Hello, I just left Western Dental in Perris after having a Root Canal. And I wanted to extend my…read moresincere gratitude to the whole staff. Especially, to Dr. Neelu who help me allay any fears during the procedure. She is pleasant, professional, knowledgeable and possesses strong hands with a soft touch. Thank you again for making my visit & experience seamless & pain free!!! Sincerely, V. Tamborero (Content patien of Record)

I scheduled an appointment for 2 wasn't called into the back until 3. They started working 3:10…read morewhat's the hold up. I don't know if the dentist felt some way because she processed to scrap and cut my gums trying to rush with my cleaning m. Every time I sip water I taste a significant amount of my blood, this is unacceptable and I will not be returning. I know there was a rush but I got here earlier before anyone came.

Everyone at this place is so nice I had my kids with me and…read morethey were so understanding And the service they give is excellent I usually hate dentist visits but this time the whole experience was great

this dental office is a rip off, i will never visit this place again. they put a crown on my teeth…read morethat did not match the color of my teeth, i was not pleased with that, the denist i have now did a beautiful job, the crown match the color of my teeth.

On 8/11/26, I came in for a cleaning, and they did a great job taking care of me. I took my kid to…read moretheir dental appointment today, 8/06/26. I'm checking on the ortho. Here are some updated pictures. The staff at Smile Creator are very friendly. They greet us all warmly and even have a small café at the front in case clients are thirsty. Plus, they give everyone a welcome bag. The Patient Coordinator at the front desk, Debora, gave us a quick tour, which was very kind. It made us all feel at home. The patient coordinator, Deborah, is here again. We arrived feeling tired, so they offered us some coffee, and the Thanksgiving tree is up. It makes us feel at home. I got my teeth cleaned, and my dental hygienist, Chelsea, handled my teeth with care. Also, every time I visit, they give me a little gift bag . My middle child was seen here today. It was a smooth check-up. All my family members are seen here. On 6/8/26, Dr. Kim was treating my son with the utmost care.

Paid for a spot appointment at $95 dollars because I had pain. Without my approval they do a full…read morexray. The clinician came in and said "we went ahead and did the full xray and it's only going to cost you $30 more". I did not approve this and was still charged the money. Then when discussing my treatment which was over 14k Gabby made it very uncomfortable when I said I had to speak with my wife. They have pure salesman tactics and the only way I got out was to higher power them. The next day I go in when they open at 10am to request my X-rays. I pay the $25 fee and was told they would be in my inbox by end of day. Lo and behold, I don't have them by midnight. I called earlier, no response, I emailed no response. The following morning I call and leave to get an update on my X-rays, no one answers. I leave a voicemail and still no response as I wrote this email, 4 hours after my last call. This place try's to make it seem like you are not in Perris which the glitz and glam, nickel and dime you then ignore you. They must hire sales people to recoup the money they spend on their client giveaway.

I came here as a first time patient! Bella took my X-rays and she was the sweetest. She's very…read moreprofessional but also made great conversation. Her and Dr did a great job w my cleaning. :)

First and foremost this facility is nasty and there is mold everywhere. Dr. Modi is very…read moreunprofessional and rude. Went in there to complain about excessive pain for over a week from a procedure he did a week prior and his resolution is take Motrin. No x rays no antibiotics or other suggestions. No empathy and do not recommend this practice to anyone who wants to be respected and heard when there is a problem. Yes I gave him a piece of my mind and I don't regret as I will not be spoken down to.

10/10 recommend great staff great service over all been coming here sense 2014 and nothing has ever…read morechange always got my teeth done correctly safely and gently.

Gentle Dental in Perris California , staff and dentist I chose was a huge mistake. All they care…read moreabout is money and adding unnecessary dental care. Yet, not the total care you needed at the time. Dentist said let's pull all your upper teeth! What! Are you serious!!They're perfectly fine but one needing dental care. I suppose that would be more money for them! Plus they didn't put through the necessary care I needed that my insurance would definitely cover. The billing person didn't put through from beginning to end the Care I truly needed for this one issue. Even though my insurance company told me they would cover it. They are the worst in dental care. They don't listen to their patients. Nothing was gone over what they were going to do before they summited to my insurance by the billing person. They added things that I was not aware of. I had to call my insurance and find out what they tried to put through. Yet didn't add the right information for the reason I need dental care . You can't get through to the office, when you finally do, they immediately but you on hold for 20 minutes or more. The girl that answers the phone is extremely dismissive, rude and never follows through on what she promises. She doesn't care about the patients that need immediate answers. She promised to call back and update me, same day, she never followed through, so I called back days later, only for her to dismiss me once again, She told me she was going discuss with the doctor, my concerns and she never did. Most unprofessional Dental office I've ever experienced. So disappointed with Gentle Dental in Perris! The dentist and staff need an huge professional upgrade. Question everything!

bad experience! not only did he tell me I had an infected tooth, he did not prescribe…read moreantibiotics and he left out and told the lady In the front desk to give me the diagnosis, never looked at me while talking and rushed out didn't give me anything knowl about what to do or anything, very unprofessional Dentist , he like a bully but his staff are really nice

Was referred here by my daughters grandmother. As all her family has been going here…read more No issues whatsoever!! Staff is so friendly! Patient! And extremely comforting. Wouldn't go anywhere else.

Honestly, I had the best experience with Dr. Shakil and, I believe, Dr. Adam, who did my root…read morecanals. First off, the root canal treatments were quick, clean, and completely stress-free, and I absolutely loved my experience with them! Having my root canal and permanent crown done on the same day was such a huge relief, especially with my busy schedule. Dr. Shakil really takes the time to pay attention to your gum health and overall dental care. He is always extremely kind, patient, and thorough. The office itself is super clean, and the entire staff is so friendly and welcoming. I also absolutely love the hygienist! Honestly, everyone in the office has been wonderful. I highly recommend them if you're looking for a dental office where you feel comfortable, cared for, and know you're in good hands!

Two consecutive appointments in a row I had to wait over half an hour for my appointment. I arrived…read moreearly on both occasions. I also had to wait for the doctor for another 30 minutes after I got the X-RAYS done. They don't care about waisting your time.

Worst experience ever this dentist needs to loose his license. My son had a dentist appointment and…read morethe lady who did his xrays was very nice when dentist Kim walks in he told me his teeth were really bad he "probably" has 8 maybe 9 cavities I tried telling him my son has asthma and takes a lot of steroids which is known to cause tooth decay. He didn't listen instead proceeds to try and make me feel like a really bad mom for letting my son have cavities, he then takes a look at his teeth and tells him your a big boy stop acting that way my son was nervous because ofcourse any child would be... he then starts to pinch my son on his arm several times to let him know that's how its going to hurt so they can numb him. At this point I'm already upset but my son's teeth are bad so I'm trying to cooperate with them and tell my son to calm down it won't hurt him as he's getting ready to poke him to numb him he pinches my son again and instead of numbing his tooth he pokes his lip. The dentist then gets up angry telling us he won't be able to help us and to find another dentist and walks away. A police report has been filed and I have reported this to my son's insurance which is Cigna. I am so upset this dentist is so unprofessional and needs to be taken out of the dental field please avoid taking your children to this dentist and read all the other reviews I should have done that before.

DO NOT GO HERE!! He is very unprofessional and very rude. (Specially when it comes to kids)read more

Highly Recommend, My two year old first visit went Amazing, my 1St born is 4 years his previous…read moredentists weren't as professional as this place.

I can't say enough good things about this dental office! The dentist and her entire team are…read moreabsolutely amazing -- so kind, patient, and gentle, especially with kids. They take the time to make sure little ones feel comfortable and even have fun during their visit. You can really tell they care about their patients and love what they do. Highly recommend for any family looking for a dentist who truly goes above and beyond.

My daughter been coming here since she was 10 ...shes 25 now she loves this dentist so i decided to…read morecome here as well, i finally got the work done that I needed. Painless and I was happy with my teeth I am deathly afraid of the dentist and they made me feel so comfortable. The staff are wonderful and so friendly. Definitely staying here.

Last year the Dentist missed a cavity and ignored me when I told him it was one. Until I came back…read morethe next week complaining about it again, he listened. There is only 1 dentist and he is not very reliable. I've been a patient here since I was a child and they will cancel your appointment because of his constant "emergencies" they confirmed my appointment TWICE yesterday then this morning I get a call that it's cancelled and to reschedule. Don't trust this dentist, very dismissive and won't give you the care you need, you literally have to insist that something is wrong. So annoying and frustrating.