand the process with my insurance company and made it so easy. I even had somebody meet me at the bank to save me the trip to the office to drop off a check to speed up the process. The roof looks great. The crew cleaned up everything. Not a stray shingle anywhere. I couldn't be more pleased. Do yourself a favor and call this company for a quote. You won't be disappointed!