I contacted Hibiscus Dental to schedule what should have been a simple, routine semi-annual…read morecleaning, and unfortunately the experience left me with more questions than confidence. My initial call was straightforward--the receptionist told me the earliest available appointment for a cleaning was May 7th, which I was perfectly fine with. However, when I called back, (we got disconnected) I was given completely different information by another staff member. I was offered an appointment for the very next day, but with the caveat that a cleaning would not be guaranteed. I was told I would first need X-rays and a full evaluation, and only after that would they determine what type of cleaning I "might" need. I made it clear that I was simply looking for a standard cleaning. I've had extensive recent dental work, including veneers, and I'm very familiar with my dental health. I also work with a cosmetic dentist I trust, so this wasn't a case of neglect or uncertainty on my end. What really raised a red flag for me was being told that even if I waited for the later appointment (May 7th), there was still no guarantee I would actually receive a cleaning during that visit. That's highly unusual. In my experience, both locally and elsewhere, a routine cleaning appointment is just that--scheduled, straightforward, and completed in one visit without unnecessary hurdles. The inconsistency between staff members, combined with the lack of clarity around something as basic as a cleaning, made the process feel unnecessarily complicated. It also gave the impression that the visit could turn into something more than what was initially requested, which felt more like a setup for potential upselling than a patient-centered approach. For patients who simply want a predictable and efficient routine cleaning, this may not be the right fit. Personally, I prefer a dental office that respects both my time and the purpose of my visit.

A family friend recommended me to Hibiscus and I needed an emergency appointment and was taken care…read moreof immediately. The staff was very helpful and made my experience comfortable and the best it could be.

Love this place and have been a patient here for 14 years - my whole family loves all the doctors…read moreand staff! Thorough, holistic dental care - really top notch quality! You won't be disappointed here if you're looking to be proactive with your dental health.

Charges too much for being in SIDS plan with Cigna. Not a good attitude. Crown was not sent out…read moreto lab, done in house, looks fake. Luckily it's toward the back of the mouth.

I needed a crown reaffixed, Dr Prill told me I needed a new one. At the time I didn't know that she…read morewas motivated by greed and not customer care. So without a second opinion I agreed to a new crown. Her dental assistant talked me into a mouthguard which was ineffective for its purpose. Moreover, it caused damage to my existing dental work. The mouthguard was made of hard ridged material which is not recommended for people who have restorative dental work aka crowns and fillings. The pressure causes the bonding and cement to weaken and crack. Hence, I lost a crown and a filling. Dr. Prill refused to take responsibility for the damage caused by her inappropriate night guard, nor would she replace the night guard which did not fulfill its intended purpose. I am now facing thousands of dollars more of dental work discomfort, and time consuming appointments. When it comes to dental ethics, there is a term called malfeasance. This is when a doctor does more harm than good. I intend to file a complaint with the FLORIDA board of Dentistry. Here are some complaints made be other patients of Dr. Prill's. "I absolutely concur." DISHONEST, FRAUDULENT, MISLEADING! SHADY BUSINESS PRACTICES, SCAM BAIT AND SWITCH, DECEPTIVE DISHONEST, MISLEADING, GOLD DIGGER , INCOMPETENT MISDIAGNOSED, HIPAA VIOLATION, LEFT ME IN EXCRUCIATING PAIN

I just had my first appointment at Signature Smiles and I have to say it was a wonderful…read moreexperience. Walking into the office it was very calming and the office was very nice. Alura who did all my X-rays was amazing and did a wonderful job at keeping me relaxed...because I don't like dentist lol I got to meet Dr Prill and she was absolutely fantastic. Very caring and gave me options of what to do with my night guard, and my teeth look great. Thank you for the great experience!

Dr Sevilla is a great dentist, caring and very kind! My hygienist, Veronica, is REALLY…read more outstanding! she gives me little tips about dental hygiene that really do help! The 2 ladies at the desk always greet me, and try to make my appointment painless, in all ways. They are able to find appointments for me when I think all has failed. They are both very sweet! Thank you to all who work there and make my life better

The main dentist here Dr. Sevilla is phenomenal- one of a kind. great guy and great at his job…read more Can't ask for better. Most of the time it's a great experience, which is weird to say about a dentist office. However ive had quite a few unusual experiences with the office people over time. The most recent Holly, I think her name was, was very snappy and passive aggressive about answering simple questions and seemed very anxious to get off of the phone.Literally while I was thinking about how to respond she eagerly says "good luck bye". it's small things like that which will rub you the wrong way, especially when you spend thousands of dollars at this place. It's one thing to be nice, it's a complete other to be fake nice especially when you are only answering a few questions from a regular customer. But yes from my personal experience- once you get past the staff it's a good experience.

I have now been an established patient of Dr. Bailey for 1 year and I couldn't be happier w/ my…read moredecision to "change" dentists. My experience has been nothing but positive and he has given me a whole new opinion of dentists and a better smile. State of the art equipment and knowledge go hand in hand. He genuinely cares and treats you with total respect and does not PUSH TREATMENTS TO BE DONE, but gives you a detailed outline of what "should" be done and you decide! His staff is the happiest I've ever encoutered. It's like a "functional family". All, including Dr. Bailey, give you their undivided attention while you are there. I highly recommend Dr. Bailey and his staff and know you can't go wrong

Great experience with the doctor and staff. They are patient and explained everything in advance of…read moretreatment so I could decide if I wanted to move forward or wanted to wait.

If you're looking for a genuinely positive experience this is the place to go. Dr. Casella and the…read morerest of the staff are all an absolute delight. I went in needing a lot of work done and they took great care of me. As someone with a lifetime of anxiety about going to the dentist I have zero anxiety when going here. I no longer avoid dealing with any dental issues.

I have been going to Harbor City Dental for at least a decade. Dr Burnes is great as well as is all…read moreof the office staff and assistance. You know they're good if I drive from Beachside to get my dental care. You know us weird beach people don't like to drive over the bridge. lol I am out of network with my insurance and they do courtesy billing for me, which I greatly appreciate. That can be a pretty big risk for a doctor or dentist's office, as my insurance sent me the check that they should have sent to the dentist's office and I'm sure some people keep those checks. My dentist anxiety is off the charts and they are very accommodating and sweet. Dr Burnes is efficient, kind, patient, and tells you everything he's doing so there's no surprises. He kept checking in with me to make sure I was not having any type of sensitivity. would highly recommend!

Very happy with the recent crown and deep cleaning I received at Serenity. Dr Rothberg and her team…read moreare outstanding.

Care quality - A crown broke after only having it for 5 months. They refuse to stand by their work…read more Another crown has decay under it after only 3 years. I have crowns that were placed in my mouth 20 years ago and they are still good. This dentist office is a chain and they do not care if their work fails. After spending thousands of $'s in their office, I have changed dentist offices for all of my family. I can't spend $2000 or $3000 out of pocket every couple of months or years because my dental insurance won't pay for repeat bad care that often. They will only replace a crown every 7 years. The office staff was very rude to me and I have asked them to give me my dental records multiple times and they always say, "We will email them to you," then they don't. They will play around with your mouth and tell you work needs to be done that doesn't. They gave my husband a huge treatment plan that doesn't need to be done according to another dentist. Don't trust them.

I want to give a special shout-out to Ashley, the dental assistant who has been guiding me through…read moremy Invisalign journey. She is incredibly efficient and always knows exactly what's needed at each step. Appointments run smoothly, she explains each new set of aligners clearly, and she answers my questions patiently without making me feel rushed. Her professionalism and friendly attitude make every visit easier. I'm so grateful to have her on my team. Thank you, Ashley!

I am so happy with my teeth! I have been a patient of this practice for over 20 years and referred…read moremany people. I have admired the cosmetic work done by Dr. Mansfield and recently experienced it myself. Due to a fall which resulted in 3 chipped teeth, and overall aging, I have not been happy with my smile. Dr. Mansfield worked with me on a plan I could manage and I could not be happier. My teeth, and smile, are beautiful