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    Performance Computers

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    9 years ago

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    People searched for IT Services & Computer Repair 278 times last month within 15 miles of this business.

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    JTG Systems

    JTG Systems

    (4 reviews)

    JTG Systems in Welland is one great SERVICE computer/electronic company. I am one of the baby…read moreboomers who enjoys all the electronics that are available until something crashes or goes wrong then I am usually at a complete loss. Going into JTG was quite a different experience from previous iPhone problems providers I have tried. No appointment , no signing in and then waiting in a mall until called, service reps that used lingo, I could not understand or not having the ability to discuss with me the problems I was having with my phone without dismissing what I was saying or showing their impatience and annoyance when dealing a person who had computer limitations. Dave who ended up working on my iPhone was friendly, patient, informative and knowledgeable. My phone did not get fixed because Microsoft needs time to update some of my Info but Dave set that up for me to get done and then the rest of the repairs can be done. I walked out of there feeling good and relieved that I have a great place to go back with any other computer type problems and know they will be dealt with quickly and honestly. JTD System policy is that if you bring something in and they are not able to fix it, the customer does not pay. What a great way to run a business!

    The irony of poor communication from this phone repair company could not be overlooked. I was…read moreoutta town and called about opening hours before the holidays for pickup. They said they would be open Monday dec 23, and closed 24, 25. I travelled from out of town on 23rd to see a sign saying sorry we are closed! called the store, answering machine said "for best service, come in, open 12-6". Frustrating hearing that, while standing at store reading a hand written sorry we are closed sign. Especially after telling me they would be open that day, over the phone, 72hrs prior. The quote was adjusted down! Said it was a quick easy repair, and because they were not there when they said they would be, would not charge me full price. But during the initial quote they said if it was easy repair, he would not charge me full price...having said all that Item was repaired sucessfully, and in a timely manner. I would have much rather payed the full price and not have my time wasted.

    AM Computers

    AM Computers

    (4 reviews)

    Has had my phone for over a year because when I go to get it he says "I can't find it"…read more Has had my computer for over 6 months saying there was a delay in getting the one part for it for months.. I went in to get it because he said it was read and the computer was not put together and he said he put better memory in it but then when he got the computer it had no memory installed in it so he just took it out and probably used it on another computer. I drive from out of town and so he said he would drop off my computer and phone and now it's been 15 days of him ignoring my messages and calls.. So I went to the store again and he had a sign that said he was on a service call and to text his number... So I did again and he had been continuing to ignore me. If you value your time and don't want him to stress you out like he is doing to me then find another store!

    I wish there was a zero rating! I paid him for a laptop beginning of January. I finally got it in…read moreMAY, and it had no sound and was brush painted to hide a crack which was supposed to be indestructible. He said he would give me another computer but it was either a Dell or acer which I did not want. He told me he would refund the money to me. It is now OCTOBER and he has had my money and the computer back all this time!!! DO NOT go to AM Computers!!!! I was nice enough to try and work with him but this is absolutely ridiculous!! I am taking an alternate route now to resolve this issue

    Performance Computers - itservices - Updated May 2026

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