Everything went well in the process of getting my vehicle. The Salesman Efren Garcia was very…read morehelpful and explained everything very well. He was also very informative and let me know the different cars and their differences with and was able to help me find the right one for me at a great price!!

Super quick and easy process, the salesman Jaden Wood was super helpful and down to earth and made…read morethe process much more enjoyable and efficient! Would highly recommend.

I'm so grateful to find this dealership. I had been doing a long drive up to Santa Barbara to get…read moremy Fiat worked on, and since I have two Fiats I thought I need to find a closer place that works on Fiats. Well, I found this place, and they fixed my Fiat at no cost since it's still very new and under warranty, but the best part is that I felt like I was treated very well. I had only all good interactions with everyone there. My first experience was the sales guys who wanted to buy my car, told me they were looking to purchase a car like mine that's relatively new with under 16K miles. Lightly used, looks amazing, but I couldn't bite the deal, since I had paid cash for my car, and had no payments, so any deal they could come up with, and some were pretty sweet deals, just weren't enough to sway me into getting into another $400 a month lease or purchase. But, they were exceptionally nice, and didn't push too hard, even though when they brought out that brand new Jeep, I kinda drooled a little. Haha The girls in the office were all so nice to me and we had great conversations. They were amazing. I'm that kind of customer that loves to interact, so when I approached them and asked them how come they weren't mechanics, their response made me smile and shake my head. I loved it though, they said what young girls say "We're too beautiful to be mechanics." That's when I busted out photos of my exceptionally beautiful daughter who worked as an Aircraft mechanic at age 22 making over $40 per hour. I was like "Girls, you're never too beautiful to get paid a lot of money as a mechanic." I then encouraged them to pursue anything they desire. I hope one day to run into one of them again. The guy I interacted with there at the dealership was Rick. I am thrilled to say that he was an amazing person to meet and work with. He was so kind about my car, and reassured me that the only major problem was that my battery needed to be replaced. And, to top it off it was all covered under the warranty. Also, they worked on the recall and that too was covered. He informed me that the only thing they couldn't do was the car wash, that was okay though because he told me if I take my receipt showing my car was worked on over to the gas station off of Victoria and Valentine road that I'd get a complementary car was from that gas station there. That was so nice to hear! Rick was very personable. I was so worried because I had bad experiences at the dealership in Santa Barbara. I read all these reviews here and thought wow, people really didn't give that great of reviews. I wanted to be fully honest about my experience, and give details so that I didn't miss anything. Oh! The mechanics accidentally left a really nice portable battery charger in the back of my car. Rick called me to ask if it was there and I got his voice mail, so I called him back and let him know it was. They're going to arrange to come to me to pick it up, rather than me having to take time off to go back to the dealership. That was amazing to me too. Overall, my experience here has made me feel that I can trust them, and that they're all wonderful people, managers, sales staff and the whole team, I had nothing but the best experience. So good that I would definitely consider buying my first Jeep from them. It's a future purchase I am sure. I like fun cars. This is why I own two silly little Fiats. They're cute, they're quirky, and fun. The only drawback to owning a Fiat, is being able to find people to work on them. So, if you have a Fiat, please take it here. Don't waste your time going to Santa Barbara, if you don't want to do that drive. I'm not really trying to talk bad about Santa Barbara's Crown Dodge, to be fair, I keep trying to love them, I really do, because I want a good relationship with whoever works on my car... I truly do. I like when companies make you feel like family. Shameless plug: Williams Automotive in Ventura is absolutely the best but he doesn't work on Fiats - Dang it! Please don't take my post down... honestly you gotta love a good local honest mechanic like Scott at Williams. But this dealership is legit, hell of a lot better than most dealerships I have been to when it comes to customer service. And, they work on Fiats, so there's that too. I'm telling all my friends who own Fiats to stop driving to Santa Monica and Santa Barbara. And, the Thousand Oaks dealership stopped working on Fiats, which to me breaks my heart they were so so so good there too. Anyways, yeah, enough about Fiats. This team is great. And, EXTRA KUDOS to Rick, and the girls at the front desk, wish I could remember their names, they're beautiful inside and out! They even told me I was beautiful... which was so dang kind. That brightened my day! P.S. Go check out the painting on the wall there of under the Ventura Pier, it's pretty beautiful! I think they said it was a giant sticker but it looks like a painting to me. It's great!

I was pre-approved for a loan via my financial institution - it streamlined the process and the…read morepurchase went off without a hitch However, shortly after receiving my vehicle, there was a major failure with the vehicle. Even though I had accepted the vehicle "As Is", Crown worked with me to repair the vehicle and charge me less than 50% of the costs required to get it repaired and back on the road These people are both ethical and customer service oriented. Special thanks to Jordan in Sales and Armando Soltero in Service

Great, low pressure deal. Our salesman, Austin was wonderful. This is the second car he has sold to…read moreour family.

The experience I had with my sales rep, Nancy Bouatay, and the entire team at Kirby Subaru of…read moreVentura was top notch. Nancy was so attentive, kind, thorough, and all around the best salesperson I've ever had when purchasing a new car. She wasn't pushy and genuinely was an absolute pleasure to work with. I recommend her and Kirby Subaru of Ventura for anyone looking for a new Subaru! I also never post reviews and am not* getting compensated for this - just want everyone to know what a positive experience you'll have if you work with Nancy and her team at this dealership. Thanks again, Nancy!

My girl Janeth is amazing, super helpful and she made my experience with buying my first car…read moreunforgettable!!!

Isaiah Figueroa is a "great" service advisor. He has helped me several times and each time he's…read moregone above and beyond really what is deemed acceptable. Dealing with Mr Figueroa is truly a wonderful experience at what is often trying times. Mark Winne

Loved the service there, the guy who helped me was being very helpful with the options I had chosen.read more

Trying to sell my Honda CR-V. Went to Auto Max used cars here in Ventura…read more For a "General manager", Cesar Montoya sure wasted 3 1/2 hours of my time, with nothing but frustration. I went in the sell my car. We settled on a price. Shook hands. I signed the title, which was in my former name, but I had my marriage license. But his "finance person" wouldn't accept my clear title. I think he was trying to get out of our handshake deal. Not good!!

I've got nothing but good stuff to say about Enterprise car sales. I bought two cars from them in…read morethe last three years, and when I did have a problem with a catalytic converter engraving, Christina reached out to me and made sure I got my money back. I don't think I'll ever buy a new car with these guys around. I finished updating my review and had to come back to update it AGAIN. Apparently they caught an overpayment to DMV for my registration, and I got ANOTHER check for that refund. I feel like I should buy another car just because!

Leon was great to work with from start to finish. He was extremely friendly, welcoming, and…read moreprofessional, and his knowledge and efficiency really stood out. He went above and beyond to make sure all my documents, including the weight certificate, were overnighted to their DMV department so everything could be processed on time and I could get my plates without any delay. I really appreciate his hospitality, attention to detail, and the extra effort he put in to make the whole car-buying experience smooth and stress-free. Enterprise is lucky to have someone like Leon! If you're in the market to buy a car from reputable place without any headache or stress, go see Leon.

I wanted to leave a review specifically for Sal because he was absolutely wonderful to work with!…read moreHe spent so much time answering all of my questions, going back and forth with me on different options, and doing everything he could to help our family find the right vehicle and deal. We ultimately ended up purchasing elsewhere simply because they had the exact vehicle we wanted on the lot and the timing worked better for our family, but that had nothing to do with Sal. He was kind, patient, never pushy, and genuinely helpful throughout the entire process. Even after we decided to purchase somewhere else, I told Sal I would absolutely recommend him to friends and family looking for a Kia. If you're shopping at Kia of Ventura, I definitely recommend asking for Sal!

I had such a great experience working with Vic and the entire team! Vic was professional,…read moreresponsive, patient with all of my questions, and really worked hard to make sure I was happy with everything. They also purchased my Lexus from me and gave me exactly what I was hoping to get for it, which made the entire process so easy. What really impressed me was the level of service--they came to my home, picked up my Lexus, and delivered my brand-new Telluride right to me! I accidentally left a pair of sunglasses in my Lexus, and when they found them, they went out of their way to mail them back to my house. That kind of honesty and customer service really says a lot. The whole experience was smooth, convenient, and stress-free. I absolutely love my new Telluride and would highly recommend Vic and the entire team!

Nicholas Gutierrez, Client Advisor is your man. After a week of courteous text/video communication…read moreabout my interest in a 2022 guards red Porsche GT3 I decided to come in person to take a look at the vehicle. Nick answered all my questions and let me take my time deciding to make such a significant acquisition. He and Sean worked with me on my trade-in value. I was satisfied with the offer. I am now the happy owner of that GT3. Crown Exotics has an excellent selection of exotic cars. I have no doubt they would be able to help you with finding the car that's right for you from sports cars to land yachts such as the Rolls-Royce Cullinan. The buying process has several steps and Nick made it easy to navigate so that we could complete the deal that afternoon. Nick has many years of experience, has a pleasant demeanor, easy to work with, and I quite enjoyed getting to know him. He is detail oriented, and is thinking about the customer's perspective. I highly recommend Crown Exotics and Nicholas Gutierrez. There were no surprises. Everything came through as expected, no games just the outcome I was looking for.

I had an AMAZING experience buying my dream car from Crown Exotics, and I have to thank Nicholas…read moreand Sean who were both wonderful to work with. The entire process was professional and easy from start to finish. They offered me a very fair price for my trade and made the entire process a pleasure from beginning to end! Can't say enough good things about them. HIGHLY RECOMMENDED!

Sunny is such a blessing, he actually waited beyond closing for my arrival from our 9f town. Had my…read morevehicle ready and was so great the whole time. Thank you Sunny

Communication. After we thought we had a deal, trying to process payment and waiting for an hour…read moreor so they came back to say our deal was not accepted. The finance lady was really nice.