I came here today with my coworkers and it was the first time any of us have been here. I got a…read morebubble bath (the jellygel) and honestly I'm so happy I stopped in. Lisa was so nice and patient with us as we sniffed everything and looked around the shop. I now have a new obsession to ask my boyfriend to buy me for holidays/birthdays lol. The best part? They're eco-friendly. They'll take back clean containers and either recycle or reuse them which is important to me as I prefer to not use single-use plastics.

I am a bath junkie and have been to several different locations of Bath Junkie over the years…read more There's an employee (possibly owner) of this particular store that just turns me off of shopping this location all together. She's an older woman and very cold. The products are great and the displays are beautiful. However, my husband and I both have encountered this woman in recent months and it's just enough to make me go elsewhere. I'll travel into Houston for future Bath Junkie trips. If you own or manage a store, it's not winning customers over to ignore their questions or snap back with an answer. I've unfortunately never had an enjoyable experience at this location in over five years of shopping. Obviously, others have enjoyed better experiences and I'm pleased for them. Just something that sticks with me when the same person is continually cold year after year. I'd rather take my business somewhere that it's wanted.

Went in with specific items and got out in less than 5 minutes. Cashier was super helpful and…read morenice. Would go back high recommend

Had to get some temporary hair color spray for Twin Day at work (my coworker and I were Thing 1 and…read moreThing 2) and I could not find what I wanted. The lady that was working came up to me immediately after she finished with other customers to help me, which was awesome as I didn't know where to look for what I wanted, although I was certainly getting sidetracked with everything else, much to my husband's dismay. "Stop, we're not here for that." or "No, you don't need that!". Note to self: do not bring him next time! Back to shopping....The color was not on the shelf, but she said don't worry, we just got stock in and I know we have some somewhere. Unfortunately, the place was filled with tons of boxes of stock spread out everywhere, and she didn't know what box it was in. But she was super sweet, and super diligent and found the turquoise blue I was looking for! It took a while for sure, but she would not give up, and I appreciated that! I wish I knew her name, but if all the associates are like here, do not be afraid to go here even if you're not sure what you're looking for, as you will get fantastic, friendly help!

The employees where ever helpful and special when people asking for help. They where also ever…read morewelcoming, kind, honest and ever positive that fill up the good atmosphere in the store include music that made you smile. Also ever organize and had everything ready before the people hit to the store even during a huge rush but most importantly it was not to crowed even everyone enjoy the scents in the whole store. I had trouble finding my fragrance mist and deciding on a few new ones to take home with me but when I ask girl employee to help me she was more than helpful she was the most sweetest person I have ever meet also amazing person that got along with others as a team including finding out where the fragrances mist might be in different locations. She help me out by making good decisions and finding my fragrance mist that's me. Even told me how long the sales will be and the offers of 50%-75% off. Even there where most fragrance mist are online this's the store that others love to shop with this kind of positive energy. I am grateful she help me out when my day was hard and rough even helping me make a decision that I couldn't. Thank you for helping me out when I need it most.

This was my first time at the Baybrook Mall B&BW. I went inside to pick up an online order since…read morethey're currently having their semi annual sale. It was spacious and fairly quiet on a weekday evening. A few other shoppers were there other than me. I was able to wander around and test a few things out without being hassled to buy anything but I did buy a couple more items in addition to what I had ordered so there really was no reason for anyone to pressure me anyway. To quickly get to this B&BW, it's best to enter from the lawn/courtyard area of the mall and go in through Dillard's entrance near the shoe department.

I stumbled upon the store when I was in the mall running errands. Ironically, I was on my way to…read moreMacy's to purchase some MAC products from the cosmetics department when I just happened to walk by. I was on the hunt for specific make up brushes. The assistant store manager Michelle greeted me and asked if I needed assistance. I told her the specific brushes I was looking for and she pulled some sample ones from her apron to confirm that they were the correct brushes. She quickly grabbed them for me and asked me if I needed any other products. Michelle and I started chatting at the register. I explained that I don't shop at MAC stores often because there aren't any near me. The downside is that I'm not able to accrue points when I purchase MAC products from department stores like Macy's and Nordstrom. Michelle said she would be happy to text me when they have store specials, coupons, etc. She also explained that they will ship products directly from the store for free. I provided my phone number and within minutes, Michelle texted me from the MAC clientele messaging number. The personalized message was so nice and I have not been bombarded with text messages which I truly appreciate. Thank you, Michelle for providing excellent customer service!

I went to the store on Sunday, and the sales girl acted like she didn't want to wait on me. I was…read moretrying to pull up what I wanted to look at on the app, and she just walked off. A few minutes later, another sales person asked if I was being helped, and I told her the first girl lost interest in me and left. I ended up spending quite a bit, so her loss if she gets commission. I won't be going back to that store, I'll either buy online or go to Sephora across the hall.

Stopped into Lush after catching a movie nearby. I used to shop at Lush all the time years ago but…read moredrifted away. The products that I used would get too messy and some of the strong scents got to me. I took my time browsing, bypassing the stronger scents. Literally smelling my way through the samples until I landed on one called Sticky Dates. The name grabbed my attention because I eat dates regularly. Love the way the lotion sank into my skin without leaving a greasy residue. The softness and glow is something I look for in a lotion especially during summer. I bought a bottle on the spot and Jessica, the lovely sales assistant gave me a sample of the body wash which I love as well.

I don't remember the name of the employee who helped me today but he had dark hair and was average…read moreheight. I just want to say that he was so helpful. I usually shop here like once a year if that, so I'm not totally familiar with what's new. I used to shop at Lush all the time as a teenager, so I know a lot of the permanent products. Anyways, I picked out what I wanted and asked the employee if he had any samples. He asked what I was looking for and I had no idea. I asked him what he liked and everything he picked out was really good. I'm thankful for the knowledgeable staff working here for helping me find products I love. Now I have to go back because I only have a sample size of a product I love

Honestly I can't get my piercings anywhere else. I love the service and I love the products. For my…read morepiercings I use the cleaning product that is created by Spencer and it works better than anything I've ever used.

The manager Mel ruined my entire experience! I shop at Spencer's very often so I came in & new…read moreexactly what section I was going to. When I first entered I was greeting politely and the manger of the store Mel asked if we had any question, I let her know I was familiar with the product and didn't need any help. As I'm still deciding what I'm purchasing i notice Mel(manager) still standing behind me not even walking around just standing watching. So I ask her is there a reason she was hovering, she said in a harsh tone "this is my area of expertise and I'm here to help with any future questions" I then told her "I'm familiar with the product and don't need any help" & that I couldn't even focus on my purchase because I guess she thought I was stealing. She then told me "well you can leave". I can leave because your disrupting my shopping experience. I asked did she think we were stealing and she laughed. I'm not sure if there was a race barrier or maybe because I looked young but I am of age to purchase from this store and if that was the problem I would've been more than happy to provide her with an ID. I left the store and Spencer's especially NOT the one in Pearland Town Center will be getting my money anytime soon!

Don't have your items labeled 1 price and not honor the price and raise it on me!…read more Not cool at all. Then rip off the price tag in front of me wtf. Will go across the street from now on.

This nail supply store has everything you're looking for when it comes to nails. I started doing…read moremy own dip powder nails and found everything I needed here. The prices are reasonable. It is way cheaper than Sally's. They do accept cards. They have all the brands and gel polishes too. The acrylic powder is in huge jars, and you fill up a small container. It is very fun to look at all the colors they have. There is always a gentleman there to help, he might be the owner. He can help you with your selection and will tell you a little about the products if you ask.

The manager on duty name is ,Darrell. The gentleman customer service was outstanding. He was…read moreprofessional, sales focused, and gave outstanding recommendations. I will be back to see this gentleman and I will not go see anyone else beside, Darrell, for fragrance recommendation.

Don't come here unless you want to spend 80 dollars more for a cologne. i came here for i quick…read morestop and i left spending double for a cologne don't come here unless you want to do so.