We were new to the Northern Neck and had an ant problem. Asked around and everyone said these guys…read morewere awesome. I can't say enough good things about them. Heath always does a thorough and professional job, accommodates our schedule, and came back as often as he needed to knock down the ant colonies that took advantage of the two years the house was unoccupied. A true professional and just really great guy - always pleasant and helpful. Highly recommend!

From the owner: With over 25 years of experience, Pest Authority is dedicated to safeguarding Burgess, VA homes…read morefrom pests. We understand that pests can be a major nuisance for homeowners and businesses alike. That's why we offer a comprehensive range of pest control services to meet the needs of our customers in the area. Whether you need ant control services, bed bug treatment, termite pest control, or any other type of pest, we have the experience and expertise to get rid of them quickly and effectively. We use the latest pest control methods and technologies to ensure that your home or business is free of pests for good. Contact Pest Authority in Burgess today to schedule a free consultation! No Contracts. No Commitments. No Pests Guaranteed. We don’t like contracts and neither do our customers. Pest Authority does business with your interests at heart – maximum flexibility with superior results by trained, courteous professionals. Our services work so well that we never feel the need to lock you in with a contract or commitment.

Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.

They need to follow up with potential customers when a contract is accepted. I have been trying to…read moreget them out here for over a month. I accepted the contract. She emailed to me and then nothing.

I have been a customer for two years and am very pleased with the services they provide. Mr…read more Pendleton providing my service was personable, knowledgeable, and efficient. He explained all the services, what chemicals were used, and treated my house both inside and out for ants, slugs, spiders, etc. I highly recommend this company. You will not be disappointed with their professionalism and attention to detail.

This is my second time using Accel, again for some crawl space work. Getting a quote was easy…read more Dennis & Joshua did most of the work -- they were timely & friendly. Competitive pricing for sure. Only knocked off a star because after an internal inspection they had to come back to fix some issues they found.

The service is good and has worked pretty well. I got a…read moreservice tech at my door today that said we were signed up for the pro service and could get basically the same at the premium rate $40 cheaper so he adjusted our account and didn't have to extend our contract. I will say that when we signed up we were told that the service was normally over $300 per treatment and we were getting a deal at $180 a treatment but after the tech came to the door acting like the $180 was the normal price for the service I think we were lied to and did get any discount for signing a 2 year contract.

Sent some phony pictures of him claiming he sprayed when he didn't do anything. He was here for 5…read moremin and told us that his phone was dead charging in the car (which is why he didn't send pictures of the process) we came outside to speak to him and he was already gone. Literally left in 5 min. We have a huge yard. He didn't spray anything at all. Dylan with Aptive is a lazy kid who's a scammer. Last month (Seth was great) they sprayed and sprinkled for over 30 min.

Since I just had my first pest and mosquito treatment, I can not comment on the pest control…read moreaspects of the business. But my experience thus far prompted a review. I am impressed by their customer service, customer relations technology (text message updates, easy online billing and documentation), and overall friendliness of everyone that I have encountered so far. John M. was my technician and he was great. His attention to detail and thoroughness was outstanding. He arrived early after verifying that was OK with me. He clearly explained everything he was going to do and why. He sprayed every nook and cranny both inside and out of the house, and enthusiastically showed me a couple of wasps nests and giant spiders that he found (I had no idea they were there). So far so good with this company. The customer experience is fantastic, much better than the other 3 (big name) pest control companies I have worked with.

Tim came to our home and was very polite, professional, and personable. Having pest issues is never…read morea great feeling but I have appreciated the entire process with ClearDefense. I originally spoke with Brandy on the phone and she was very reassuring and got someone out to our home a few days later and they were able to treat the same day. Service and inspection took less than two hours. We signed up for a year treatment plan and everything is very affordable. It's an excellent choice for peace of mind in your home.

These people are the best at getting rid of Mosquitos. Have used them for a few years and they have…read morebeen great. Waiting for Spring 2022. See you then!

Have dealt with Scheduler, Supervisor, Inspectors, Technicians, and found them to be excellent at…read moreall these levels. Particularly must acknowledge Dave, Devin, Connor, and Mark. These men have been wonderful at keeping me informed of issues and responding to my calls and questions. They have been super polite, sensitive to my needs, efficient in their work, respectful of my time. Yes, there have been some corrections that needed to be made on their part. But even these have been well handled. Therefore, I highly recommend them. Are they expensive? Yes! But in this case, for me, the old adage of "You get what you pay for " is holding true. Zoila Ortega, R.N., Ph.D.

I have now interrupted 2 instances where they have prayed on the elderly leading them to believe…read morethey have a mice, rat and bat infestation. My aunt was told she had a huge infestation, when she did not, showed her pictures of her attic with mice feces and rat/bat droppings and pushed her by scare tatics of signing up for a $25k repair, I halted them and called my own pest control person and there was ABSOLUTELY NO sign of infestation!! 2nd instance a client of mine same tactic-they must be stopped, beware of this and run away!