Service was exceptional. Helped us out when we were in trouble with a flat on a Sunday. They got us…read moreup and running in about an hour on a busy sale day. Great place and Manager.

Lee responded to my complaint and gave me a non working email addresses. !!!…read more This doesn't help my perception of quality and care.

Ok. done with Valvoine. Kids working there know very very very little about cars. they LOST the…read moredipstick for my vehicle. (they paid for new one when i called them out on it. they over torqued the oil pan bolt. and they left the front end of my Jeep a MESS. Oil all over the paint. Ive been changing oil myself since I was 14. (39 years now). ITS NOT HARD TO DO. ive just been feeling to tired and lazy to do it. Well im done having people who dont know what they are doing, do it. DO NOT GO THERE. you risk destroying something. what he hell did they do with my dipstick?

I've been here twice now. It's a pretty formulaic service. Still, the energy of the workers has…read morealways been high. They are super friendly. I know it's "just an oil change" but I feel good about supporting these workers.

Always kind and helpful!Honest guys with experience ,love their customer service and reasonable…read moreprice. Recommend every time

friendly, fast, and professiona! couldnt ask for anything else my wife & I stopped i while on a…read moretrip from out of town

My car suffered a complete front end failure this morning. I had it towed it to Veenstra's at 10…read moreand they had it fixed by 3 o'clock. Unbelievable. Same day. They even plugged it in to charge it while it was waiting for me. Wow. Just wow.

Veenstra's Garage does EXCELLENT HIGH QUALITY work! I definitely recommend them! The staff are…read morealso great!! Good customer service!

Real pro auto is trustworthy, reliable, communicable and so helpful. I've had two different…read morevehicles that are about 10 years old and they are thorough in their diagnosis and offer suggestions of potential issues and if this is an immediate concern or can put off for a bit.

The old service manage Vince worked with my father years before and was honest as the day was long…read more I never knew he worked with my father until I told him my father was a mechanic for almost 50 years and I told Vince where he worked. He retired. I do most all of my own vehicle work, but on occasion I used to go to Real Pro Auto in Wyoming. I had my truck in there the last time I went to Real Pro Auto in Wyoming. Before my truck was off the lift I asked the mechanic and service manager if they could give me a price on the exhaust manifold getting replaced, and only the exhaust manifold, I could do all the other work myself. The service manager and the mechanic immediately told me they would have to replace my whole exhaust system, and it would probably be over $3,000. I knew better, and I knew they were just trying to up-sell me. I always laugh when any shop gives me a list of things that need repair, and I know 80%-90% of those things have just been done or are not bad enough for me to worry about yet. After they told me that they would need to replace the whole exhaust system, I asked them "Why would I need to have the other exhaust manifold replaced, it isn't leaking, and why would you have to replace the whole exhaust system and not just what I was asking you to do?" The both said that they would only replace the exhaust manifold if I agreed to replace every single exhaust piece. I know the talk from service managers, and mechanics, I grew up knowing many because of my father. They give the customer a big list on what needs to be done, or things they think up, even if they don't ask for it, then hope the customer is dumb on vehicle repairs and believes that everything needs to be done ASAP in their shop. I was so pissed they wouldn't budge at just fixing what I wanted fixed, and leaving the rest for me to fix. It wouldn't be a safety issue, it wasn't a request to get rid of the Catalytic Converters, (Which I know is illegal for them to do). I could buy OEM parts to replace my whole exhaust myself for under $675 if I wanted to. In there defense I know I would need to figure in the cost of the hours of the mechanic if I agreed to have them do it. But $2,325 of mechanic hours, and $675 or less for parts??????? I don't think so. I will just say this, I met the owner John many years ago, and he seemed like a nice guy. However, I truly think he hired the wrong people after Vince left. Maybe John gives the service managers a bonus if they bring in more money than his other locations, who knows, seems like it though. Maybe John should look at reviews before and after Vince left and compare them. I would bet he will see the reviews hit the floor after Vince left. After my last visit at Real Pro Auto in Wyoming I got an automated text by John on my other vehicle needing something in regards to work. How would he know? They seen the other vehicle 1.5 years before, and never after that. Then I got an automated text another month saying it was John, (I knew it was a automated text), and that one asked me why I haven't been there in a while. I almost replied, however I know he can't be at all three locations all the time and probably has no idea what goes on during most of the day in all locations, so I ignored that text instead of complaining. Now I am warning people, Real Pro Auto when it was smaller with one location was great, now they are bad in my opinion.

I took two cars today to get the oil changed. I went to performance plus in north Muskegon. The…read morecost for both vehicles for a basic oil change with synthetic oil was $228.00 or $114.00 per vehicle. This doesn't include the upcharge to get a better car wash. That was an extra $8.00. That being said, The staff was friendly and honest-even about up sells. But they didn't Check the tire pressure on either car until i ask the to on my second vehicle. According to their paperwork. This should be the standard practice on all vehicles and a reason I took my car in to get serviced. Also, they never checked my transmission fluid. But that may be because there isn't any way to check it. At least that is what I was told by the man servicing the car. He may be right. Another thought, I think when you pay $114 to get your oil changed. You should get the best car wash for that cost of $114.00. You shouldn't have to pay an extra eight dollars for an upgrade car wash. Yes they give you a free basic car wash . But you have to pay an extra eight dollars ($12.00 of the best wash). The $114.00 should included in the best car wash. If they did do what their page says and gave the top of the line car wash. Then I would definitely come back But as of now I am uncertain if I will go back again.

I thought I had an appointment at a different oil change place down the street but when I got…read morethere, I was told there was a problem with the online booking system and my car couldn't get in until the following week! I needed an oil change that day so the manager of the other place sent me to Van's. I rolled right in and got immediate service. Didn't have to get out of my car or anything. "Quick Lube" is right because I was in and out with a coupon with a free car wash to boot. I missed some of the bells and whistles of other oil change places, like interior vacuuming and window washing, but the accessibility and speed was great!

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

These guys are the nicest and most professional mechanics I've ever met. I've never felt taken…read moreadvantage of coming into this shop. They understand the current state of the economy and will work with you on pricing and repairs. After coming here I will never take my vehicles anywhere else.

Brought my car in for an oil change, as I heard they offer cheap oil changes. They do their "free…read moreinspection" and tell me I need over $3,000 worth of work done and make me feel pressured to get it done right away. One of the things was a possible coolant leak. I didn't have the money to get everything done right then but I had the $100 to have them do the diagnostic check for the coolant leak. They come back saying no coolant leak, you were just low so we topped you off. Said I needed control arms and wanted $1,300 for that and when I said I didn't have the money and it would have to wait, the guy made the comment "well, good luck. Hope you can avoid those pot holes." Luckily I waited and got a second opinion from another shop. The other shop looked at my car/test drove it and asked why I felt I needed to bring my car in for these things and I told them Elvis Auto Service told me I had all these things wrong with it. This other shop said there's nothing wrong with my car. I didn't feel right leaving Elvis Auto and I knew I needed a second opinion. They were just a little too pushy about things. Never hurts to get a second opinion.