I called for a quote the other day and the guy on the phone was extremely rude. There are plenty of…read moreother printers I will gladly use.

From the owner: Servicing the Permian Basin since 1969 with Offset/Digital Printing. We now provide custom…read moreembroidery caps, shirts, jackets, and screen printing.

I've had awesome customer service, excellent quality and all projects done very quickly.read more

Took in a yeti low ball cup to be engraved and when we received it back the engraving was…read morecricked/lop sided. We called to see if this could be fixed or if they could do another one for us that wasn't messed up and they said there was nothing they could do. Would not even give a refund for their mess up! I will never use this company again!

After doing some research on a Vynil remover solvent, I searched the internet & found that Hobby…read moreLobby had a few available in stock. I drove here to see if I could buy a few bottles and to my surprise, I found it no where. I looked for someone to help and a lady at fabrics offered. She was super helpful at assisting me find what I was looking for. Unfortunately we didn't find anything related to what I needed in her department so she advised me to ask the front for help. I thanked her and went to the front to find someone that could possibly pull it up in their system. I asked a cashier if they could help and she referred me to another woman walking the front with an iPad. I told her what I was looking for and she didn't have a clue. I mentioned to her that I had the skew number provided from the website and she replied, "that would tell me anything, I can't find it that way". Not totally her fault but if their website states they have plenty in stock it should have an isle number and section to where you can find it. Totally not the case here. Super frustrated with the whole situation so I left. Unfortunately they will not get me business today and it wasn't totally the employees fault but they do need to either find or figure out where their products are.

Great store. Had 40% off all fall Christmas decor this week. No price checks were needed and it was…read moreclean and tidy.

The staff is always so helpful! I purchased a Janome multi needle embroidery machine. Though it is…read morenot convenient to drive to the location of the store, they are always willing to help! The Janome was a much better value for a multi needle than other machines I had looked at. I pretty satisfied with my machine and its performance!

After carrying my Janome in to be cleaned and checked out, I ask about bringing in an old singer…read moremachine. At the time I was told absolutely, she was also trying to sell me a new machine though. Today I carried in the old Singer and felt like I was attacked, because "this is a janome store". Said if it needs parts you have to come up with them. Isn't that what a repair guy does? Had they told me the previous time, no our service guy doesn't work on Singers or if you need something replaced you have to order it ahead of time, I wouldn't have driven over there(There were singers waiting to be picked up the day I dropped off my other machine). But luckily I found someone certified to work on all machines and very knowledgeable. What a shame. It's a nice store with a good selection of fabrics. Unfortunately, I guess I walked in at the wrong time on a bad day.