My salesperson was very nice but when I came in, she told me there was a 20% off sale on everything…read morein the store. When I bought a $95 eyebrow product, I was told I needed to spend $150 to get the 20% off. Very misleading!

Very misleading advertising. The sign out front said deals from 10%-25% off. That was only…read moredepending on how much you purchased. My friend and I looked at products for at least 10 minutes and no one acknowledged we were there. Several employees ignored us. We had to approach them for help. They seemed annoyed when we asked them how much items cost. I decided to buy $100 worth of items to get the 10% off deal. I go to this store because they are known to carry good quality of products. I was in meed of a new make up brush, brow mascara, and highlighter. I really like the highlighter I purchased. I am excited to try my brow mascara.

The customer has to be watchful when purchasing makeup here, they sell used products! Make sure…read moreeverything you buy here is sealed. Nice people work there but the seem clueless about this problem they also make it difficult to get your money back on returns.

Wow, I love this location. Its Very clean & the staff is extremely helpful and kind. I had a lot of…read morehelp from Emma today (4/28/25) and she took her time, even did a skin coloring check for me to see what my exact color would be for my foundation/ skin tint. She went over a lot of different options without being in a rush. This is definitely my new go to location. The girls that work here make you feel comfortable and welcome! Thank you again.

BUYER BEWARE: This place is a RIP-OFF. Their prices are 50% to 100% over most other perfume…read moreretailer. Check prices before you buy from them. Even their sale prices are a RIP-OFF.

I had ordered some items online and set up store pick up to avoid the shipping fees…read more Some of the wallflower scents that I had ordered were unfamiliar to me. While in the store, I sniffed them out ( lol) and decided that one scent was not going to be heading home with me. The cashier quickly removed those from my order so I was only charged for the remaining items. That was so helpful and her initiative is appreciated! Using my mailer coupons, I was able to take home an additional freebie with me. To reach this store directly, I typically park besides Saks and then walk in the closest mall entrance since Saks opens later than most stores. BBW is located on the first level of the mall. Thanks team!

Let me start by saying I am obsessed with the Bridgerton Collaboration! I will come into this…read morestore from time to time and I Love how friendly everyone is! Brandi especially makes a point of always saying hello. Today I came in to buy a second candle and of course I walked out with 2 candles 3 hand sanitizers, a body wash, and 4 hand soaps! All Bridgerton themed! This store always manages to stay pretty organized even with the large amount of foot traffic they seem to have every time I visit! It is always a pleasure stopping in here and now that I am signed up for the membership rewards I will be back even more often.

Melanie repaired a haircut from another salon and did an outstanding job. I'm grateful!read more

Everybody is awesome you couldn't ask for better service . I looked so good my wife wouldn't let me…read moreout of the house for a week