great customer service by abigail benjamin! she came back with great quotes for my landlord…read moreinsurance!!

Awful service! I would not recommend using them at all. Waiting over 2 weeks for a refund check and…read moreno one at their office will help. All I got was wait another 2 weeks. Just terrible service.

If you want an agent, that gives you one quote- but that's not the actual policy that you get until…read moreyou get into an accident and find out what he's done. On top of it, you have to end up paying a little under $400 out-of-pocket for the rental because of his lies And on top of it is somehow ALWAYS on vacation never returns your calls, and no one else at his office can help you while he's on vacation. Eugene Ramos is your guy. How he has an office of his own is beyond me because he can't even delegate authority to anybody else in the office to get things accomplished, while he is on his vacations.

I have been with this insurance agent for a lot of years. He had no interest in retaining my…read morebusiness. What happened was that I had my credit card stolen so I called his office just like all the services that I use my card with and gave his assistant "Mia" my new card number to continue my service with him and his office for automatic payments. Three months go by and I get a certified letter in the mail from the DMV that I don't have insurance? I call him up to find out what happened? He starts by telling me that I'm in a lot of trouble and that I will have to pay thousands of dollars for each car. I asked him what happened to the new card I gave his assistant to process payments? He did admit that they have the new card but "I" never authorized them to continue payments! Really? So I just called them up to give them my new credit card and I asked if there was more that I could do and she said no..... so here we are. No insurance for me without knowing? So if I wasn't making payments and they received new information on a credit card wouldn't they want to call me up and find out what happened? Like ask questions "are you unhappy with your service "? "Did you go through a new insurance?" "I would hate to lose your business! Is there anything we can do to make your experience a more better one"? Yeah, none of the those! I was actually willingly wanted to stay with State Farm but no he kept hanging up on me. He claims that we get "disconnected" yeah, sure! So I went into another office of state farm and they could care less about my situation and told me that I needed to resolve the situation through Eugene! How, when he doesn't want anything to do with me! They said they couldn't do a trace back to keep me insured. Ok, so I went to free way insurance and they did do a trace back. So if one insurance company can do a trace back then any insurance company can do it. State Farm agents just don't want to do it. Congratulations Eugene in being foolish in all your experience in being an agent for so many years. I'm looking at all the other reviews on here and they are spot on with my experience with you! And, for the ones that you are giving you props and good reviews. You can tell that these people were paid to do a nice review. I'll be filing a complaint through State Farm corporate and to the DOI. Eat it Eugene

I was with Alliance Insurance Agency for 3 years. In the beginning, the experience was good. I'm…read morenot saying they necessarily did anything wrong initially; however, over time I became increasingly uncomfortable with the lack of transparency. I was repeatedly told that the policy I had was the cheapest available based on my Hyundai, despite the fact that I'm in my mid-40s, have good credit, and have no accidents or tickets. I was also told the rate was low because the company does not insure anyone under 25--information that doesn't apply to me. Last month, I received my January renewal and was informed my monthly premium would increase by $102. That increase would have made my auto insurance payment higher than my car payment, which is unacceptable to me. When I contacted my broker and asked her to quote Progressive and a few other carriers, I also did my own research. I discovered that going directly through Progressive was significantly cheaper. In fact, the quote I received on my own was $1,649 less for the 6 month renewal than what I was being quoted through the broker. I understand that insurance agencies are businesses, but that level of difference is hard to justify. For that reason, I chose to move on. Paying an additional $102 per month--especially when far better options exist--was simply not something I was willing to accept. I recommend doing your own research as well to compare especially with the economy.

Zero issues with this company, everyone I've spoken to on the phone has been more than kind and…read morehelpful. Called to renew (and bundle) my home and auto and they helped me get a decent quote. Made the whole process really easy honestly. Communication by text is a really nice option too, so that's a bonus.

Been a progressive customer for ten years or so, six motorcycle and auto policies. Been pretty…read morehappy until I had a claim - then a bureaucratic nightmare. Was told to drop vehicle off at body shop, body shop did estimate that day (Monday) and submitted to Progressive's portal. Was asked for photos - submitted. Called claim reps repeatedly- one on vacation, one has full voice mail. No approval to body shop for work Escalated to claim supervisor - on vacation. Transferred to Resolution Specialist - he spoke so quickly he was almost unintelligible, said needed estimate, and transferred me to body shop without ever listening to anything I tried to say. Called back and was transferred to Claims Manager - got voice mail. Have left numerous messages, called numerous times over four days and have gotten zero response from anyone with any authority as to status of claim approval. Note that this is for a claim of less than $1000 once my deductible is applied. God help me if it was a serious claim. Apparently Progressive let's personnel hide behind voice mail, doesn't coordinate vacation coverage, finally got a call back around noon on Friday - estimate process was finally explained and was told vehicle should have remained available while they worked through their process - given the stock low staffing, unexpected heavy workload excuse that has become a stock response to customer complaints. All in all a five day (so far) ball drop that was easily avoidable Friday Afternoon the Progressive estimator called to say that they had received and reviewed the estimate and had called to authorize repairs - so moved up from one to three stars - still a convoluted process that's in sufficiently staffed but at least it's now moving forward

I paid extra formy wrapped car and when it came down to paying out my claim.They said it doesn't…read morematter , they're not going to pay it. My rims as well don't go to progressive flow.Doesn't know that the robbing their customers stay away. Not to mention , they lie to you over the phone shame on this

Nick Sage and his staff are top-level. They care tremendously about their clients, and the way…read morethat they run their agency. I would highly recommend them for all things related to insurance. And the place is beautiful too! Keep it up guys and gals! -Christian, Henderson NV

Needed a quote on specific insurance and this location was excellent! I spoke with Andre V and he…read moremade everything simple and was very informative which made my decision that much easier. Andre was able to get me a great quote so if you're looking for insurance, I highly recommend him!

Evelyn has been amazing, She's great on what she do,…read more when I need help with my insurance she takes good care of my policy. I only wish that there's was more people like her in this earth!! She professional all the way! Levar is lucky to have her..

Love this agency. Levar is easily accessible and has an awesome staff of knowledgeable people who…read moreare caring and helpful.

While trying to navigate the hell that is health insurance, I stumbled upon Young Insurance Brokers…read moreand Rob Young (the owner). I was confused about lots of things and Rob spent quite a bit of time helping me. He explained how things work and the different kinds of coverage and really helped me get educated about what I needed. I wanted to purchase my insurance from Rob because he spent so much time with me, however the best plan for me turned out to be one that doesn't pay commissions. Despite that, Rob still helped me with information, phone numbers, etc., even though there was literally nothing in it for him! As soon as I need other insurance, I will be going back to Young Insurance Brokers. It's rare to experience excellent customer service, but with Rob I got great customer service even though I wasn't even a customer!

I have known Robert for several years and he has always worked very hard to make sure his customers…read moreare taken care of and covered effectively and at a fair price. I highly recommend him to any of my friends for their insurance needs.

I have been working with Steve and Centurion Insurance since 2014 and I can't tell you how much of…read morea relief it is to work with people you can trust and count on. Anytime I have questions about my policies, life changes, even if I just want to see if there is a better deal for me, I can just send an email to Steve and he gets back to me within hours every time. He lays out my options, explains everything there is to know, and only has me come into the office in person when I need to. He makes it a point to know me - not as just a customer - but as a person. I definitely recommend Centurion and Steve is the man!

Since they opened around 20 years ago I have used Centurion Insurance Services for all my insurance…read moreneeds. As a broker with access to multiply insurance providers they have constantly been able to provided me with the lowest premiums from high quality companies. Many times I have shopped for better rates on my own and have never been able to match their prices. I have never went more than a couple hours for a response to my emails or phone messages. This is a top company with a proven record for top quality products and unmatched customer service.

Robert took the time to understand all of my needs instead of just trying to sell me a policy…read more That's what sets him apart from the others. He cares about his clients. He always responds right away and makes himself available any time of the day! It's so nice having an agent who can take care of all of my insurance needs (life, home and auto)!

From the owner: You deserve excellent service and insurance options that work for you. As a company with a…read morelongstanding history, we know what it takes to help our clients when they need it the most. I was born and raised in Las Vegas and have a passion for serving my local community!