On 2/11/2025, I dropped off my vehicle via tow truck. I showed up and talked with the shop about…read morewhat we felt the issue was with my car and that I had the part. I then received a call that stated I had purchased the wrong part, and they were ordering a new one - Great. The correct part was ordered, which was delayed because of a snow storm. They get the part, and go to put it in, finding that the lower radiator hose was actually not the issue, but it was the upper radiator hose. Ok, great let's fix it. They ordered it and again we waited. A few days passed and no word. I called and asked what was going on. Now, it is not the hoses, but the water pump housing is leaking. So we order that part. We waited. No calls from them, so I called again. Then, I'm told they got the water pump housing in, did another pressure test and there is a leak in the radiator itself. So yes, now we have to order that and get it installed. (Mind you when the first hose was reported to not be the issue I was told it was not installed). Finally my car is ready. I go to pick it up, and I question the first hose being installed still. After a lot of back and forth, I just said forget it and paid for the work. But not one time did they make the effort to call me first, not one time did I know what was going on. Then, I get told they did an oil change - not sure why because I didn't ask for it - and charged me $132 for an oil change, which I could have had done up the street for $54. Then I am told there is no gas in the car and that the battery is weak. I said I never had issues with the battery before I came. Well after coming home and my car sitting for one day, we have to replace the battery. As we replace it, we see that is was obviously not the battery we had and was one that someone attempted to cover up that they had done some battery work. Funny thing is I knew something had been done because all of my setting in my car were gone. They had my car for 1 month, I paid over $2400 to get it back, not including the 4 weeks of rental, and now a $200 battery. The lack of accountability is astonishing because I said something about the lack of communication and it was brushed off. Their billboard says Small Town Feel Big time service or something like that. Negative. A small town company should have much better service, they are not that busy that a call to me wasn't made. So they may be good at doing something quick, but most shops are going to run that pressure test prior to replacing anything and not just replace part after part after part. I called another shop and was advised that when the pressure test is done it gives the indication of where all leaks are, not just one at a time. So was this done to inflate my bill? Who knows. I do know I won't be back and I will use the best part of living in a small town - everyone will know everything. Price gouging, lack of customer service, switching out batteries, just not a good look. BBB and licensing bureau will be notified.

If I could give the owners and staff at Calibrated Auto and Diesel Repair a 100 star rating I so…read morewould. My uncle and I were there Wednesday, May 31, 2023. We had just traveled from Kansas to North Carolina which was a good 16 hours of driving. That was when we discovered that our brakes on my uncles' Ford Edge were going out. Being from out of town and not knowing where to go when you are having car problems can be very nerve wracking. But, heard about Calibrated Auto and gave them a call. One of the sweetest gals I have ever met answered the phone that morning and had us come in right then. After visiting with Kathy and explaining our situation she went straight back to the guys in the back and they pulled the car in right then. She had offered to take us back to the hotel that we had stayed in the night before but we had already checked out. And at that revelation, Kathy offered up her OWN CAR to use if we needed to go somewhere. Who does that?! Especially to a complete stranger!! We stayed and visited with Kathy the entire time and never felt like we were in the way or a bother! After a good solid 3 hours, they had us up and running again! The entire crew there will never know how appreciative my uncle and I are for getting us in at the last minute and making us feel so welcome and allowing us to get back home safe. *I hope you all enjoyed the donuts!*

When I purchased my polaris (couple years ago) they delivered it to my house. It was not a long…read moreprocess, they were kind and helpful. Today is Saturday and they close at 3pm. My wife broke the polaris and they were very knowledgeable about what I told them she did. They offered to come pick it up next week, great customer service. I was able to get a trailer and load it and I brought it to them at 2:50pm. They were super friendly about it and I had called a few times. I highly recommend them. They're professional, friendly and helpful.

Edenton Motors was the best!! Friendly staff, helpful people, and willingness to go above & beyond!read more

Friendly service and a great selection. This GM dealer really rolls out the red carpet, with…read morefriendly assistance and great prices. Everyone is always happy everytime I come in here.

I was rear ended by another vehicle and my insurance sent me to Elizabeth City GMC Collision…read morecenter, and I'm glad they did. Every one there was great. they had me fixed up and back on the road in no time. They even had a vehicle for me to drive while they had my Cadillac. Top notch all the way. I would definitely recommend them to my friends and family.

Avoid this place. They lie straight to your face. Told them I was just browsing and did not want…read morethem to run my information. Today I look and there's not one but 3 hard pulls on my credit.. absolute lying POS finance people.

Great people , I bought 2 cars from them and they treated me very well and were very transparent…read morewith me, car even had a little issue after I bought it and they still fixed it for me even though they didn't have too! Thanks again Wise motors !

We wasted 2 hours today to go look at 2 cars that they had both of them had to be jumped started…read morebecause they've been sitting so long one of the 370z had to have the tires pump up and the tires were in so bad of condition we couldn't even test drive it. Both of the cars were for sale at above excellent condition book value but both had Cosmetic damage And when I asked about the titles he (Rob) told me that both had salvage titles. This place is selling crap vehicles and I highly recommend not buying anything from them. The only reason we went there was because of the 2 Nissan 370z's.

I cannot say enough about the kindness I received from the sales staff, Mike G. is excellent and…read morewent over every detail of the SUV and Adam answered questions that I had about my new Tucson. I returned several days later about a question and Mike G. was right there with the answers ...THANK YOU SO MUCH!

I went in looking to buy a used car... and WOW!!!! Staff…read morewere extremely helpful with any issues. JENNIFER, IS THE BEST!! I honestly couldn't have asked for a better sales person. Not only did she go ABOVE and BEYOND, but she made me feel comfortable. Her and Steve working together to make sure I was able to leave with the best deal possible. I left with a beautiful Hyundai hybrid all thanks to them and the Lord. I say if you are looking to buy RUN to them for sure!

Recently purchased a new 2025 Ridgeline. I live an hour north in Chesapeake, and conducted all…read morepurchase details/negotiations online with ease. I appreciated this! Vehicle delivery was ok, could have been much better. My new Ridgeline was not ready for me when I arrived despite the dealer knowing I was coming. I had to wait several hours for them to clean the car as they had been storing it under trees that... shed debris. Interior was pristine except the dash panel around the gear selector. This was sticky for some reason and dealer could not remedy. A new part was ordered. I will follow up this review after installation of new part this week.

My experience at this location was perfect from the first inquiry to the day of close of sale. The…read morecar purchase was seamless. This was mainly due to KJ Clarke. I was treated with patience and respect during every conversation, I was never pushed or pressured. It was truly stress free. Plus all employees I encountered seemed very confident and great at their jobs. Every aspect of sale was smooth and straightforward. After searching nearby everywhere , long distances, and online for the lowest price, I was offered the best, by far, deal around for my specific vehicle. In addition, KJ and team are more than fair... especially with all recent market adjustments involving cars.. everyone I spoke to at this location was top notch and very personable and customer focused. I highly recommend this Exceptional highly skilled team. Just like a dream.... So So Thankful.!!!

Would never recommend and would encourage people to never use them! They completely ruined my…read moremother's car, let the technician take home her car to his home in Elizabeth city while the shop is in Grandy, and added 100miles on the "test drive". It took over a month to get the car back and luckily we had the vehicle looked at prior to bringing it here because we have a strong lawsuit for something they did. And tried to blame it on "secondary issue" as if they weren't responsible.

I needed an oil change on the day I was leaving the OBX this past Monday, so I contacted Wilson…read moreBros., based on other positive reviews, to see if they could accommodate me last minute. The main technician there that day, Paul, was able to fit me in at the time I requested, fairly late in the day. When I arrived, he was very professional and courteous. He had one of the mechanics there immediately start work on my car. The mechanic was fairly young, but clearly took pride in his work. Although it was past the time he was supposed to be off, he took his time and made sure he did it right. He also checked the tire pressure, at my request. An oil change is not that big of a deal and it is not a glamorous set-up at their shop, but I had a very good experience with them, which is more important to me than anything. I recommend trying their services, if you need work done on your car.