Ron Carter at Highland was wonderful to work with finding a tenant for my rental property. I will…read moreuse Highland Property Management for all rentals going forward. Their communication is impeccable!

As an independant home repair technician having serviced thousand of rental homes and apartments in…read morethe Triangle area I can truthfully say that Highland is one of the few management agencies who respond to our maintenance invoices in a timely manner. They expedite maintenance requests from tenants and owners and have a lot of experience taking care of the properties they manage.

Cat , Cat , Cat!!!! she is amazing , if I can give her a million stars I would do it if Yelp let me…read more. I honestly never in my life was so satisfied with someones work like I was with Cat . She is the best Property manager in the world . her sound judgment on things and her work ethics and her prompt response and experience are top notch . I highly recommend working with this company and with Cat to be specific .

I stuck with this property management company for five years, paying them every month. The one time…read moreI actually needed them, they completely abandoned me. My tenant had an unauthorized cat in my home which is an undeniable lease violation. Professional cleaners found cat urine on the baseboards and cat hair all over the house. They provided a written letter confirming it. I already know what MozeZen is going to say. They'll claim there were no damages which is irrelevant. The $400 pet fee isn't for damages, it's for simply having a pet in the unit. They'll probably also try to hide behind the fact that the tenant was allowed to have service animals. Doesn't matter. By North Carolina law, a cat cannot be a service animal. Instead of doing their job, they refused to collect the fee and told me to go chase the tenant myself. This whole situation reminded me of insurance. You pay them for years, then when you actually need them, they're useless. The broker in charge, who made this decision, wouldn't even speak to me. I was told she had more important things to do. So, imagine you have an issue with a property management company you've been paying for 5 years and the decision maker won't even take 10 minutes out of their day to have a discussion with you. Five years of loyalty for that disrespect? If you just want a basic property management company and never have any tenant issues, they may be okay. But the moment something actually goes wrong, you're on your own. Save yourself the headache and go with someone else.

Another company had my rental for almost 3 months with no luck renting it, they don't actually show…read moreit in person but use a lock box. Because of this they don't get any feed back s and are slow to reach out to prospective tenants. I switched this one property to Mann and Myers and got it rented in 2 days as they show the property in person. They also had a few suggestions to have the property show better, it worked. They have managed it for 3 months but so far so good, and they rented it out at a fair market rate. The other company had the rent too low trying to make up for some repairs the property needed that they did not know about.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

I've worked with David @ Gaskill Realty for property management services for about a year now. I'm…read moreonly kicking myself for not doing it sooner. I came to him after after a very long and terrible relationship with another large local property management company. He's a great property manager. He's personable, down to earth, experienced, and really cares about the happiness of both the owners and tenants. He has wonderful communication and documentation on all monthly expenses. He's happy to work with me on ideas on improving the property in order to retain great tenants and my home's value. Since switching to Gaskill, I've definitely spent less time worrying about my home; I know it's in good hands. Thank you, David and Gaskill!

It makes good business sense to maintain happy, long-term tenants... and Gaskill Realty knows this…read more They have established a loyal tenant base and do not struggle with frequent tenant turnover and the associated costs incurred with a vacant rental. As a result, there is often a wait-list for prospective new tenants. So, I recommend contacting David Johnson BEFORE available properties are listed on their website if you're seriously interested in renting from Gaskill Realty. I have had an excellent experience renting from Gaskill Realty Company. David Johnson does a phenomenal job of creating a congenial landlord-tenant relationship. Expect fair, honest, and polite treatment. Gaskill Realty is also very responsive. Maintenance or repair requests, concerns, and questions are promptly acknowledged and addressed in a quick and timely manner. And, they highly respect your privacy so you will always receive at least a 24-hour notice before someone from Gaskill visits the property; you'll never have unexpected visits. Now, if only more real estate agencies and property management companies followed Gaskill Realty's example...

Very, very nice and patient staff. Very helpful and understanding when there's a problem. I lost my…read morekeys after moving into my new place after hours and I was able to get a replacement in less than a hour. The guy at the front desk (I think he wears an NC State hoodie) is insanely knowledgeable, he can answer any question and has a great memory. I don't want to rent from any other company while I'm in Raleigh.

I drove 40 minutes to look at that trashy house on 3013 Avery Street in Clayton that is your…read morelisting. What a dump! Your pictures in no way protrayed accurately thst nasty, moldy smelling house. Too say nothing of how overpriced it is. "Needs a little loving care....It needs to be bulldozed! Shame on you all for trying to deceive the public. If that is how you do real estate business no body should use you. What a joke "sound mind realty" how about crazy mind realty?

Owen was so great to work with and did all the work for us. He found us great tenants and we…read morecouldn't be more happy with the whole experience! If anyone needs Property Management in the Raleigh area, I would highly recommend them!

potential property owners and tenants, for the love of GOD do not do business with these scumbags…read more recently completed a two year lease with these clowns for a 3500 sq foot property in Cary. I will say they were fantastic right up to the point i moved in. with in weeks i had a water leak from the master bathroom requiring the master bath shower and tub to be removed and replace, (a three month process). (they knew about the issue before i moved in and did not address it, but painted the ceiling to cover the damage before i moved in.) they will conduct a 6 month review on the property. i get it, no problem but the old man that showed up came with a 360 camera. the same setups that relators use to show case a property. when i refused to let them use the camera they gave me attitude. they kept saying it was in the lease so i asked them to show me where i agreed to this. then they just conducted a walk thru and found now issues. also, it those two years, the washer failed three times and they finally replaced it. then the microwave/oven unit failed and they replaced it after a few weeks. at move out i requested a walk thru and they refused to complete one with me. i had to call three times a day for over two weeks before some idiot answered the phone and told me i would get any part of the deposit that wasn't used in 60 days. but he couldn't tell me what they were going to charge me for. please, rent from anyone else in wake county. absolutely anyone else.

A most professional management company...They readied my unit, a single family home in Raleigh, NC,…read morefor the new tenant...Found the new tenant in a minimum amount of time, screened them and signed them up on a one-year lease...During that year lease any issues that came up were taken care of in a minimum amount of time and to the tenant's satisfaction..I would recommend them highly A. Sommerville

Best Property Management I've ever experienced. RPM Wake county has been very responsive. I placed…read morea maintenance request for two items( central heating and garbage disposal), in the place that I'm renting on Sunday.Mind you it is the Thanksgiving holiday weekend. It's Monday and everything is fixed and is working great already before 1:00 pm. I can't am very pleased and impressed with them and their professionals.