Very helpful ,respectful and responsive to communication ,always available for questions…read more ,coordinates well .

As an independant home repair technician having serviced thousand of rental homes and apartments in…read morethe Triangle area I can truthfully say that Highland is one of the few management agencies who respond to our maintenance invoices in a timely manner. They expedite maintenance requests from tenants and owners and have a lot of experience taking care of the properties they manage.

Cat , Cat , Cat!!!! she is amazing , if I can give her a million stars I would do it if Yelp let me…read more. I honestly never in my life was so satisfied with someones work like I was with Cat . She is the best Property manager in the world . her sound judgment on things and her work ethics and her prompt response and experience are top notch . I highly recommend working with this company and with Cat to be specific .

I stuck with this property management company for five years, paying them every month. The one time…read moreI actually needed them, they completely abandoned me. My tenant had an unauthorized cat in my home which is an undeniable lease violation. Professional cleaners found cat urine on the baseboards and cat hair all over the house. They provided a written letter confirming it. I already know what MozeZen is going to say. They'll claim there were no damages which is irrelevant. The $400 pet fee isn't for damages, it's for simply having a pet in the unit. They'll probably also try to hide behind the fact that the tenant was allowed to have service animals. Doesn't matter. By North Carolina law, a cat cannot be a service animal. Instead of doing their job, they refused to collect the fee and told me to go chase the tenant myself. This whole situation reminded me of insurance. You pay them for years, then when you actually need them, they're useless. The broker in charge, who made this decision, wouldn't even speak to me. I was told she had more important things to do. So, imagine you have an issue with a property management company you've been paying for 5 years and the decision maker won't even take 10 minutes out of their day to have a discussion with you. Five years of loyalty for that disrespect? If you just want a basic property management company and never have any tenant issues, they may be okay. But the moment something actually goes wrong, you're on your own. Save yourself the headache and go with someone else.

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

I've worked with David @ Gaskill Realty for property management services for about a year now. I'm…read moreonly kicking myself for not doing it sooner. I came to him after after a very long and terrible relationship with another large local property management company. He's a great property manager. He's personable, down to earth, experienced, and really cares about the happiness of both the owners and tenants. He has wonderful communication and documentation on all monthly expenses. He's happy to work with me on ideas on improving the property in order to retain great tenants and my home's value. Since switching to Gaskill, I've definitely spent less time worrying about my home; I know it's in good hands. Thank you, David and Gaskill!

Awesome experience renting a townhouse from Gaskill. Relocated from Los Angeles and David Johnson…read moremade the process so easy. He was an attentive property manager and took care of all my needs. Can't go wrong with renting from or trusting your property to Gaskill. Highly recommend!

I drove 40 minutes to look at that trashy house on 3013 Avery Street in Clayton that is your…read morelisting. What a dump! Your pictures in no way protrayed accurately thst nasty, moldy smelling house. Too say nothing of how overpriced it is. "Needs a little loving care....It needs to be bulldozed! Shame on you all for trying to deceive the public. If that is how you do real estate business no body should use you. What a joke "sound mind realty" how about crazy mind realty?

If you have had issues with sound mind realty and frusteration with their automated phones system…read morewhich seems to constantly change their rental pricing and charges application fees where the houses stay unrented for 6-8 months which is unusual. I SUGGEST CONTACTING THE NC RREAL ESTATE COMMISION AND FILING A COMPLAINT AGAINST sound mind realty and possibly even the broker in charge (Rane Gretsch ) who uses an automated system to accept phone calls which suggests he knows people are upset with the way he does business. To file a report against this company go to (ncrec.gov) . or call 919-875-3700 and speak to someone at the ncrec. also you can file a compliant with the nc attorney general. Lets help report issues with real estate brokers that dont answer phones and rent properties . A broker who doesnt answer phone calls knows they are doing something wrong!!

Owen was so great to work with and did all the work for us. He found us great tenants and we…read morecouldn't be more happy with the whole experience! If anyone needs Property Management in the Raleigh area, I would highly recommend them!

This has been one of the most frustrating experiences Ive ever had with a company. They never…read moreanswer their phone, and even when you leave multiple messages, they simply do not call you back. It feels like they completely ignore their customers.Theyve sent unprofessional, unwanted vendors to my home to handle cosmetic issues I never requested, and in the process left me without access to a shower for several days despite me specifically asking them not to proceed with that work at this specific time. When my AC went out in the middle of summer and my thermostat was reading 84 degrees, I practically had to beg them to send someone to fix it. On top of that, my rent increases every year, and there are random additional fees that are never clearly explained. While I truly love the townhouse itself, I am choosing to leave solely because dealing with this company has been such a nightmare. On the rare occasion you do get someone to return your calls or follow up they are rude and completely unhelpful.I strongly recommend avoiding this company at all costs.

Best Property Management I've ever experienced. RPM Wake county has been very responsive. I placed…read morea maintenance request for two items( central heating and garbage disposal), in the place that I'm renting on Sunday.Mind you it is the Thanksgiving holiday weekend. It's Monday and everything is fixed and is working great already before 1:00 pm. I can't am very pleased and impressed with them and their professionals.

My family and I recently relocated to Raleigh NC. Working with Real Property management has made…read moreare move super easy, Mr. Burchette has been wonderful to work with. If you have any problems he handles it in no time. Real Property management is one of the best management companies I have had the pleasure of working with.