I have used various repair shops in the area. I had an accident and used Total Collision for the…read morerepairs.. Dean Zahir and the team were very professional. They actually really cleaned my car after the repair. First class service Quick turn around time... They went above and beyond. Thank you

Great customer service! They fixed my dent in one day at a reasonable price after comparing other…read morerepair shops. Plus they provided me transportation.

Body Builders Automotive: A state of the art auto repair facility…read more Extremely customer oriented; they treat your car as if it is their own. Extremely professional; they handle all aspects of your repairs including insurance issues, ensuring you are worry free. The owners are honest, respectful, trustworthy, helpful and they take the time to answer any questions or concerns you may have. It is a very busy shop because their work is impeccable and everybody loves them. Their rapport and personalities makes you want to hang out there, work there, become friends with them. After this experience I really don't want to take my precious car anywhere else. It's a salon for your car! I wish they had a service department. Oh yes and they offer refreshments, candy and a comfortable seat if you rarely have to wait!

Body Builders Automotive did a superb job repairing our Audi which was mangled by an unscrupulous…read morecar wash. We visited their shop and saw how clean it is and the care they take with the cars they are repairing. They worked with our insurance company to get the out-of-pocket cost as low as possible while using quality parts. We got text messages twice a week with updates on what was happening to the car and projected date of availability. There are cheaper shops out there, but you get what you pay for - if you love your car, bring it here.

We had our vehicle damaged in a collision where a speeding driver slammed into a standing car…read morepushing it into the front of ours. Good thing there was another car or ours would have taken far more damage. The shop service experience was pretty much straightforward, dropped off the car talked to the insurance companies and they worked everything out. There was a small issue with paperwork but that was insurance company related and quickly resolved. They didn't have a few parts in stock so we had to wait an extra few days for them to get everything repaired. Quality takes time and this job shows how they took time and used proper skill to restore our vehicle to mint condition. Can't speak for costs since it was all covered by the insurance. The estimates given to the insurance company didn't seem overpriced to me though, but that's coming from someone with no prior body shop encounters. And hopefully this will be our last. Car accidents suck. Thanks A&A for making the post accident recovery a bit easier for us.

Took my low-mileage 12 year old car for a paintless dent removal. While they weren't able to pop…read moreout one deeper indent along the passenger door, it looks so much better now and was totally worth the very reasonable expense. They also took care of a few dings and scratches to make the car look even better. And the best part was that it took just a few hours. Great people to work with.

Price range; and the timing of the response. I also like the location of the business.read more

Jose provided exceptional service and demonstrated top-tier craftsmanship. While several other body…read moreshops insisted on a full trunk replacement--either because they lacked the expertise or claimed the repair would take too long--Jose tackled the job with ease. He completed high-quality, professional body work and had my car ready in just one day, all for a reasonable price. I am extremely happy with the results and highly recommend his shop!

My husband, dog & I were in a bad car accident over the Memorial Day weekend. (We're okay.) The…read morepolice advised us that our SUV (and the other 2 cars involved) ended up being towed to Palella's Auto Body. When we went a few days later, to gather our belongings & take pictures of the damage. The owners were so nice and really showed their concern for us and advising us what our next steps should be & make sure we cover all our bases. We did not have any repairs done through them, as our insurance totalled the car, but we're very appreciative of the caring they showed us during a very distressing time.

I am so incredibly grateful for the recommendation to take my Jeep to Palella's Auto Body! They…read moredid an incredible job painting my Jeep. I was so excited when I picked it up and it looked brand new. The entire process was so seamless. They were able to get me an appointment very quickly, they helped to get me a very reasonable rental truck, and the entire family was so friendly and helpful! I would highly recommend taking your vehicle to Palella's for any body work or paint job that you need. I will definitely be recommending Palella's to any friends and family that need work done to their car. Thank you for the amazing customer service Mario and Fran!

Parkside was recommended to me for some body work on my newer car. I had 3 scratches on the hood of…read moremy car, with one being about 12 inches long. I spoke with Tim at Parkside and he advised me it would be no problem to fix. Tim was professional, friendly and reassuring that he would be able to take care of it in a couple of hours. His price was very reasonable and the work was outstanding. The hood looks like new! Thanks for a great job Tim. It was refreshing to encounter a real pro at his work. I highly recommend this body shop.

Contacted the Shop to schedule an inspection. Spoke to a very RUDE older lady who was not very…read morehelpful when asked how late is the shop open. I even mentioned that I was referred by my mechanic next door. She was not very helpful and super RUDE. This might a good place to get your car service but not employee like her. Took my business to Gerber and Caliber Collision instead.

Will be making a review of the palatine location too because both spits were involved in my claim,…read morebut such happiness when I got my car. Everything was working that had to do with my accident, the knocking noise was still there but I was told it wasn't due to the accident. Instead of charging me out of pocket to fix it, he told me I could do it myself and save money. Goes to show that they aren't out to get you, but out to really help. Will always take my car here for the things I can not do myself. Thank you boys ! (Chrysler 200) Side note: I had less gas then when I took it in, but probably due to taking it to and from palatine. Also, I was told my car would be cleaned and it wasn't. Not a big deal, happy overall !

the worst experience EVER! Do not go here. terrible communication, they always said theyll "call me…read moreback" and never ever did once. 3 weeks past my estimated date. didnt put the car back correct. i cannot begin how much this place has cost me. i have never left a review before and had to download yelp for this. stay away.

I have used their services for a multiple times or many years. They always do execellent work and…read morego the extra mile to make sure the repairs is well done & color matches. They are professional, personable, and prompt. I have and would refer them to family, friends, and clients!

This is the third time I've had one of my cars fixed by Ultimate collision and every time I've been…read moreso satisfied with the great job that was done. They are quick and very reasonably priced. This last time they even fixed a clip that was missing from my right front panel, and they did it as a courtesy and for free. Such great people. I highly recommend this place if you need any body work done on your car.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!