Service just as well had been self-service/self-checkout. Attendants appear to be bothered when…read morethe customer requests assistance. The cashier couldn't figure out how to process a credit payment . There is none to a limited selection in shoe products

Rude!!!! The girl at the register was very rude and snotty. Like honey I make more money than you…read moredid in a month in a week. Stick your nose up elsewhere. Horrible never going back. We dropped over $500

The most ghetto store in the mall. All the girls that work there are snobby & rude with a stick up…read moretheir ass. Everything they have is the CHEAPEST, Ali express type shit with high prices. I bought a dress for an occasion and the lady brought it out from the back. I tried it on (again) at home the same day and the embroidered jewels started unraveling! I went in asking for an EXCHANGE within the "14 day grace period" and was denied to do so. Apparently they don't make exchanges anymore but no one informed me nor does it say anywhere in the register when I was buying. When asked for management they refused to answer when they could be talked to. The bitch even went so far as to sniff the dress in front of me, said I've worn it already then called me a liar when I was defending myself. She started ignoring me after a while so seriously FUCK this place and run the other way, don't give these bitches your time or money.

Very dirty... to busy talking to each other or on phones. Not a very big selection of FR women…read moreclothing. Not a big selection at all of anything except men's clothes and boots. Wouldn't go back better prices elsewhere

Nice and clean well stocked with merchandise, friendly worker…read more Good place to get work boots and FR's at a good price.

After checking a couple other places, Journeys had the shoe we were looking for. The staff was…read morehelpful and fun to talk to. The prices are reasonable and they have extras, like spray on protection, socks, etc. Definitely worth checking out when you are looking for something specific.

My son 12and daughter 18 were arguing as siblings do. And the employees told my daughter she had to…read moreleave the store because "boys had to stick together" she left the store crying. I told the two ladies at the register and they too laughed cause my daughter was outside crying because she was asked to leave... I let them know I didn't think it was funny at all. Very unprofessional and rude. I will never go back to this store again.

Pricing errors TERRIBLE Customer service Jsut don't like…read morehow they argued with us about prices

The shoe department is sh**, I don't think they have anyone working in that department, shoes…read moreeverywhere, display shoes cant be found in their boxes or spots. For the prices they want, we should be able to find the shoe, immediately locate it below or above the display, grab and go. There are shoes in boxes that aren't displayed, there is no help, absolutely pitiful, not what I expected from an Academy store. I would have given 0 stars, but the young man at the gun counter, with multi-colored hair, was phenomenal with help and customer service, these stars I gave are for him, and him alone. Academy better watch out, I might go back and try to recruit that young man to work for me.