Rude and unable to complete the job paid for. Multiple transmissions and tow bills and my truck…read morestill is leaking fluid so I am sending it to a preferred installer of jasper transmissions as this business isn't on the preferred list....the owner doesn't return phone calls and doesn't care about his customers. Less than 2000 miles and my truck has been out of use for over 6 months. All transmissions came from jasper and where installed there....NEVER AGAIN. Call Jasper for their preferred list so you can get a good shop.

The folks at Kyker Extreme are the most dependable, knowledgeable and professional automotive…read morebusiness I have ever experienced, and I'm talking about over 20 years of doing business with them. They all go out of their way, well and beyond, to try and satisfy people. I highly recommend them and in all my years of doing business with them, have not once been disappointed.

I am very grateful to this service Department. On the road we experienced a somewhat overheating…read moretransmission and front wheel noise on my Chrysler. My dad and I both suspected a bearing issue! I called many service shops in Greeneville and this was the only one able to get me in the very next day! Thanks to Bobby for making this happen. So appreciated! The car needed transmission service and a wheel bearing! My car is now running smoothly and road worthy again! Thank you!

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

These are some of the best people you can ask for. they really know what they are doing and will…read morego above and beyond to help their customers. Ill never take my cars anywhere else and neither should you! The prices are great and the work they do is top shelf but even more important is how much they care i love those guys

Came in on Labor Day to get a set of tires that I ordered online put on my Jeep. I was met in the…read moreoffice area by a woman behind the counter and a man coming in from the shop area. I explained what I needed and the man said he wanted to see the tires I had. There were no other customers there but he told me that he was there by himself and had no help so he didn't think he do the job. He stated that he was going to have the woman inside fired tomorrow when "everyone" was at work. He told me I could come back tomorrow and they would put the tires on. I'm no tire technician but I would think that one person could put on a set of tires with no help. Hell, I would have helped him if that could get job done. I left and went to Walmart. No problem getting the tires put on there by one tech. Took about 45 min. If you don't want anyones business close the doors turn out the lights and go home. Pathetic

My friend bought a 2018 Ford from Pro Service Auto in Greeneville. She noticed it shifted hard at…read moretimes while test driving it and she told them about it. They told her it might just need to be serviced. She had not had the car 12 hours before it started hesitating and lost power while shifting. The red light came on in the dash indicating the transmission. She took it back to them and they serviced the transmission, told her to drive it over the weekend and they would touch base with her on Monday. She invited me to ride along with her over the weekend. The car is still shifting hard and jerking witnessed by both of us. They did not contact her on Monday. On Tuesday she took the car back to them. Now they are saying something about her "driving patterns" (?) May be causing the problems with what we both think is a faulty transmission. At this point I and she feels they are stalling and giving her the run around. Whats worse is we feel the probably knew the transmission was bad when they sold it to her. If they don't attempt to make her satisfied with her purchase, I would not recommend anyone buy a vehicle from them. I certainly won't nor will I use their services anymore.

3 strikes, you're out…read more.. #1, My daughter brought her 2017 GMC Terrain in with a bad clunking noise, $290 later, no trouble found. 4 mos later found a strut unattached on Pass side and bad brakes and pads all around ($1600 repair from Greeneville Tire & Performance, great work, professional, and problems were fixed; highly recommended)! #2, Brought my 2003 Ford Escape in for dead battery. $280 and 2 days later, nothing found in their electrical tests. Next week, dead battery. Found the cig lighter was direct wired to the Instacam. If car isn't used, battery can get exhausted. Jumped, only use Instacam when using car, problem was self-corrected. #3, Brought my 2003 Ford Escape in for a check engine light. They checked it for $98 and told me too rusty to repair. Got 2nd opinion from Rusty's in Greeneville and $90 later was all fixed. Turns out squirrels can be deviates. Move your cars daily. All fixed. Went to Owner, Kent, I believe (something like that), of Pro Service with both bills. Explained and all I got was Mr. Dummy staring back. No offer to compensate, split, or even apologize. Told him I'll never be back and he could care less. DON'T USE PRO SERVICE UNLESS YOU WANT TO BE USED! TO THIS END, DON'T GO TO PRO SERVICE AUTO (unless you want to be ripped off)!

I cannot say enough good things about the quick service received from Roger at Grooms Auto. My 18…read moreyear old son was traveling from Kentucky to South Carolina and hit a pothole on the highway that damaged his tire and caused him to have to exit the highway. Stuck on a gravel road, my boy sent me his location and Google led me to Grooms Auto. Roger was able to locate him and repair his tire at an extremely reasonable rate. It is difficult to know your kid is stranded a few hundred miles away, but it makes it easier to know there are small businesses like this to help ease the worries.

Our car started having issues as we drove down the mountain and we were able to take it to Grooms,…read morethey were helpful, quick, and a really reasonable price. Highly recommend!

I have most my car work done here. They do a great job at a good price. They are also honest.read more