Great company - quality water treatment facility. Highly…read morerecommend. Tri-state favorite.

Aspen is great. Steve installed our softener and comes back personally for maintenance calls. He is…read morefriendly, fast and efficient. He is very knowledgeable about water quality and takes the time to explain what he is doing and why. Highly recommend Aspen for your water softening needs.

Great and very professional. The service was quick and clean. Also very nice person …read more I would definitely use them again

I had water softener issues and needed someone to diagnose and fix the issue. I called west Jersey…read morewater treatment Company and spoke with Luke. He was able to discuss the issue immediately over the phone, pretty much diagnosed the issue over the phone, and came over and fixed the issue promptly for a reasonable price. I had previously been using a bigger company that specializes in radon and water and never received great service and always overpaid. You will not be disappointed by using this company. They are trustworthy and not going to add a bunch of unnecessary costs. Hard to find good companies now a days. Well worth giving them a call for water softener service.

DO NOT USE CULLIGAN in SPARTA! They only have 1 day a week…read morethey can come to your house. So if you need a service, it's that day or NO day!! They will NOT help you and come a different day. For a 10 minute job, you have to take a full day off!! They refuse to come a different day, even though they are 6-10 miles from my house. Then they asked me, what days are best for you. I gave them the days my wife works from home. Or, any day after 3 pm. The salesman said this will work. What did they do next? Made the appointment for the day untold them NO one would or could be there. For a time NO one could!! I needed the service, so my daughter had to miss a day of school to stay home for them. It took the technician 10 minutes to service the RO system. That's it. ABSOLUTELY TERRIBLE CUSTOMER SERVICE!

When a water filtration system was needed, Culligan in Sparta beat the competition…read more Of three water filtration companies we researched, Culligan was the top choice. Why? The Culligan Rep. (Mr. Andy B.) was personable and professional in helping us assess the best filtration system available to us. He painstakingly detailed all the filtration options for us, and was patient and kind with our detailed questions. Andy, (and Culligan), were gracious through the product installation, and their staff has been available if we needed assistance with the product. As for the product itself, labs seem to indicate much of what we wanted filtered has been removed. (We can't say much more on water quality, jury's still out on that). However, Andy B. (and Culligan) helped provide us turnkey financing, and Mr. B. personally tested our water several times, at our request, before and after the system installation, to our satisfaction. Recent labs seem to indicate the filter's holding up after a year, which is a good thing. No other company offered such a product, while still providing filtration commensurate with the required standards. Mr. Andy B (and Culligan's) product technicians were prompt, respectful and thorough in their analysis of our water filtration concerns. You may pay more (in some cases). If you pay much less, you will likely not receive the accountable, respectful, professional service we received via Culligan and Mr. B. at their Sparta offices. We thank them.

Excellent trusted company!! Roger is a GREAT person to work with and helpful with advice. A honest…read moreand perfect company to work with. Brian Oak Ridge, NJ

We had been renting a water softener for over 24 years from Roger Garrett, This past March we had a…read moreproblem with the water. Chris came to the house and without doing anything, he diagnosed the problem to be our hot water heater. My wife had told Chris a plumber was just here the day before and said it was not the water heater. Chris then said okay, you need to replace a part on the water softebner and it may take up to two weeks to get the part and it would be approximately $1,200-$1,500. We said we don't own the softener we are only renting it. He said it does not matter, you will need to pay for the new part. We had the original rental agreement that was signed in 1994 and the parts and labor were covered under the rental agreement we said. Chris said no that's wrong. We told Chris do not order the part. We decided to replace/purchase a new water softener a few days later through our reliable and trustworthy plumber. The old water softener has remained in our basement since March. Roger or Chris have not hauled it away as called for in the rental agreement. I called Roger and Chris on August 10th.and Chris said he would pick up the softener the next day between 3:00 and 5:00. I took off work early so I could meet Chris at my home. Chris never showed up as promised and never called. Since that time, I called Roger twice and sent 3 text messages over the course of the next 9 days. Roger finally answered my last text & said they were very busy and would pick it up soon. Needless to say, I will never use Purely Water again and certainly would not recommend their services. Roger did not honor the rental agreement and has been very unresponsive. I certainly understand someone being busy but I also believe a simple pick up of equipment could have been completed sooner than 5 months and counting. Extremely unprofessional company! Tom F (Sparta) 8-20-22

Unfortunately, I woke up to no water this morning. We live on a farm and have animals that need…read morealot of water each day. I reached out to Sentry Well & Pump and John was able to diagnose the problem over the phone and get me back up with running water. During the time from when I first called to the time John walked me through the reset process, They had already juggled their schedule and were ready to head my way! I'm glad that wasn't needed but I sure appreciate Sentry Pumps' responsiveness and caring! Thanks again to all at Sentry Pump!!

I am EXTREMELY disappointed with Artic Air's plumbing service. I paid to become a member of their…read moreComfort Club, which is supposed to provide me with "priority service." However, I have had no hot water this weekend. Yesterday, I called Artic four times over five hours and finally received a callback. They sent a plumber today, who has been here for 2.5 hours and I still have no hot water in the master bathroom. He has tried many solutions to no effect. Both hot water tanks are working, and one upstairs bath has hot water but the other does not. Last March it also took four Artic Air service calls to solve another problem. As such, I have no confidence in their plumbing service and will ask for a refund on the money I paid for the Comfort Club priority service. I need a competent plumber who can restore my hot water! Use Artic for HVAC, but not for plumbing!

We were originally told by another company that our well had completely dried out and that we'd…read moreneed to spend over $30,000 to drill a brand new one... which was honestly overwhelming. Before committing to something that big, we decided to get a second opinion and called Accurate Well and Pump--and I am SO glad we did. Within just a few hours, they assessed everything and came back with a completely different (and much more reasonable) solution. Not only were they able to get our water back up and running for less than a third of what we were originally quoted, but the entire process was quick and stress-free. The estimate was done the same day, and the actual work was completed in just one day. They were incredibly kind, professional, and easy to work with from start to finish. If you're dealing with well issues, do yourself a favor and call them before making any big decisions--you might save yourself a ton of money and stress like we did.

Excellent service! We didn't have water so we called a well service in North Haledon. They refused…read moreto come out. They told me they no longer do emergency calls. I explained we don't have water! Nope they don't care! So began searching and found Accurate Well and Pump! I explained what happened and they came out 10:00 am on Sunday morning when we had snow ! So happy and relieved! The workers were professional, fixed the problem and...... We got our water back! I would definitely recommend this company. Don't look any further!

Great experience with Portasoft. Jim Arra didn't pressure or try to upsell us. He answered all my…read morequestions with patience and made us feel comfortable in making a decision on our own timeline. The install was a little tricky due to the setup of our old house, but the two guys that did the install (i forget their names, sorry!) were great. Very friendly and cleaned up after themselves. No complaints, and the water quality is night and day difference. Very happy with our decision.

After talking to 8 different companies I decided to go with Portasoft of Morris County. I found my…read moreinteractions with Jim A to be genuine and informative. I found most of the others companies to be scripted, sales pitchy, or gimmicky. I generally get 3 quotes before deciding--but just didn't feel comfortable and kept calling different companies (including the big box guys) until I found Portasoft of Morris County. I had an Ecowater softener and RO system installed on 11/30/23. So far so good, but will report back on my experience with their service calls in the near future.