Booked my first appointment with Dr. Choi for x-rays and a cleaning…read more Booking was very easy to make online. Filled the paperwork online as well. Showed up right at my appointment time. They took me in within 2 minutes. The whole staff was very friendly and the facility is kept clean and cool. Dr. Choi went over my X-rays, his dental hygienist did my cleaning, I paid, and I was done. Without insurance, I only paid 130$. I've paid 150$ where I went before and that's without X-rays. Very fair pricing and great experience. I highly recommend it.

ive been using Dr Choi sense he first opened several years ago and at 79 he's recommended and was…read morehonest with the prognosis on some of my cavities. they were near a root and might required a root canal and he's even pulled one that was painful. Mostly the price is lower then my wife's and previous dentist and he fast and lets me know what could happen after filling a deep cavity. I appreciate his honesty. cleaning is now 80 plus X-ray, cavities 150 fast and professional

I came in after a long weekend and they got to the root of the issue quickly. All the staff was…read moregreat and the dentist I worked with was very sweet! The office looked clean and I made this my primary dentist. Root canal experience was very good.

I felt pressured into getting a root canal and crown, and I really regret it. The crown's color…read morematch is way off due to the staining applied. I was told that fixing the color would require shaving down more of my natural tooth and repeating the procedure again which was very traumatic for me. I am very disappointed with the result and the overall experience.

I am writing this review a bit late. Now that I have moved away from the area, I really miss Dr…read more Suarez, Grace, and the staff there. Although there were a couple of times that I had to wait, they were always so kind. They would try to accommodate so many patients and I can understand why they were so busy. They did not try to upsell me and always giving me advice on what should be done and what can wait. They seem to genuinely care for their patients and squeezed me in when I had horrible tooth pain and had to get a root canal. I had been going there for nearly 10 years. I wish they weren't so far or I would have stayed with them.

I am currently disabled, and this was supposed to be my first visit. I called the day before to…read moreconfirm that they accepted my insurance and provided my personal information. When I arrived, they told me they needed to look into my insurance, which took over an hour. Throughout that time, the staff could see that I was using a cane and standing because I was unable to sit comfortably. After finally calling me in, they told me I needed X-rays for legal reasons, which required me to sit down. When I explained that I couldn't, they told me I would have to reschedule. This should have been communicated to me from the beginning instead of wasting over an hour of my time. The lack of communication and consideration for my situation made this a very frustrating first experience.

My husband showed up for his scheduled appointment today. Apparently the office closed. We didn't…read moreget any advance warning. I hope the Dr. Kim and everyone working there is okay. I'm not to sure why an office would close so abruptly and patients wouldn't be given an option to transfer our records, but a new office is under construction there and we cannot find any information about if his office moved.

It's been about five months since I first visited this dental office and I've already referred a…read morefew friends to this clinic. The doctors here were very knowledgeable and took their time with me. The staff were kind and helpful. It's rare to meet providers who have the patients' best interest at heart, but I find that to be true here.

I've been here twice and I am content with my overall experience. The process does take a lot…read morelonger so plan to spend several hours here but Dr. Ruchita has taken very good care of me. I have been terrified of dentists in the past and had some shitty work done by private dentist who I've paid too much only to have their work redone properly by students here. I have been patient and they have been more than nice, making sure I'm okay and making sure I'm properly numb before anything. Dr. Ruchita has every step verified by her professor and he gives feedback and helps out when needed which makes me feel better and more confident the work she is doing is good. The pricing is also great, I am paying about 1/4th the price or less of what I would have payed at a private dentist and rolled my chances the work was good. I am happy with the experience, quality of work done, and pricing overall. Honestly my best experience in a dental office. Thank you, Dr. Ruchita Shah!

I was injured by 2 students at western U. They don't know how to handle drill. Stay away! I came…read morehere for a straight forward procedure and they destroyed my tooth. They didn't not numb me well and they drilled a huge hole in my tooth trying to access nerve they perforated 3 times during and there was lack of supervision. They don't stop drilling when you tell them it hurts. I ended up going to specialist to fix what their destruction.My tooth was completely drilled by them. 80 percent of my tooth , the supervising dentist walked away during the root canal and came back when student had already drilled too far. I ended up with swollen face the Nxt day with hematoma and trismus, it was a 2 surface filling to begin with with easy canal access, the image I will upload will show you the injury they caused. They changes provided in the middle of surgery after they perforated , they are more concerned with there student check off then actually fixing your tooth. Dentistry is a hands on skill they should be better trained before attempting to work on real people not Dexter.

Came in for the first time for a dental cleaning. I actually came in earlier than my initial…read moreappointment time where Dr. Armen phone called me letting me know there was a timeslot earlier in the day. The staff here is very homey and friendly which made the experience all the more enjoyable. Communication felt very open, akin to a friend get-together. Upon inspection of my teeth, Dr. Armen suggested that I treat the gingivitis around my gums. I hadn't gotten my teeth professionally cleaned in a while so I knew my teeth weren't in the best condition. He laid out different cleaning options for me, which I really appreciated. It's nice to have that transparency, both procedure and cost, communicated to the patient. The dental cleaning was done very well with Dr. Armen's expertise and my teeth felt refreshed and relieved. Thank you Dental Clinic for the pleasant experience and I will most definitely be back for regular dental cleaning!

Not only did a have to wait an extra 40 Mins because a walk…read morein came and they knew it would be an easy money grab but the dentist was too good to talk to me only seen his assistant. They quoted me over $6,800 for crown replacement predicted my insurance would only pay so much lied and said my tooth is decaying and in needs to replace the cavity w crowns!! Went to western dental paid $600 out of pocket w insurance for filling I got a cleaning right away didn't need to wait 6 weeks just to waste my time. They are all about profit and think of ways of telling patient to get on a payment plan to pay over 6k for a job that's not needed they mis quoted me thinking I wouldn't get a second opinion. Don't come here they will rob you blind w a smile. I Would give ZERO stars if I could

I suffer from severe health anxiety especially dental. I have experienced pretty bad dental trauma…read morein the past. So I avoid going at all cost. My teeth are a mess because of it. I'm so embarrassed to even smile. My anxiety is finally better so I looking for a reputable dentist in the area. Based on all their great reviews, I made an appointment. Dr, Choi is so kind and professional! He didn't shame me, if anything he showed me grace and empathy. He put my anxiety at ease. The dental office is so modern and clean. The staff is warm and welcoming. As the procedure began i felt no pain: just a little over pressure which was to be expected. I'm excited to start my dental health journey with Prizm. Also, at no point was the dr pushy or upselling services. He focused on what needed immediate care, and we'll go from there. Little by little. Thank you Dr Choi!

I went in on a referral and the dental crew did not disappoint. The staff are friendly,…read moreknowledgeable and they don't try to up sell you anything you don't need. The most up to date state of the art x-ray equipment and even laser treatment for your gums. Quality care and friendly service. I will be back again.

I honestly couldn't have asked for a better experience for my first visit! Lalo and Christine were…read moreabsolutely wonderful and made me feel so safe, comfortable, and welcomed from the moment I walked in. They were both so kind, patient, and caring, and I truly felt like I was in good hands the entire time. I've never really looked forward to going to the dentist, but after this experience, I can genuinely say that I'm actually looking forward to my future visits! Lalo and Christine took such great care of me and made what could have been a stressful experience feel so easy and reassuring. I'm so grateful for how wonderful they were and for making me feel so comfortable. Thank you, Lalo and Christine, for making my first visit such a positive and memorable experience! I'm so happy I found this dental office and would absolutely recommend them to anyone.

Christina and her staff are amazing! I never loved a visit to the dentist but today I went with my…read moredaughter and Javi gave me the most pleasant experience, he was gentle and patient. Be back in 6 months :)

From the moment I was greeted by the lovely Ms. Rosie, her smile reassured me that I would be in…read moregood hands because she sensed my hesitation and went above and beyond to ensure my visit and experience would be comforting. She not only assisted me with my paperwork but continually eased my fear with her patience and knowledge. Rosie's professionalism, attention to detail, and mannerism reflects the mission of this dentistry because it was evident in the staff as I observed each member perform their duties with such grace and pride, that I knew I was in the right place. Finally, all I can say about Dr. Nguyen, as he explained my treatment plan with the thoroughness of a father teaching his son to ride a bike, that I was committed to Pomona Valley Dental because they gained my trust and my business. Pomona Valley Dental is a family that makes it their priority to ensure your experience is rewarded with professionalism, attention to detail, and superb customer service.

I found my forever dentist. He is amazing at what he does, very friendly always happy makes you…read morefeel at ease. You feel 0 pain I promise! And the staff omg every single person there is so sweet and caring. Please choose Dr Nguyen you will NOT regret it!! Thank you Pomona Valley Dental!

I've come to this office for a few years now and I can really appreciate how this office does…read morebusiness with their patients. I, like I'm sure many, hate the idea of seeing a dentist because of the pain, the drill sounds and all the usual stress points. However Pomona Dental Group is a dental office that makes me feel comfortable from start to finish. Doctor is easy to talk to, really down to earth and I feel like knows how people view visits in general so he talks to you in such a manner that takes that into mind. When he's discussing treatment or process, it's very straightforward and no bs of any kind and ensures you know why the recommendations are as such. The overall staff in that facility all seem to be on the same wavelength too because everyone just seems in a good mood. My shutouts to the two hygienists I worked with the last two visits. I unfortunately cannot remember who the first from my previous visit was, but I definitely remember Reina. Reina is such a sweetheart and besides being an open book with conversation, knows how to handle dental cleaning and prep work with causing you the least amount of pain. She is vigilant in ensuring you are comfortable and if you have any particular sensitivity she is on top of it. I recommend this facility highly. The building itself from the outside may look unassuming but you'll be well taken care of once inside.

I personally have a fear of dentists and needles, and this office truly made me feel comfortable…read moreduring my first root canal. Dr. Rivas and Suzie were absolutely amazing. They explained the process clearly and worked together so well -- the communication was great and they made sure I felt safe the entire time. I even asked Suzie, the dental assistant, to hold my hand during the injections, and she did without hesitation. I was so appreciative because I honestly don't think I would've been able to get through it otherwise. They knew I was nervous, especially since it was my first root canal, and they even played music to lighten the mood, which helped a lot. I genuinely recommend them. This work was done within the last few months. More recently, I also had my wisdom teeth removed. I didn't catch the dental assistant's name, but she was confident, comforting, and really knew what she was doing. I asked her to hold my hand as well, and again, she didn't hesitate -- which I was soooo thankful for. The doctor, Dr. Zaki, was AMAZING. Truly 10/10. He was so quick and gentle that I originally planned to only remove three teeth, but he worked so efficiently that I ended up having him take out the last one too. I highly recommend this office. They made every experience comfortable, fast, and as stress-free as possible -- especially for someone with dental anxiety like me.