Smile Today Dentistry - Palm Bay, FL…read more This is a warning. Last January I had two deep gum cleanings (split by insurance). I paid $564 for one and $712 the following week. In April I returned and paid another $336. After that, the office scheduled me for a routine cleaning and told me it was covered. The day of the appointment, I was told my balance was $0. Months later, I'm informed that insurance did not cover that cleaning. Let's be clear: the office schedules the appointments. The office verifies insurance. The office deals with insurance companies daily. If there was any possibility that a December maintenance cleaning would not be covered -- especially after I had already paid substantial amounts out of pocket -- it was their responsibility to inform me in advance. Patients deserve informed consent not only for procedures, but for financial responsibility. Had I known there was a chance it wouldn't be covered, I would have asked the cost and decided whether to proceed or postpone. That option was never given to me. On top of that, my husband was referred by this dentist to a specialist nearly two hours away. That provider charged him over $450 for a 15-20 minute conversation without performing any examination, imaging, or treatment. That experience already left a bad taste. Now this billing situation confirms a pattern of poor professional judgment. Today I was told that I should have checked my insurance myself. That response is unacceptable. Insurance coordination is part of what a dental office does every single day. Transparency is part of ethical practice. I paid the $141.16 balance. I cancelled my future appointment. We will not be returning. Maybe others have had better experiences. We did not. This is the difference between excellent service and mediocre service. Consider this your notice. ------- Smile Today Dentistry - Palm Bay, FL Esto es una advertencia. En enero del año pasado me realizaron dos limpiezas profundas de encías (separadas por el seguro). Pagué $564 por una y $712 a la semana siguiente. En abril volví y pagué $336 más. Después de eso, la oficina me programó una limpieza regular y me dijeron que estaba cubierta. El día de la cita me confirmaron que mi balance era $0. Meses después me informan que el seguro no cubrió esa limpieza. La oficina agenda las citas. La oficina verifica el seguro. La oficina trata con aseguradoras todos los días. Si existía la posibilidad de que una limpieza de mantenimiento en diciembre no estuviera cubierta -- especialmente después de haber pagado cantidades importantes de mi bolsillo -- era su responsabilidad advertirme antes. El paciente tiene derecho a tomar decisiones informadas, también en lo económico. Si me hubieran dicho que podía no estar cubierta, habría preguntado el costo y decidido si seguir adelante o esperar. Esa opción nunca se me dio. Además, a mi esposo el dentista lo refirió a otro profesional a casi dos horas de distancia. Ese dentista le cobró más de $450 por una conversación de 15-20 minutos, sin revisión, sin pruebas y sin tratamiento. Esa experiencia ya fue indignante. Esta situación con la facturación solo confirma falta de profesionalismo. Hoy me dijeron que yo debía haber revisado mi seguro. Esa respuesta es inaceptable. La coordinación con seguros es parte del trabajo diario de una oficina dental. La transparencia es parte de la ética profesional. Pagué los $141.16. Cancelé mi próxima cita. No volveremos. Quizás otros tengan una experiencia diferente. La nuestra fue esta. Quedan advertidos.

I scheduled an appointment and later rescheduled it in compliance with your stated procedures…read more Despite this, I was placed on standby for 8:00 a.m. and, solely because I was unable to attend at that time, I was denied any further appointment. This action was unreasonable, arbitrary, and inconsistent with acceptable professional standards. Additionally, the behavior of the staff was rude, dismissive, and unprofessional. At no point was I treated with the respect owed to a paying patient.

We moved to the area recently and I chose River Oak Dental based on the great reviews. I went in…read morefor routine cleaning and had X-rays and met with Dr Christy who explained everything that showed up on the X-rays in detail. I have periodontal disease and have had it for years, so I knew what to expect. I went back last week and had a deep cleaning, on one side, which was done under local anesthesia (shots). Dr Christy has a gentle touch and a very calming demeanor, which helps with someone as nervous as I am in the dentist chair. My deep cleaning went well and I go back in a couple of weeks to have the other side done. The staff are very friendly and welcoming. The office is clean, modern and has a very nice atmosphere. I am glad I found this dentist and feel like my dental problems will be well managed.

Nice, extremely clean office... Sweet doctor and great staff! Great experience! I'll definitely…read morebe back!

I was floored by my first experience inside a dentist office in over a decade. I've always had…read moreawful anxiety when it comes to dentists and dental work but this business has completely turned that around for me. Every single employee I spoke with was so unbelievably kind and so helpful with my anxiety and apprehension. Dr. Brazdo was thorough and answered all my questions and made me feel at ease. Would absolutely recommend them!

My first visit to a Dentist since 2016. Imagine the trepidation and anxiety!…read more All vanished within a 10 minutes of arriving. This is a private practice...all females, and it shows...a woman's touch everywhere... The quality of care, amazing! Sitting in a dentists chair for 90 minutes not pleasant but pretty close! The office staff...outstanding! You can't go wrong with this place! Kudos to Dr Bambee, Stacey, and Mackeyla.

They illegally try to bill you. They told me that they were in Network with my Insurance and would…read moreaccept what they paid for the cleaning, exam and xrays until after I had the services done. Then they billed me what Insurance didn't cover and sent me to collections!! I tried to discuss this with the Billing Supervisor. Come to find out, he's Dr. Cunningham's Husband so it didn't matter. I discussed it with her and she was extremely rude to me. She and the office staff are absolutely horrible. This was in 2023. I can't imagine she's changed her ways.

I would have rated this zero if I could. Do not go to this dentist She will ruin your teeth. She…read moreruined mine and took my money. 3k

So glad I found them. Now I can get some things done. Friendly staff and dentist. Would reccomend…read morethis place to anyone.

From the owner: Welcome to Dentists of Palm Bay in Palm Bay, Florida, your destination for comprehensive dental…read morecare. Our team of dental professionals provides everything from routine check-ups to advanced cosmetic and restorative procedures, ensuring your smile stays healthy and beautiful. We prioritize patient partnership, offering personalized advice and treatments using the latest dental technology for a comfortable experience. Whether it's for a professional cleaning, a full smile makeover, or an emergency service, we're dedicated to supporting your oral health.

I landed in this office during the pandemic with an emergency and had an excellent experience with…read moreDr. Sermiento and his assistant. I have found the people in the office pleasant and kind, but, unfortunately the office itself is not run with the patient's best interest in mind. When it comes to maintenance they seem to have a truly unpleasant approach in which I had to fight to have my needs met after a long delay due to the pandemic halt to such services, and had to protest a gross overcharge. Three different technicians performed maintenance; one to deep clean/plane 4 teeth, one to polish and one to scrape and deal with plaque -- in that order. None discussed the state of my teeth, evaluated my home management or offered suggestions. The dental exam precedes this, no follow up. I tried to ask #3 for comment but she was angry and rough from the start and turned her head away. Because of her harshness, I dared not complain that her face mask was below her nose, but I did afterward for her own sake; she just walked away. Of course this put me at risk. By the way, this 3-step routine was spread over 2 days, 3 weeks apart, for no apparent reason. I successfully argued for some reduction in price, although the adjusted sum is not discounted as it should be in the "plan" that we buy into. (I google searched what standard prices should be.) I also stipulated that I would not pay the $10 fee for the second visit. If I were not retired I would not have time for all this. My only explanation for their terrible approach to maintenance is that it has nothing to do with the needs of the patient and everything to do with deceptive playing with numbers and perhaps with their employees in this department. Why else so disgruntled? It is not the place of the office manager to evaluate our teeth (which happened during my complaint). That is the job of technicians and dentists, whether cost efficient or not. There was one excellent dental technician at the Bright Now on Wickham, so there is no reason this office can't follow their model. If they don't change, I'm done with them.

this is the worst place on earth! please do not step foot in this hell hole. i am beyond livid…read more they will waste your time. do not come here. they keep rescheduling our appt's and they keep cancelling them and rescheduling them etc. my kids have cavities now since they wont see them. my husand needs a new tooth since the dentist never saw him. wtf! the worst place on earth! please do not come here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! they get a 0.

Dr. Reddy, she is awesome, gentle and very informative. Her staff are great their customer skills…read moreare warming. I'm so happy to have her as my Dentist. I no longer am nervous in having worked done. This is the best dentist in town I highly recommend Dr. Reddy @Smile Care Dentistry

From the owner: About Coming Soon. This is placeholder text. Please make sure to delete this…read more Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Greeted as we came in with nice gals. Forgot gals name that took excellent care of my husband today…read morefor a consultation. She was so kind and thorough. Dr. Goff was very awesome and we are hoping to get good info from periodontist so we can start the braces. Thank you for taking time for us. D and L McW

I been a customer for 2 and almost a half years and they are so nice. All the staff are kind and…read morehelpful. They got my teeth straight and looking pretty

My first visit today, staff was very nice. Doc Cruz was very good. Did a very good exam, and…read moreexplained all that needed done. Far better than my last Dentist...

The expertise in Dental Care you will receive from Dr. Mohammad Mujeeb & Dr. Isabella Cruz. They…read moreare wonderful!!!

Friendly, excellent, professional service. They filled a gap and made a very well fitted partial…read moreafter getting teeth knocked out in a Hockey Game!

Great dentist and wonderful, professional staff. Went to them after being told I needed 3 bridges…read morereplaced at a cost of $8000.00 after a 60 second exam. Dr Berube was able to to repair my bridge and address dental pain I was suffering. I continue to see them for maintenance and general cleaning. Prices are fair.