The irony of poor communication from this phone repair company could not be overlooked. I was…read moreoutta town and called about opening hours before the holidays for pickup. They said they would be open Monday dec 23, and closed 24, 25. I travelled from out of town on 23rd to see a sign saying sorry we are closed! called the store, answering machine said "for best service, come in, open 12-6". Frustrating hearing that, while standing at store reading a hand written sorry we are closed sign. Especially after telling me they would be open that day, over the phone, 72hrs prior. The quote was adjusted down! Said it was a quick easy repair, and because they were not there when they said they would be, would not charge me full price. But during the initial quote they said if it was easy repair, he would not charge me full price...having said all that Item was repaired sucessfully, and in a timely manner. I would have much rather payed the full price and not have my time wasted.

JTG Systems in Welland is one great SERVICE computer/electronic company. I am one of the baby…read moreboomers who enjoys all the electronics that are available until something crashes or goes wrong then I am usually at a complete loss. Going into JTG was quite a different experience from previous iPhone problems providers I have tried. No appointment , no signing in and then waiting in a mall until called, service reps that used lingo, I could not understand or not having the ability to discuss with me the problems I was having with my phone without dismissing what I was saying or showing their impatience and annoyance when dealing a person who had computer limitations. Dave who ended up working on my iPhone was friendly, patient, informative and knowledgeable. My phone did not get fixed because Microsoft needs time to update some of my Info but Dave set that up for me to get done and then the rest of the repairs can be done. I walked out of there feeling good and relieved that I have a great place to go back with any other computer type problems and know they will be dealt with quickly and honestly. JTD System policy is that if you bring something in and they are not able to fix it, the customer does not pay. What a great way to run a business!

He sold me something that was not apart of his inventory and said it was his neighbors daughters pc…read moreand couldn't let me switch back to the mini pc I bought after he let me upgrade to the pc he sold me. I don't appreciate this at all! I will be taking him to small claims when funds become available

Paul is very friendly and knowledgeable and he has a good variety of refurbished laptops and…read moredesktops in every price range. I have personally bought many computers from him for myself, family, and friends.

Needed help with my gaming pc it wouldn't turn on they fixed it for me in 5 minutes cool guys 5…read morestars from me

TONY IS EFFICIENT!!!! He educated me on what I needed for my laptop and gave me expert advise! The…read morestore was very organized and the lady on the phone was very friendly and helpful when I called! Tony multi tasking skill is impeccable and gave me quality service in a timely manner of fashion while working on other things while we waited for what I needed was being done! I recommend this place for everything you need to know about computers 10/10 my laptop is running very efficient but with his advise for what im using it for i will be building a pc

Purchased an expensive android box with 1 year warranty and updates. Took it in for updates after 6…read moremonths and it never worked properly again. The store says not their problem deal with the manufacturer. The manufacturer performed some tests and says issues were caused by the updates so no warranty. Store still says it's not their problem. So just buy the cheap box somewhere else because these guys don't stand behind their products or services anyways.

Big Boss is an absolutely wonderful local shop! Alex was so helpful - he went above and beyond to…read moremeet my needs. I am very grateful to have stumbled upon them! Thanks again, Alex! Julia

From the owner: BiG BOSS Computers Providing Professional Computer Repair Services…read moreBiG BOSS Computers is a local company that provides quality computer services, products, computers repairs and support to the Niagara area we serve both Residential and Business clients. BiG BOSS Computers is your one stop computer shop. Our technicians have the experience and knowledge to install all types of hardware and software, and to repair or replace anything needed on your computer. BiG BOSS Computers we strive to provide local computer services that not only meet your unique needs, but fit your budget as well. Whether you need small business or residential computer services in Niagara Area give us a call Hardware repairs and upgrades Parts and Accessories always in stock Cell phone repair/unlock/screen Surveillance/Security Systems/Installations Gaming/Custom Builds We Buy/Sell Used PlayStation Xbox+Classics Trade/Sell/Buy SonyPlaystation Xbox/Nintendo+Sega Games. Games ALWAYS in stock

Has had my phone for over a year because when I go to get it he says "I can't find it"…read more Has had my computer for over 6 months saying there was a delay in getting the one part for it for months.. I went in to get it because he said it was read and the computer was not put together and he said he put better memory in it but then when he got the computer it had no memory installed in it so he just took it out and probably used it on another computer. I drive from out of town and so he said he would drop off my computer and phone and now it's been 15 days of him ignoring my messages and calls.. So I went to the store again and he had a sign that said he was on a service call and to text his number... So I did again and he had been continuing to ignore me. If you value your time and don't want him to stress you out like he is doing to me then find another store!

I wish there was a zero rating! I paid him for a laptop beginning of January. I finally got it in…read moreMAY, and it had no sound and was brush painted to hide a crack which was supposed to be indestructible. He said he would give me another computer but it was either a Dell or acer which I did not want. He told me he would refund the money to me. It is now OCTOBER and he has had my money and the computer back all this time!!! DO NOT go to AM Computers!!!! I was nice enough to try and work with him but this is absolutely ridiculous!! I am taking an alternate route now to resolve this issue

I contacted Romtek (Mike) around 7pm about a number of internet issues (our provider was not able…read moreto fix any of our problems, huh?). He contacted me first thing the next morning and was at my house within 45 minutes. He got all the issues fixed quickly, walked me through everything he did. All the intermittent and consistent IT problems we've had are fixed! Mike gave us fantastic service, at a very fair price and he's extremely personable. I would highly recommend him to anyone that has any IT problems. Thank you Mike!

Mike from Romtek went overboard to accomodate our needs. Amazing service at a most reasonable…read moreservice. Highly recommend for anything computer related.

GREAT SELECTION & FRIENDLY STAFF…read more very impressed by their wide range of products and all the unique tech and crypto items the store carried the staff was extremely friendly and knowledgeable and did demonstrations of several products I was interested in. ended up spending an hour at the store chatting with the staff and enjoying the great atmosphere. if you have any interest in tech, computers or crypto I 100% recommend visiting!

From the owner: Full Service Computer and Technical Assistance Related to Web 3.0, Cryptography and BlockChain…read moreTechnology. Computer Services: Do you need your current system to run smoother? Many companies find that constant maintenance eats into their budget for new technology. By outsourcing your IT management to us, you can focus on what you do best-running your business.

One of the fastest responses to my headphones repair request. They offered a fair price for…read morediagnosis and repair, they were able to diagnose the issue within a timely manner, they let me know that the cost to repair would likely exceed cost of buying new, and offered alternatives. Payment was quick and painless. If I had to say one thing, make sure to coordinate dates and times (first meeting was a bit touch and go). If you are driving there, you can use the Town Parking nearby.

From the owner: Modern Digital Network and Security Solutions. Specialize in residential and commercial services,…read moresecurity camera installation, alarm system installation, smart home automation, access control installation, AV system installation, system integration, office networking, system monitoring, video doorbell installation, PA system service and installation.