On Wednesday, October 4, 2023... I finally found the part that I was needing for my '98 F150…read morePickup. I've looked everywhere for this 1 part for over 2 years. It is the little directional button that controls the directions of my Sideview mirrors. Two years I had been looking for this 1 specific item, went to Rockauto, A1Auto Parts, AutoZone, and even Advanced Auto, no one had it or they couldn't get it. But on this day on 4 October 2023, Wednesday, I searched over behind the Green fenced area where they used to have an abundance of trucks similar to year of my truck, to my surprise very little trucks were there. As I walking back to leave, in the distance, I spotted a Ford that looked similar to mine if the clearing all the way in the back pass, all the buses; there were 2 vehicles that I could choose from, one was a 97-98 Expedition and the other was a 97-99 Ranger. In both vehicles was the part that I had been looking for, so I got both just in case one of them was to break later on down the line, this way I would have a backup. Thanks to Hollywood Auto Salvage for having these 2 vehicles, for I was losing hope in ever finding this 1 single little part.

Don't buy anything from them. They have a no return policy and they neglect to tell you that. I…read morebought $250 worth of car parts. Nothing will work for my car and they won't take him back.

Owner Anita Lal's son and I had an auto accident, and Anita asked me not to report it due to her…read moreson's age. She said she was in the car/truck parts business and would repair my car. We talked exactly once before she stopped taking my calls. So, I'm posting here because I'd want to know that the owner of a business I was going to buy from was untrustworthy. Good luck in dealing with her.

From the owner: Domestic or Foreign, Early or Late Model. We carry all the parts to help you get the job done…read more We have a 40 acre salvage yard and a 3-story warehouse full of tested and inspected parts. Our reputation speaks for itself... We are known on the East Coast as the best place to find clean used auto parts. Call for a quote- We ship via UPS and Motor Freight.

I called the Stafford location on Wednesday. The lady said they had what I needed, but at the…read moreFredericksburg location. Made a special trip there on Thursday. Went inside and had to wait, even though there were no other customers. Everyone was engrossed in their computers. When I was acknowledged, told the guy what I needed and the immediate reply was "don't have any." Went back to my car and called to verify. Was put on hold for 25 minutes and never returned to. Customer service is not a priority there, unless you look a certain way. Disappointing, as we need a good salvage yard. Avoid Pick-a-Part (both locations) if you can.

The Fredericksburg location may or may not be a good fit for you depending on the part you need or…read morethe person you talk to, but here's our unfortunate experience. My 17 year old was given an old family '98 Mustang that had been in a slide and bump accident that caused the airbag to deploy. The car had been repaired to the point of the driver's side airbag being the last repair needed before my son could get an inspection. We're trying to help our son "adult" before he actually turns 18; but, since he's a minor, he can't go into the yard and pull his own part. However, this yard said they had two cars and that there was likely at least one intact and claimed that someone was headed out to check and would call him back. To make a long story shorter, 12 days later, after another call and another assurance someone was in the yard checking, and after no call back, my husband went with my son 30 minutes away only to arrive and have someone rudely repeat once again, "We said we'd call you." This morning, my son called again and was shortly told, "We don't have it." My son then asked, "Both cars?" The guy answered in the affirmative and hung up. That's when my red flag went up and I thought I would call and check with a manager in case there was some misunderstanding, as adults who say they have a part or claim someone is in the yard usually call back or say, "Sorry man, the part was pulled... gone... etc..." in less than 12 days. I used my son's phone. No one answered... twice. Another red flag went up that there was something other than an honest adult situation where the airbags were not there or not in good shape. To test whether they were ignoring my son's number, I called with my phone and asked for a manager. Without asking any questions or taking my name, they put me on hold. After literally ten minutes on hold through three pickups and transfers (another red flag), I found myself talking to a very nice gentleman at the Stafford location who verified my son's call history and conversations and apologized for the Fredericksburg experience, tried to give them excuses, and offered a number for finding the part elsewhere. We did. However, I called the Fredericksburg location one more time and yet another, and different, individual answered. I told her the situation and apologized that she was getting the ear full and not the several other men who refused to have a conversation, had put me on hold repeatedly, and transfered my call to Stafford. But, like the other times, "out In the yard" was her reason I could not speak to a manager. Several minutes after we hung up, I did get a call from a polite young man at the Fredericksburg location that claimed he was an assistant manger. He gave excuses for the incident and an apology. But, as I told him, and as the manager at the Stafford location had noted, the Fredericksburg location had not even created a ticket for my son. The end of the story is that my son paid $50 more for the part from a yard in Florida. It was worth it to him to consider doing this next time, as the trouble of calling out from work, an hour wasted trip, and the stress in trying to make the repair before the inspection appointment to get his sticker, including the call times and frustration of dishonest communication, was not worth saving the $50. So, end point: if you work with finding a part at this yard, remember to get them to make a ticket for you in your name, don't expect a call back, and don't take their word for whatever it is they say to you. We obviously live in a world where adults are rarely found to be "adulting" properly. It's sad for our kiddos, but hey, they are learning who to work with and how to make good business choices.

AJ's service was excellent! They were friendly & efficient in removing a junk vehicle from my…read moredriveway. They even took the time to pump up a tire that needed air on my car. Highly recommended!

I have reached out to AJ's Junk Cars twice in two years and both of my experiences have been…read moreseamless, professional, easy, and timely. I totally recommend for anyone needing a junk car removed to contact AJ's for superior service and easy processing. Thank you Joe for your professional service!!!! Vanessa

I sent a message and cars were picked up two days later. He was ON TIME! Professional and…read moreconsiderate. Paid as quoted for two vehicles! Exceptional service and experience.

From the owner: Chesterfields junk car removal stands as a reliable and efficient towing service and junkyard…read morefacility, proudly catering to the Richmond, VA community and its environs. Specializing in cash for junk cars, our company provides a seamless solution for those looking to part ways with their old vehicles while ensuring fair compensation. Beyond towing service, chesterfields junk car removal extends its commitment to motorists through prompt roadside assistance, delivering assistance when and where it's needed most. With a dedication to customer satisfaction and a comprehensive range of services, chesterfields junk car removal remains the go-to destination for towing, junk car transactions, and reliable roadside support in the region.

My husband went to visit this place yesterday. Customer Service was awful. He waited for 2 hours to…read morebe helped with to find a part for the car in the sweltering heat! My husband was ignored because he didn't speak Spanish. Anyone else who came into the store was immediately walked over to and helped. I'm not recommending this place to anyone- their customer service is awful and the wait is just as bad! I give it this business a one star rating!

To each their own, but not a fan. There are far better scrap yards, to find car parts at. All our…read moregroup could find, was car's stripped of anything that could be helpful or valuable. Those who know cars probably avoid this after one trip, which I'll be doing. It's so far back off of route 1 as well. Be careful following GPS here. On a plus note fairly nice folks. Also they have a lot of parking. That was a smart move, as scrap yards generally don't have much. Admission prices are cheap, but to walk around finding nothing, means a waste of effort and time. Best thing observed was a really big groundhog.

I'm a bad driver, so this place has saved me. Third car back on the road.Thanks to the guys for…read morehelping me out

By far the WORST Junkyard I have EVER been to. I enjoy trips to the local yards but I couldn't wait…read moreto leave this terrible place. Upon arriving you walk into a little trailer, where there were 3 young girls (not hot btw), that offered no assistance, and all seemed to just completely hate their jobs and know nothing about cars. Pay your 2 dollars and your in. The website claims they have 1200 cars onsite, this is complete and utter lie, there may be 200 max, and along the treeline is stacks of crushed cars. Are they counting the mountain of already processed/crushed cars as available parts cars? I don't know but still not even close to the claimed 1200. Over half of the cars are sitting flat in the dirt! Not set up on welded spares wheels, so if any of those cars you need suspension parts, transmission, diff, or access to anything under the car it isn't possible, and they won't pick it up, move it, or pull the part for you. What is the mindset behind this??? The cars in NO sort of ORDER What-so-ever! Every yard I have ever been to has some sort of field order, They are placed in designated sections of some sort like Imports, Domestic, Ford, Honda, Trucks, Vans, etc... This place, NOTHING, you have to walk the entire yard to see what they have! Luckily you can walk this entire dump with essentially no stock in about 4 minutes. You'll see a Saturn beside a Van, beside a Boat, beside an Oldsmobile. Makes no sense. The selection of cars is the worst I have ever seen. I needed some 98-2011 ranger and explorer parts. there were 3 squarebody rangers there from the early 80's, and that is it? Seriously? I suppose the other good junk yards buy all the usable cars and Pop's only gets the leftovers that no other yards wanted to buy. The ford ranger sold 100's of millions how in the heck does a junk yard not not have a single one, NOT 1???? I have been going to ChesterfieldAutoParts (CAP), my whole life, and they never have any less than a dozen rangers and a few dozen explorers. I did see a dozen Saturns. Who the heck still has a saturn let alone fixes those piles of junk. The plastic body panels explode into shattered bits in anytype of accident and they all just get totaled never fixed. Google pictures of saturn accidents, they are hilarious. DO NOT WASTE YOUR TIME going to POP's, what a waste of my time. They should just close the doors now and stop embarrassing themselves.

Stay away from this people they are dishonest liars and corrupt…read more I bought an engine for a 2016 Honda Odyssey that was supposed to be and great condition and only with 67.xxx miles I got an engine horrible shape with parts missing and leaking oil from everywhere plus I run the vin number and it came up that engine has over 113.xxx miles already. I call them back to to get my money back and Ben was already putting excuses until I told him I had proof that they sold me that garbage they didn't try to fix or find a solution to the problem no even an apology.

I have a 2002 Hyundai, I bought it new in 2002. I called last month looking for a part, no one in…read morethe state had one. I called Lew's and Ben found me one in Indiana. Got it shipped to me quickly for a great price. This week I called Ben for another part, boom got it Friday, installed Saturday. These parts aren't made anymore, finding them is impossible. Ben not only found them but had them shipped out right away. 5 stars to Ben for going the extra mile for his customers. From now on the first and only place I call will be Lew's. Thanks Ben for bringing back CUSTOMER SERVICE.

I enjoy picking my own parts but to have them pull something big like an engine or transmission is…read moreworth it. I paid 100 bucks to have them rip it out of a ford and got the warranty in case it blows up (crossing my fingers it doesnt)

Yesterday with the heat index at 106 I ventured to the junkyard after speaking with Preston. I was…read moreimpressed with his knowledge base and how he knew exactly what I needed to fix my ac. When I arrived in the sweltering my part was waiting for me. Shout out to Preston and all the staff that helped me get my ac serviced. This is customer service at its best