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    Performance Dental

    5.0 (2 reviews)
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    Services - Performance Dental

    Dental bridges

    Crown installation

    Crown cleaning

    3 More Services

    Dental implants

    Dental veneer application

    Tooth bonding

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    Recommended Reviews - Performance Dental

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    24 days ago

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    1 year ago

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    Smile Today Dentistry

    Smile Today Dentistry

    1.6(7 reviews)
    2.8 mi

    Smile Today Dentistry - Palm Bay, FL…read more This is a warning. Last January I had two deep gum cleanings (split by insurance). I paid $564 for one and $712 the following week. In April I returned and paid another $336. After that, the office scheduled me for a routine cleaning and told me it was covered. The day of the appointment, I was told my balance was $0. Months later, I'm informed that insurance did not cover that cleaning. Let's be clear: the office schedules the appointments. The office verifies insurance. The office deals with insurance companies daily. If there was any possibility that a December maintenance cleaning would not be covered -- especially after I had already paid substantial amounts out of pocket -- it was their responsibility to inform me in advance. Patients deserve informed consent not only for procedures, but for financial responsibility. Had I known there was a chance it wouldn't be covered, I would have asked the cost and decided whether to proceed or postpone. That option was never given to me. On top of that, my husband was referred by this dentist to a specialist nearly two hours away. That provider charged him over $450 for a 15-20 minute conversation without performing any examination, imaging, or treatment. That experience already left a bad taste. Now this billing situation confirms a pattern of poor professional judgment. Today I was told that I should have checked my insurance myself. That response is unacceptable. Insurance coordination is part of what a dental office does every single day. Transparency is part of ethical practice. I paid the $141.16 balance. I cancelled my future appointment. We will not be returning. Maybe others have had better experiences. We did not. This is the difference between excellent service and mediocre service. Consider this your notice. ------- Smile Today Dentistry - Palm Bay, FL Esto es una advertencia. En enero del año pasado me realizaron dos limpiezas profundas de encías (separadas por el seguro). Pagué $564 por una y $712 a la semana siguiente. En abril volví y pagué $336 más. Después de eso, la oficina me programó una limpieza regular y me dijeron que estaba cubierta. El día de la cita me confirmaron que mi balance era $0. Meses después me informan que el seguro no cubrió esa limpieza. La oficina agenda las citas. La oficina verifica el seguro. La oficina trata con aseguradoras todos los días. Si existía la posibilidad de que una limpieza de mantenimiento en diciembre no estuviera cubierta -- especialmente después de haber pagado cantidades importantes de mi bolsillo -- era su responsabilidad advertirme antes. El paciente tiene derecho a tomar decisiones informadas, también en lo económico. Si me hubieran dicho que podía no estar cubierta, habría preguntado el costo y decidido si seguir adelante o esperar. Esa opción nunca se me dio. Además, a mi esposo el dentista lo refirió a otro profesional a casi dos horas de distancia. Ese dentista le cobró más de $450 por una conversación de 15-20 minutos, sin revisión, sin pruebas y sin tratamiento. Esa experiencia ya fue indignante. Esta situación con la facturación solo confirma falta de profesionalismo. Hoy me dijeron que yo debía haber revisado mi seguro. Esa respuesta es inaceptable. La coordinación con seguros es parte del trabajo diario de una oficina dental. La transparencia es parte de la ética profesional. Pagué los $141.16. Cancelé mi próxima cita. No volveremos. Quizás otros tengan una experiencia diferente. La nuestra fue esta. Quedan advertidos.

    I scheduled an appointment and later rescheduled it in compliance with your stated procedures…read more Despite this, I was placed on standby for 8:00 a.m. and, solely because I was unable to attend at that time, I was denied any further appointment. This action was unreasonable, arbitrary, and inconsistent with acceptable professional standards. Additionally, the behavior of the staff was rude, dismissive, and unprofessional. At no point was I treated with the respect owed to a paying patient.

    Bright Now Dental & Orthodontics - Palm Bay - Smilebrands

    Bright Now Dental & Orthodontics - Palm Bay

    1.9(34 reviews)
    2.6 mi

    I landed in this office during the pandemic with an emergency and had an excellent experience with…read moreDr. Sermiento and his assistant. I have found the people in the office pleasant and kind, but, unfortunately the office itself is not run with the patient's best interest in mind. When it comes to maintenance they seem to have a truly unpleasant approach in which I had to fight to have my needs met after a long delay due to the pandemic halt to such services, and had to protest a gross overcharge. Three different technicians performed maintenance; one to deep clean/plane 4 teeth, one to polish and one to scrape and deal with plaque -- in that order. None discussed the state of my teeth, evaluated my home management or offered suggestions. The dental exam precedes this, no follow up. I tried to ask #3 for comment but she was angry and rough from the start and turned her head away. Because of her harshness, I dared not complain that her face mask was below her nose, but I did afterward for her own sake; she just walked away. Of course this put me at risk. By the way, this 3-step routine was spread over 2 days, 3 weeks apart, for no apparent reason. I successfully argued for some reduction in price, although the adjusted sum is not discounted as it should be in the "plan" that we buy into. (I google searched what standard prices should be.) I also stipulated that I would not pay the $10 fee for the second visit. If I were not retired I would not have time for all this. My only explanation for their terrible approach to maintenance is that it has nothing to do with the needs of the patient and everything to do with deceptive playing with numbers and perhaps with their employees in this department. Why else so disgruntled? It is not the place of the office manager to evaluate our teeth (which happened during my complaint). That is the job of technicians and dentists, whether cost efficient or not. There was one excellent dental technician at the Bright Now on Wickham, so there is no reason this office can't follow their model. If they don't change, I'm done with them.

    this is the worst place on earth! please do not step foot in this hell hole. i am beyond livid…read more they will waste your time. do not come here. they keep rescheduling our appt's and they keep cancelling them and rescheduling them etc. my kids have cavities now since they wont see them. my husand needs a new tooth since the dentist never saw him. wtf! the worst place on earth! please do not come here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! they get a 0.

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    Bright Now Dental & Orthodontics - Palm Bay
    Bright Now Dental & Orthodontics - Palm Bay
    Bright Now Dental & Orthodontics - Palm Bay - Bright Now! Dental in Palm Bay, FL

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    Bright Now! Dental in Palm Bay, FL

    Performance Dental - periodontists - Updated May 2026

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