Stopped in to pick up an online shoe order and had a great experience. Pickup was quick and easy…read moreright at the front of the store. While waiting in line, I learned that DSW also offers shoe repair, leather protection, and competitive pricing -- helpful services I didn't even know they provided! The store was clean, organized, and well-staffed, making the whole process smooth and stress-free. Overall, a simple yet excellent visit. I'll definitely keep their extra services in mind for future purchases!

I am a regular at this DSW, and on my last visit, I noticed that the plexiglass was removed from…read morethe checkout counter. The lady that usually assists me had a mask on, since she no longer had the plexiglass . She was actually disappointed and said that the store took it away. I'd be nice if management considered what works best for their staff since it's a really simple item to put on the counter. This is an older lady that could have personal health concerns. Customers don't really mind about this protective measures, but it makes a difference to the workers. Something that simple would help staff stay happy and most likely healthy, as well.

this is the place when I'm looking for quality shoes for anyone in my family! They always have…read moreplenty of options with quality products that never hurt the feet! Staff is super friendly and helpful and even put a few options aside for me until I could get there after work.

They offer a nice variety of mens and women's shoes. The kids offering is more limited. They are…read moremore of an old school shoe shop where you have to wait for a salesperson to retrieve your size. They were short staffed for the amount of customers so there was a lengthy wait. Prices are on the higher end however you're getting a good quality product.

Ordered online and received and box that was absolutely crushed. It's a miracle I got both of the…read moreshoes as they could have easily fallen out. Desperately need to change who does their deliveries.

Just left there with my 2 year old daughter. Came to the check out line and they assume we only…read morespeak Spanish and the cashier claims my daughter put something in her pocket. Keep in mind she has no pockets so I look at her weird. She doesn't understand so i strip my 2 year old naked. Yea you heard that. Infront of the whole store I took off my daughter's clothes socks pants until she was barely in a diaper. The manager and cashier are all saying "Ok ok sorry stop please". I empty my pockets and drop my $600 cash on the floor. Was just trying to check out some boots. Old white manager that's bald with glasses said a customer claimed to see us steal something. No apology, no accountability, no discount, just racism and discrimination. This has never ever happened in my life. My family and I only continued coming to Famous footwear because my sister was employed here for years. Now I see how it really is. Take your money somewhere else.

Came here to buy my 77 year old dad a pair of slip on no tie comfortable shoes. He has back…read moreissues/cancer near his spine and neuropathy in his feet and it's hard for him to get up and down so I wanted him to have something that just slips on while he's standing up! He won't spend money on himself so I told him for his bday I wanted to get him a pair of these shoes! We were greeted right away and let me tell you Diane was VERY informative and on top of it! She went so far as to sitting on the floor putting different shoes on my dad while he sat down. We found a winner fast! I just have to say Diane went above and beyond helping! That was great customer service! So great I had to leave a review! My dad and I left both saying wow Diane was really fantastic! So Diane/Sketchers if you see this thank you again you made mine and my dad's day a little brighter!

Great prices, variety and stock on basic shoes. Sure they aren't fancy shoes, but I can easily slip…read moreorthotics into them and they become my casual go to shoes. Also prices are right here. I saw a pair that was half the price of what it was going for at meijer.

Lucio assisted my husband and he was very helpful; specially when Michael had to get his insoles…read morefixed as he was having issues with them. Now it's been a month and my husband is still using his insoles. We appreciated the follow-up visit from The Good Feet Store that started with a phone call. Michael was at a point in which he thought that he had wasted his money and was feeling frustrated as the insoles were causing significant discomfort and even pain. Then THFS called to check on him and he was encouraged to go back to the store and have his feet and inserts checked. Now he is staying on the right track; one step at a time.

Spent a ton of money and these hard orthodox hurt my feet. Cant use them. The sales person said…read morethey would call and check on me and I have not heard from them after 5 weeks of this horrible purchase. I do not recommend. Way over price with absolutely no relief. I think he saw how much pain I was in when I walked through the door and I was so hopeful but it was the biggest mistake I've made.

Masks and sanitizer available. Always helpful staff without being pushy. They'll answer questions…read moreor let you browse - your choice, which I like! High quality athletic and athleisure wear. A customer of the brand for ten years. Fav fabric - Powervita - can't beat it - must try!

One of the strangest shopping experiences of my life happened at this store; the Customer Service…read morewas so rude, violated their own return policy, acted like I was bothering them and basically refused to check me out at the counter. I left and called their customer service line and the operator said, "We've had issues at this location with Mgmt. I will refund your money and notify a Regional Mngr." Super weird; if you know the staff is causing problems why haven't you fired them? There are a lot of people looking for jobs right now, it wouldn't be hard to find new Customer Service staff. I will be buying online only from now on. What an epic waste of my time.

This store is big and has a wide selection of items and, opposite to other stores specialized in…read moresports, I personally feel that I can take my time browsing and shopping around as the store is not particularly busy. The staff is very friendly and they also take their time at checkout and will chat with you for as long as you'd like. The prices are reasonable and they have a rewards program. The discounts are applied on coupons that they send to your inbox. Check it out!

Usually good place. Depends on who's working there…read more One day i was there and a student group from China came to shop (i.e they came from a huge white bus that said Student Tours from China) . That door alarm at the front kept going off like crazy when they left. I imagine if these were black kids, the cops would have been there in a minute I should know. I was just there last week looking for golf clubs. White male worker came to "spy". Played the "pretend to straighten inventory" card. White lady had to ask him 3 times to help her. I could see the thought bubbles over his head... "Lady, I'm watching the Negro dude. Gotta make sure he doesn't hide a 1 wood in his pants leg"

The line was out the door when I got here!…read more My shoes were like a flat tire and I felt like I was riding on my rims. I needed some new shoes! I went in here and they were packed! I got some service though and selected my first pair of on clouds. BEST shoes I have ever worn! Literally put some spring in my step. I got in the line of perpetual sadness and about 10 years later as I finally got up front I needed a walker not the shoes... just kidding!!! I actually went pretty quickly through the line and shortly I was riding in comfort again. If you haven't tried them... get some on clouds! You will not regret it!

it was my first time at mayfair mall foot locker when i walk right inside the store this young…read moregentleman name silky was so respectful helpful & the guy look like a model he have alot of cool tattoos but i bought 3 pairs of shoes thanks again silky... from marol