I walked in with an unusual request to remove a few chain links from a vintage designer handbag…read more The woman who was working there advised me on the best way to do so, and went to work right away. I got my bag back within 5-10 minutes and it's perfect.

I took a few pieces of jewelry that needed repair and resizing to L.E. Jewelers on Queen St. E and…read moreI was very happy with the results. The pieces fit perfectly and the repair was done with care and high craftsmanship. I highly recommend them.

So I dropped my watch on the floor and the crystal cracked. *cries* The Fossil official repair…read morepeople estimated 2-4 weeks after sending it but I wanted my watch fixed right away. So I searched up and found Right Time, which is conveniently located right in the atrium. Out of all price quotes, Right Time had the cheapest price quote which was $35 + tax compared to the $40 $45 price quotes. And Gabriella, the business owner, estimated it would take 1 hour for the repair. Which is amazing compared to the other estimates I got. So I dropped by around 1 and returned an hour later at 2 and my watch was fixed almost like new. The glass of the crystal is slightly raised above the height of my actual watch so you can feel the bump and so now I have to be even more careful. I'm still happy with the repair and the workers there were super nice. I'd totally return to get my watch fixed if it needs fixing again, which hopefully doesn't happen. Totally recommend.

I needed a quick battery replacement, and this place was perfectly located inside union station and…read moreeasy to find. By the time I dropped my watch off, picked up my lunch and came back, they had already finished the battery replacement! They are truly first class and very efficient - my old place used to take a whole day to do that job. Definitely will be going back here for any watch needs in the future.

My favourite watch broke on a Thursday night as I was preparing to leave for Europe the following…read moreTuesday. Took it to Jim at Danforth Jewellers on Friday morning. He had to order new parts for it and said it would be ready on Monday. As good as his word, it was ready at noon Monday. Thanks Jim!

I left my Movado watch with Jim to get the battery replaced on April 5th. Originally Jim said it…read morewould be ready by April 8. It's now May 10 and he still has my watch or has lost it. He says it's "misplaced". Regardless I have been without my watch for over a month. I have called and made repeated visits to his store trying to get my watch back. Originally I was told that the part was out of stock. Then the watchmaker was away due to family issues. Now Jim says it's misplaced!! Do not take an expensive watch for service here if you want to see it again. The offer Jim made a week ago was a replacement watch ordered online from who knows where and it would take to May 26 to receive it! I bought my watch from Movado and I want my watch or a replacement directly from Movado. His offer is not good enough.

I had my Breitling bracelet adjusted. Great service. Had a good and honest conversation with the…read moregentleman working there. Will go back.

Fawaz is very knowledgeable in watches! Came in to ask him…read moreto take a look at my new watch that I recently purchased to make sure all the parts are authentic. Pleasure to work with him!

I came here to repair a small diamond pave intial "C" pendant that was broken in the middle and…read moremissing a diamond. I came to Guo because the repair cost was less expensive than the other place in Gerrard Square. They charged me $80 for the repair which I thought was fair, but the diamond that they chose to replace the missing one is a different colour than the other existing stones. The curvature of the C is also a little bit off- which is my fault because I should have showed them a photo of the original. Overall, it was fine. You can only tell that it's been repaired on close inspection. But in the future I might decide to go elsewhere.

Truly outstanding service. Went to get a new battery for my watch, and the personnel were really…read morefriendly and accommodating. The price was also about half of that I would have paid elsewhere. Will definitely be going back.

Very attentive and focused. i got batteries changed for two watches in under 10 minutes. I…read moreappreciate the service and will certainly visit them again!

My experience with Cynthia was fantastic. When I got there, she had already picked out a few rings…read morefor me to look at. When I chose the one I wanted, she gave me an unbelievable price for it. She is now my choice for jewelry in Toronto.

Love the service from Ricky & John! Great place to replace…read moremy batteries and change my watch bands.

Rolex needed bezel replacement. Fast efficient service. My…read morenew go - to for anthing watch related.

Initially my son used to go to other place, but once he visitited this place, and after thaat he…read morenever visited any other place. Their services are Highly recommended. keep up the good work

A pawnshop that made me feel comfortable. Billy is a great guy. He is fair with his decisions.read more

Excellent service. I bought a new watch and they fixed it for a reasonable price. Would recommend.read more

Recently I had to get my Bulova movement replaced. Dealing with WJ was a pleasant experience. My…read morewatch was fixed on time as promised. The master watch maker is the real deal, totally pro at what he does. I will be bringing more watches to him moving forward.

Thank you to the Thai family who provided my fiance and I an excellent experience at Hollywood…read moreDiamond! I had already (surprise) proposed to my fiance with a placeholder ring - the next step for us was to start shopping. We heard about Hollywood Diamond through word-of-mouth, and thought we could sit down to educate ourselves about diamonds, as well as try on some settings. Thach and his wife had the patience of saints to sit down with us for 2 hours to educate us on the 4 C's of a diamond, lab vs. mined, sizing, settings, literally any question and concern we could think of - Thach took seriously and alleviated our thoughts. Overall, it was a very pleasant, low pressure experience and to seal the deal, the pricing was unbeatable when we compared to online retailers. The cherry on top was that we were visiting from Vancouver, and Hollywood Diamond was able to get the ring completed for us in 10 days! That's unheard of, and we are grateful to the Thai family for going above and beyond.

My FH got my dream ring made at Hollywood Diamond!…read more Have you ever spent hours looking on Pinterest and compiled photos for your inspiration board? Well I had one for engagement rings. (A girl can dream a little.) So years ago I sent my BF a picture of a ring. I didn't think he would have saved it and it was a low resolution photo too (our phones' quality weren't as great as they are now). He told me he went to Hollywood Diamond with this photo and they worked with him every step of the way to recreate this ring. They showed him the diamonds available. They also taught him how to look at diamonds and understand the quality of each. They had a prototype made so he can see how the band would look before placing the diamonds on. They did a few adjustments until it was perfect. He told me the whole process took less than a month. I'm so in love with my engagement ring. It is a dream come true! I no longer have to look at photos since I can wear it in reality. I did have to get my ring resized. Did you know that your fingers thin during the winter? They gave me those ring guards for free! The ring resize process was effortless. They had the ring ready for pick up the very next day!