In my opinion I would not return. Although the job was "completed", the job could have been a…read morelittle more professional especially for what I was charged. I had a small electrical problem but all that was done was splicing wires and connecting them together. Would have been nice to have connectors back instead of just wrapping with electrical tape. And then I realized about 2 week later that my fog light cover was missing on that side(that side only). They stated it was placed back and maybe it fell off. I've had this vehicle for about 6 yrs now and nothing on this vehicle has falling off.

Customers please be aware that Alex will talk a great plan on the work they plan on doing to your…read morevehicle but the end result will be not fixing your issue and charging you thousands of dollars. I went in with my 2019 Jeep and requested them change my coils, spark plugs and boots due to a tune up check engine light. Alex said not to change the coils because they hardly ever go bad. He said he would fix my vehicle for less than it was quoted. I left the vehicle there for three days. They did the work and after $1200 the vehicle was still idling bad. I have never had issues with my Grand Cherokee before then. Alex then told me as I was picking up my Jeep that my water pump was leaking and my coolant was low. He recommended I fix the water pump. I had them buy an OEM water pump and replace it. $1200 later it was fixed. I took my Jeep home and a week later it was all of a sudden leaking coolant and oil. I took my Jeep to The Jeep Dealership and paid $500 for an estimate on the issues. Low and behold they said my water pump was leaking and I needed a new water pump. When I called Hill Country Automotive and spoke with the two owners they refused to pay my labor cost back because I was going to do the work again at the Jeep dealership to get things fixed right. The owner who started speaking in Spanish because he started acting like he was not understanding me, told me he could nit refund my money and I told him I needed my invoice because I was going to replace it at the Jeep dealership. I told him since it was an OEM part it did have warranty and if he wasn't going to be going to hold himself responsible for such horrible service since my water pump was still leaking that I was going to do the work at the dealership. I needed their invoice since they "ordered" the OEM part. Well he told me he would have to look for the invoice and go a few hours later. Mind you, I had done the work the week before but he could not produce an OEM invoice on my water pump. That was very sketchy because who knows if they even did buy and put on an OEM part. This entire shop seems to be looking to find "issues that suddenly arise" charge a lot of money for parts and labor and cannot get your car running properly. This garage is almost a scam shop. I gave them $2500 and did not get my problems fixed, no money refunded and ended up doing the same work to find the fix at the Jeep dealership in Boerne. Please THINK TWICE before going to this shop. If you do, understand that they will not be fair, will over charge you and you will have to pay twice to get your issue fixed. Sad but true.

Rick at RPG Automotive and Fabrication has completed a lot of work for me. He has done everything…read morefrom AC repairs to high performance tuning. I keep going back because the work is always done correctly. Give them a try. You will be glad you did. P.S. Check out his YouTube channel.

Rick did a great job of tuning the fuel system on our C10 step side with a 350 / Edelbrock 1406…read morefuel - air and fuel exhaust tune up

.DO NOT USE THIS COMPANY!! They ordered the wrong item for our truck and refused to return it…read more He showed us a picture of the part he was ordering. The item matching the picture DID NOT arrive. His response? "You should know the part number". Aren't you the expert? Apparently not. If I order something from any other company in America, and the item does not match the picture when it arrives, they return it. Yet this "veteraned owned company" wouldnt. THEY made the mistake and would not make it right. The owner will likely make up some lame excuse like the rest of his crappy reviews. HORRIBLE SERVICE. You will lose a lot of money and regret it.

Joey and his team installed a rough country 6" loft kit and wheels and tires on my Sierra. They…read morewere thorough and upfront about the length of time it would take to complete. Pricing was fair, as I won the lift kit at the CCA annual banquet (Joey donated it to be auctioned off) I choose bigger wheels and paid the difference, Joey was easy to work with and helped me find the perfect wheels that would fit my truck! My only complaint was that there was some cutting that I wasn't expecting and I needed to add a Mudflap delete kit. But that's not a real complaint.! They stand behind their work and I will absolutely use them again if I ever need another lift!

Good shop, easy to work with and they have been responsive. Righr now they are my go to place.read more

Awesome service. Keep us updated and in the know of what was being done. Highly recommended.read more

Definitely recommend RITCHIE AUTOMOTIVE in Boerne. Honest and fair…read more Thought I had issues with transmission as I felt a 'thump' a couple seconds after pressing on the accelerator from a stand still but no so much going down the road and accelerating. My vehicle make/model/year is known to have transmission issues around 150k miles. A/C was working intermittently. Worked fine for the first few minutes of driving and then would turn off automatically. When it turned off, I would press the button, and the light would blink three times, and the a/c would not turn on. Online search resulted in several possibilities that created this problem. On Tuesday, the engine overheated as I was driving on 281. Tried all the normal stuff but overheated again within two miles. At this point, being stuck on the side of 281, I decided to get it to a repair shop. I first called Hendrix; however, they could not get to my vehicle for about 7 days as they were backed up. I then called Gear Guys and they said it would be about 5 days before they could take a look as they were backed up with work. My friends recommended Ritchie Automotive (they have used them for 15+ years). Called Ritchie Automotive, explained the situation and that it was my only vehicle. I had it towed to their shop and they looked at it on Wednesday. Called me with the repair quote and started work that day. It was ready on Thursday. Turned out to be a problem with the motor mounts and not the transmission. There was a very small crack in the radiator that allowed the coolant to leak out slowly so it was not noticeable (like a broken radiator hose would be). This caused the engine to overheat which in turn, cause the AC to turn off. Very pleased with the level of customer service, the work, the fairness in pricing and the honesty! Ritchie Automotive will be my 'go to' for any future repairs that I can't (or simply do not want to) fix myself. For what it is worth, they are a Christian based company. Ritchie Automotive / 29059 IH 10 W / Boerne, TX 78006 / P: 830.755.8550

I could not have had a better experience! From easy scheduling, fast and friendly service, to…read moreaffordable pricing, this place has my forever husiness! Highly recommend to everyone!

Normally, the car buying process can be stressful, and you feel like you have to battle. The…read moreAncira team is the absolute opposite of that. There is no stress through the entire process. You never feel like you're being forced to make a decision or a bad deal. Ricky is the ideal person you want in a salesperson. From communication before arrival, to amazing customer service throughout. There was no pressure at any step of the way. Even after the deal was closed, there was follow-up, app setup assistance, bluetooth connectivity assistance, and answers for any other questions we had. Randy Moon was great about connecting throughout the entire process, and making sure to come check on us before, during, and after the sale. Michael had the financial process handled in a fraction of the time it's ever taken me at any other dealership. There was no hard balling for upgrades, no "let me see what I can do," or any of the other tactics. Every single thing was as smooth and painless as it could be. Pricing was completely transparent from the beginning, and there was no pressure when I refused some options. Every single person we worked with was exactly who you want to work with in a process like this. This is our third vehicle from Ancira -- our first from Ancira Buick GMC -- and whatever the Ancira family is doing to get this level of customer service, other companies need to follow. They are always going to be our first stop, and our first recommendation to anyone we know in the market.

Ricky was Friendly & courteous Enjoyed all the personnel…read more Everyone was helpful & knowledgeable.

I got my car tinted here almost two years ago. And I remember having the best experience. Heather…read morewas super kind and helpful, making the process quick. The two gentlemen applying the tint worked quickly and I was in and out. I paid a great price for what I received. Two years later it's still in perfect condition. No bubbling, no peeling, just great work. If I ever need a future job I'm coming here!

This is a rare find. I scheduled ceramic coating for my car with plans to drop it off Friday after…read morework and using their loaner car over the weekend. On my arrival, the office was closed but the bay door was open. I happened upon the manager, who informed they were closed and he was still there only because he needed to pull his own car back in to put air in the tires. I explained that I had spoken with the receptionist for this, but he said there was no loaner car. Most businesses would have stopped here and told me to call back on Monday. Not here. The manager stopped what he was doing, walked me back to the office and remedied the situation. We rescheduled for the following week AND he compensated me by throwing in free ceramic coating of my wheels and brake calipers (a $495 value). The next week, all went smoothly. Every employee smiled and said hi that morning. I enjoyed the use of a FREE loaner car. The next day (the ceramic has to cure for 24 hours), MY car looks amazing. I opted for the 8-year ceramic coating. They threw in a kit of "boost" (a spray I'll apply periodically to help the ceramic last longer). Bottom line here is work ethic. These people are dedicated to their craft and to top notch customer service. Their price was also about $600 less than that from a competitor for the same product. Bottom line: HIGHLY RECOMMENDED.

Good people, been open forever my parents suggested them…read more Fair prices Quality work Will bring all my cars here

Let me tell you about my last trip to Lester's Automotive Repair, where they might as well have a…read moreneon sign that reads, "Why yes, we really are that good!" The last time I walked into a place that felt as comfy as their waiting room, I was at my grandma's house, and she was trying to feed me 'home-cooked' chicken casserole (which, by the way, looked suspiciously like it came out of a can but was delicious nonetheless). But back to Lester's: the waiting room! It's practically a mini-spa. Those Padded chairs while very worn are so cozy, I half-expected a massage therapist to pop out and rub my shoulders while I sipped on their free coffee. I was so relaxed, I almost forgot I'd come in to get an alignment with an appointment I just made minutes before I arrived. Now let's talk about the experts at Lester's. These honest mechanics are like the Gandalf of auto repair: They don't just wave their wrenches around and mumble spells; they actually *listen*., devise a good plan and then execute your decisions about how and what you want done do your vehicle. I firmly believe that if anyone rolled in with a "check engine" light, instead of trying to convince a customer to replace their entire engine (which, you know, might as well have been made of gold), they would be honest enough to explain that it was just a loose gas cap. Also, scheduling an appointment? Easy-peasy. The last time I had such a smooth experience was when I hydroplaned my car on black ice going 45 down a hill in a snow covered icy countryside's back road. But I digress. They get you in and out faster than teenagers clear a plate full of pizza. And not once did I feel like they were trying to pull a fast one on me with pricing. I was standing dumbfounded saying, "Is that all? Are you sure you don't want me to pay extra for that whole honesty thing because the guy up the street wanted almost double and you are also charging me what you quoted me at the start? Are you sure that is the price?" In short, if you want your car fixed without being bamboozled, and would like a waiting room where you can consider napping instead of scrolling through sad social media posts, head on over to Lester's Automotive Repair. Just remember, unlike my old jokes, this place *really* delivers! P.S. Why did the mechanic sleep under the car? Because he wanted to get up oily in the morning! Seriously though, one of the best auto mechanic shops in the area. You can't go wrong here!