Several weeks ago, I arrived at the lab location across from the Flagstaff hospital. There was no…read moreone at the check-in. I tapped the screen to let staff know I had arrived. I was called in on time for my appointment so I appreciate that I didn't need to wait. That being said, it was chaos in the working area. Evidently, because of scaling back real people? all the computer work registering my physician's orders is now done where blood is drawn. Kourtney and Colleen were working that day. Whomever drew the blood was calm and professional. Whoever recorded my order into my patient file was so nervous. She didn't respond to my hello, nor my several thank you's when I departed. Whatever the situation, the person on the computer was hostile and rude because of her terror recording my visit details. When she managed eye contact, her look could have killed. I have spent too much time trying to get my blood draw results. Inexcusable to be so complicated.

I have gone to Sonora quest in Flagstaff for years without being too impressed. It was never…read moreanything awful, but long wait times were the norm and some occasional lack of flexibility. However, after a long hiatus of needing a blood draw, I had to bring my very nervous 5-year-old for some labs. The wait was no more than a couple of minutes, the waiting room was nearly empty. Robbie was absolutely amazing. He focused on her and spoke directly to my child through everything (not to me), and introduced himself and showed her a cool handshake. He reassured her and promised to be quick. He was so calm and "cool" with her. She was sooo nervous. She started fussing a bit, but as soon as he got the needle in, she realized it wasn't bad. She stopped crying and just watched, she was actually laughing at the end of it (mind you, flu shots were a wrestling match with tears last month). When he got done, her exact words were " that wasn't bad". For pediatric (or adult) blood draws, get Robbie! You won't regret it! Best blood draw experience EVER! Absolutely fantastic phlebotomist, give that guy a raise! I will come to this Sonora quest from now on because Robbie is absolutely worth traveling for.

The staff is always friendly and efficient. I'm usually a hard stick but they alway manage to get…read morewhat they need without hurting me

The phlebotomist was efficient and skilled. She would deserve about a nine…read more Unfortunately, the front desk staff member was abrupt and had no customer service skills. She complained about the paperwork I brought and barely acknowledged me. Also, the office itself was unkempt with visible piles of boxes, etc.

Went to Hypo2 to see Wes after a recommendation from a friend. Wes sees all professional runners in…read morethe area, so I knew this would be the best place for me to seek out help for nagging hip pain that had gone undiagnosed for months. After a brief exam, Wes informed me he believed a torn labrum to be the cause of my hip pain. He ordered imaging after which I was thrown into a circle of back-and-forth opinions as to whether or not the labrum was indeed torn. Fast forward 6 months of continued pain and disagreement between specialists, and I made the decision to undergo hip arthroscopy to get a better look and fix the possible tear in my labrum. After surgery, I awoke the the information that not only did I indeed have 2 labral tears but also a case of FAI as well. I cannot thank Wes and Hypo2 enough for making the initial diagnosis of my labral tears and giving me the confidence I needed to undergo the procedure to have them fixed. Hypo2 is the real deal and will be the first place I turn to with any and all injuries in my running career.

I can't say enough about Wes at Hypo2. I had a chronic issue having gone to a couple physical…read moretherapist in Phoenix but after meeting with Wes he gave me hope that I can run again without pain and also explained thoroughly what was causing my problem. I had glute amnesia and all my other muscles that I had been trying to run with were so very painful and tight. After a few meetings I started feeling that I was improving . I had hardly any muscle tone on the gluten muscles needed to run efficiently. Strength training snd rolling was very important- I'm now running extensively and scheduled for my second ultra race and a 100 miler this winter. I love what Wes does and two of my running friends have literally drove from Phoenix to meet with him concerning their running issues. Without him I'm sure I'd still be working the aid stations for everyone else's race- now I'm running my own.

Inaccurate results. Poor handling of samples. Taking a week to make it to the lab making chain of…read morecustody very questionable

Completely inaccurate results affecting my legal issues, no consumption of any alcohol or drugs…read moreboth came back positive, can't keep any help my them.

It is very difficult to know what direction to go when you suspect there is mold at your property…read more I am so happy I found Aaron and Pure Maintenance AZ. I had them out earlier this year to treat my home and Aaron was just a great guy to work with. He is so responsive, really cares about what he is doing, for his customers, and is truly honest in his work. We found some additional issues at our home recently and have been experiencing symptoms which left us feeling like we needed Aaron back out. I called him and explained our situation, he came out The Next Day! Re-treated our home and ran additional tests. I would not hesitate to work with Aaron again in the future.

Jerri is the best. Honest , reliable and hard working. It's great to see this technology taking…read moreoff. They came right out, showed empathy then we did a treatment. House is clean and smells great.

In the year that I have been seen by this medical group on Fourth Street in Flagstaff, I have had…read morequick responses from the Physician's Assistant, her assistant who transfers information by phone calls, and quick responses from the reception staff in the lobby. I have had multiple diagnostic procedures set up which have all gone smoothly to date. Parking is ample and the location is easy to find. Fourth Street traffic has become intense so know where you are turning off for the clinic.