I was new to hearing aids, but my research led me to Dr. Amit Gosalia at West Valley Hearing Center…read more-- and I'm really glad it did. He ran thorough tests, explained everything clearly, and walked me through my audiogram in a way that made sense. He also does Real Ear Measurement with every fitting, which gave me confidence I'm getting the best hearing possible. He answered all my questions with patience and humor, helped me choose hearing aids that sound natural and work well in noisy places, and made sure they'll handle future hearing changes. The clear custom ear molds he recommended noticeably improved what I hear. The office staff are friendly and helpful. My four office appointments ran on time. Their parking lot is free. I have peace of mind knowing I'll get great follow‑ups and support whenever I need it. Highly recommend.

I don't usually write reviews, but I had to for this Doctor and business. I had to get hearing…read moreaids, due to years of vertigo and meneirs disease, lost my hearing in one ear. Dr. Gasalia was so kind, a heartfelt apt to assist me figuring out which hearing aids would be best for my situation. He explained everything very well, I just really was pleased with my experience. I will not see anyone else now, he's stuck with me.. lol..

Outstanding service and attention to detail. Working with them as a pleasure. I have been using…read morehearing aids for over 30 years and I have dealt with many hearing aid providers, and these folks are the best.

They were so helpful & all I did was call them to ask some questions about my ear problems. I…read morehaven't seen them yet but I thought it was review worthy due to how kind & informative she was from a simple phone call!

Even though they did not take my insurance, they treated me very graciously and pointed me in the…read moredirection of another hearing aid place that would take my insurance

I just received my new hearing aids and from the first time I visited them to now, I couldn't be…read morehappier!

Dr.O is the best of the best, if you need someone who puts patient experience first she is the…read moreaudiologist you have been looking for. She will work with you, listen to you and give you great options to address hearing loss. The office is nice and has latest technology. High recommend.

One of the best experiences I've ever had！ I came in an…read moreurgent with severe ear wax blockage and could barely hear for days. I had tried urgent care before, but the ear wash they do only made things worse. Dr. Angelica immediately identified the problem and gave me the right solution with real expertise. Within 30 minutes, my hearing was back. Everyone here was friendly, patient, and professional. If you're dealing with ear wax build-up or blockage, just come here!

Darlena did a wonderful job explaining to my primarily Spanish speaking mother in law the…read moreimportance of consistently wearing hearing aids. She was patient and professional in helping my mother in law understand how hearing aids work and how they will enhance her life and personal safety. She reassured and encouraged my mother in law to contact her should any issues arise. Thank you for doing such a great job, Darlena!

I absolutely love the service at Hear USA, especially from Melissa, she is polite, helpful and…read morealways, always makes time for me and gets me in and out. I have had an issue with my hearing aids crackling and playing classical music out of the blue Talking to Melissa she tried to trouble shoot the problem and nothing worked. She ordered replacement hearing aids for me and said she would notify me. After about a week I did not hear anything and called to see if they had been delivered. The receptionist who answered a bit rudely said "have we called you?, then they are not in yet". I have a very busy schedule along with everyone else. I was just checking. No need for disrespect. Again Melissa is wonderful and will go to her any day.

Before coming to Tarzana Hearing Center I had gone to other hearing aid stores but was not…read moresatisfied with the service/results. I resisted hearing aids for many years but Arian was patient and understanding, and showed me how much my life experience would be enhanced with better hearing. I have difficult-to-fit ear canals (narrow and twisted) so getting ear buds to fit into my ears was a challenge, but Arian was able to fit my ears perfectly. I still have difficulty inserting the aids in my ear canals but it is getting easier. I would totally urge anyone with any kind of hearing issue to visit Arian at Tarzana Hearing Center and be patient - hearing aids will take some getting used to but it will definitely be worth it! And Tarzana Hearing Center is responsive to clients' needs; they will find a way to provide whatever hearing aid service you need! This review is from Sandie E.

Thank you, Tarzana Hearing Center. Wow - who'd ever think you go in for a hearing check up and…read moreleave with new family. Arian and Sean made my mom's hearing aid test, purchase and fitting as easy as it could be -- and I don't think "hearing aid for mom" and "easy" ever go together! Mom is a great musician with a very discerning ear. We could not have done it without someone who knows their stuff or be delicate about it. They walked us through the whole ordeal professionally and KINDLY, making us feel immediately at home. They took great care in every adjustment and concern....and threw in few good stories from Arian to take the sting out of the process. What a little clarity can do for a relationship! Everyone benefits. So stop yelling at your loved one :-), go get them checked and enjoy better hearing today!

No explanation of hearing loss-- compared to what, first visit. No paperwork outlining test tests…read more Nada. Office very cramped (I use a walker and the doctor (?) wanted be to walk up and down a ramp without the walker. Seriously?

I went to American Audiology because they work with my insurance company. I was a little nervous…read moreseeing a new audiologist, but Saif was extremely patient and clear. He explained what my insurance would cover and the best hearing aid choices for me. He answered all my questions so it was easy to make an informed decision. I look forward to getting my new hearing aids next week.

Dr. Shervin Aminpour changed my life. When I was 12 years old, I got accidentally hit on the nose…read morewith a hockey stick in PE class. It broke my nose. I was afraid to tell my parents. Even though they noticed my nose looked crooked all of a sudden, I denied it out of fear, because I was afraid of doctors/hospitals at the time. I couldn't breathe well out of my right nostril. A few years later I started to notice the change in my face due to this unaddressed fracture. I hated how I looked in the mirror and I didn't feel like myself. In my late teens I went to my primary doc, told them I think I broke my nose, and explained the injury. The doctor took a look at me and said my nose was completely normal, didn't address the obstructed right nostril, and said my nose just changed because of puberty and it was my underlying genetics that made me look that way. I was disappointed but accepted what they said because they were an MD, and I didn't want to undergo an unnecessary procedure. Fast forward many years and I just couldn't shake the feeling that something was not right. I stumbled upon a picture of myself before the injury and that was the final straw that led me to seek a second opinion. I searched online for different docs and wanted to find someone who specialized in this form of reconstruction and cosmetic procedure. Long story short, I found Dr. Aminpour. The second he walked into the examination room, without even reading my file, he took one look at me and said "You broke your nose." I cannot emphasize enough how relieving this was for me. I felt like I was crazy for seeing something wrong when my primary doc told me there wasn't. Dr. Aminpour then discovered my septum was deviated through the physical exam, because it was obvious to him that I wasn't passing much air through the right nostril. I was very nervous on surgery day but he did a great job of reassuring me and easing my nerves. I can't tell you how much this procedure changed my life for the better. I got a combo septo/rhinoplasty. After I was cleared to take the bandages off, I left my house to run errands and saw my reflection in a car window. And for the first time in years, I loved what I saw. I felt like MYSELF. Finally my outward appearance matched what I felt on the inside. I asked Dr. Aminpour to make my nose look as similar as possible to what it was before my injury and he did so wonderfully. I stated my concerns about having a nose that had too much of a upturned swoop and a tip that was too thin/pointy. He reassured me that he wouldn't create that look and left the tip alone. The result is natural-looking AND... Taking a real full inhale for the first time in 2 decades made me realize what I was missing for so long. I no longer have to breathe through my mouth when exerting myself, and it's even improved my amateur signing voice, haha. THANK YOU DR. AMINPOUR FOR CHANGING MY LIFE!!!

I understand that wait times happen at every medical office, but it makes no sense to schedule a…read morespecific appointment time if patients are still left waiting. I arrived, checked in, filled out the paperwork, provided my ID and insurance card, and still waited about 20 minutes after my scheduled appointment time to be seen. The worst part came after the visit. I asked the front desk how much I owed, and they told me to go home and wait for a bill. Two to three weeks later, I received a bill with an extremely high amount. I called the billing department for help or clarification and received zero assistance. The only response I got was: pay in full, go to collections, or set up a monthly payment. I then contacted the doctor's office directly and spoke with the office manager, which was an even worse experience. She was extremely rude, talked over me, wouldn't let me explain anything, and repeated the same dismissive line: pay in full, collections, or monthly payment. Her attitude and lack of professionalism were shocking. This office lost more than just a payment -- they lost a patient for life, a positive review, and any potential referrals. It's unfortunate, because the doctor deserved better representation from their staff.

After 30 minutes with the audiologist testing, she could not explain the amount of hearing loss or…read morethe results of the tests. Also, experienced incompetence by the office administrator. She said she would forward my results to my primary care physician so I could get authorization to see an ENT specialist. She failed to do so. I did not hear from my PCP so I called Sonus 2 weeks later and the admin confirmed it was not sent. This has delayed my visit to an ENT by at least two weeks because I'm scheduled to first visit, again, my PCP to get the authorization.

Very poor service, I am disappointed after being a customer for 10+ years…read more My Phonak hearing aids are in for warranty service and I needed a part for my old Phonak aids, first they said they would not work on them because they were over 5 years old, then they said $35 and finally they said that they don't have any parts for them. I wend to Alpha Hearing Aids in Northridge, they were super nice, cleaned ah replaced the broken rubber boot on my aids and gave me a 6 pack of new boots all for $5.00 They won my business. David Kahn

I've had a lot of conversations with Stephanie via phone call and in person and she's always…read moretreated me very nicely and gone out of her way if possible to help me. When I went to the office, my wait was not very long. Everybody was very friendly. I'm now waiting to see if insurance will pay for my new hearing aids. I'll let you all know how that goes.

One of my hearing aids had stopped working and I needed to get it fixed as quickly as possible…read more Called to make an appointment and got their voice mail and left a message. Received a return call 3 days later. Earliest the appointment was in 3 weeks. The day of the appointment I called to confirm and reached voice mail again. This was during their working hours. I called again and was put on hold and then disconnected. Went to their office only to be told I was there on the wrong day. There were 3 people in the office and no one was answering the phones. Even though the Northridge office is closest, I am taking my business else where. I seriously doubt that I got my appoinment day wrong.